Upcoming: The UN HLIS’ Annual Enrollment Campaign

All about the Annual Enrollment Campaign

Introduction

As every year, the UN HLIS is facilitating the Annual Enrollment Campaign for all Health Insurance Plans administered by the United Nations Headquarters from 1st to 30th June 2021. 

The Campaign is an annual opportunity for eligible active staff to enroll, make changes to their existing coverage, add and remove eligible dependants or terminate their coverage in one of the following health insurance plans: Aetna PP, Empire Blue Cross PP, Cigna DPO, HIP & the UN Worldwide plan.

What action is required from future or active plan participants during the Campaign?

  • Prior to enrolling or making changes to your insurance plan, we would like to make you aware that it is your responsibility to understand the benefits and limitations of each health insurance plan as well as respective premiums. To learn more about the different available plans, find plan descriptions and benefit comparisons, please visit the different Health Plan Pages of this site.
  • To make changes to your existing coverage, such as changing your health insurance plan, adding a dependant or terminating coverage for a currently covered dependant, you may log on to ESS. After logging on, please follow the steps below:
    • Review your current health insurance participation status through Umoja ESS.
      • Click the “Employee Self-Service SM” tab
      • Click Benefits & Payments
      • Click “Confirmation Form” in the Benefits sub section
      • The Benefits Confirmation Statement will be displayed in pdf format
      • Review and update, if necessary, their mailing address through Umoja ESS.
      • Review your eligible dependents to ensure that they are properly reflected (i.e. spelling of names, date of birth, gender, etc.) in Umoja ESS. Secondary dependents are not eligible for coverage under the UNHQ-administered health insurance plans

Please remember to complete any action by 30th June 2021, as Umoja will automatically end the Campaign at this point. Once Umoja automatically ends the Campaign period, no further changes can be made without a qualifying work or life event. All changes made during the Annual Enrollment Campaign period will be effective 1st July 2021. 

Please also note that after 30th June 2021, only staff members who provide proof of being away from the duty station for the entire campaign period, may request an extension of the open enrollment period. Such requests must be submitted within 31 days of return to the duty station. Eligible staff members must send the proof of absence from the duty station via email to hlis@un.org. The proof, depending on the reason for absence, may be submitted in form of an approved travel authorization, approved annual leave or special leave without pay, or approved sick leave (no diagnosis required).

If you are a staff member of another organization that is not included in Umoja (e.g. UNDP, UNICEF, UNFPA, UN WOMEN and UNOPS), you are required to submit an application form to your respective organization if you would like to request changes to your coverage during the Annual Enrollment Campaign.  
 

Where can you find additional information?

Detailed information can be found in the Information Circular: ST/IC/2021/10

Detailed plan information may be found on the different Health Plan Pages of this Site, covering the Aetna PPO, Empire Blue Cross PPO, UN Worldwide Plan and Cigna DPO.

Additionally, during the duration of the Annual Enrollment Campaign, the HLIS will be facilitating information sessions for staff to understand how to effectively navigate the Annual Enrollment Campaign and understand the different options you have regarding the available UN-administered health insurance plans. Save the date now!

Information Session on US-based plans:      10am - 12pm on 15th June (EST)

Information Session on UN WWP:                    9 - 11am on 16th June (EST)

Information Session on UN MIP (EN):              9 – 11am on 17th June (EST)

Information Session on UN MIP (FR):              9 – 11am on 22nd June (EST)

 

Frequently Asked Questions (FAQs)

My duty station is not in New York. Can I enroll in a US-based plan?

Yes, staff members and retirees who are considering coverage for family members residing in the United States of America or who intend to seek medical care in the United States on a regular basis are reminded that they should consider enrolling in a United States-based plan during the Annual Enrollment Campaign in June.

What changes can staff members make during the annual enrollment campaign?

  • enroll or terminate enrollment in the United Nations Headquarters-administered insurance programme
  • change to another plan
  • add or terminate coverage for eligible dependants

Are additional actions required if staff switch coverage between the Aetna and Empire Blue Cross plans?

Plan participants who switch coverage between the Aetna and Empire Blue Cross plans and who have met the annual deductible or any portion thereof under either of those plans during the first six months of the year may, under certain conditions, be credited with such deductible payment(s) under the new plan for the second six months of the year. The deductible credit will not occur automatically and can be implemented only if the plan participant:

  • Formally requests the deductible credit on the special form designed for that purpose
  • Attaches the original explanations of benefits attesting to the level of deductibles met for the calendar year by the plan participant and/or each eligible covered dependant.

To receive the credit, participants must submit the completed form to the Section (not to Aetna or Empire Blue Cross) via email to hlis@un.org, together with the relevant explanations of benefits, no later than 31st August.

Where can retirees, enrolled in ASHI, find how much premium contributions they will pay in plan year July 2021 through 30 June 2022?

ASHI participants will receive a personal statement before 31 August 2021 by post, showing their ASHI contribution amounts effective 1 July 2021 which is based on their pension benefit available at the time of preparation. In addition, we uploaded the 2021 ASHI rate table here.

How to contact the Third-Party Administrators

If you are not a plan participant yet, but would like to enroll in one of the UNHQ-administered health plans, please contact the Third-Party Administrators with any questions via:

Aetna

Empire Blue Cross

Cigna Dental

  • Phone: +1 (800) 564 7642

 

For current plan participants, we kindly encourage you to reach out to your respective Third-Party Administrator via the regular contact details available on the Health Plan Pages of this website.

All you need to know - The HLIS Annual Enrollment Campaign Information Sessions

If you missed the HLIS' information sessions or have any additional questions, please review the below resources in order to get a better understanding of the content communicated during these sessions. As the HLIS is facing an extensive amount of email inquiries during the Annual Enrollment Campaign, we would kindly like to encourage you to review this material before reaching out to us in order to avoid any redundancies or delays in responses. 

HLIS Information Session on US-based plans (15th June 2021)

Recording

Presentation

FAQs 

HLIS Information Session on the UN WWP (16th June 2021)

Recording

Presentation

FAQs 

HLIS Information Session on the UN MIP (17th June 2021)

Recording 

Presentation 

FAQs 

Session d'information sur le UN MIP (22nd June 2021)

Recording

Presentation

HLIS Information Sessions Survey

In order to further help us improve our communication efforts and evaluate the effectiveness of our Information Sessions, we would also kindly like to invite you to complete the 2-minute HLIS Information Sessions Survey at your best convenience. Thank you already for your support.