About the TPAs


Aetna, Empire Blue Cross, Cigna Dental and Cigna International provide administrative services to the United Nations on the basis of an “administrative services only” agreement between the UN and those Third-Party Administrators. This arrangement makes it possible for the UN to use the administrator's eligibility and claim-processing expertise, and benefit from the direct billing and discounted services that the administrators have negotiated with medical providers in their networks, referred to as in-network providers.

TPAs for US-based health plans


Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies. Founded in 1853 in Hartford, CT, Aetna is committed to providing individuals, employers, health care professionals, producers and others with innovative benefits, products and services. Aetna is now a subsidiary company of CVS Health Corporation. To discover more about the Aetna TPA, please visit www.aetna.com.

Empire Blue Cross

Empire Blue Cross Blue Shield is the trade name of Empire HealthChoice Assurance, Inc., and Empire Blue Cross Blue Shield HMO is the trade name of Empire HealthChoice HMO, INC. both independent licenses of the Blue Cross Blue Shield Association. The Association serves residents and businesses in the 28 eastern and southeastern counties of New York State. To discover more about the Empire Blue Cross TPA, please visit www.empireblue.com.

Cigna Dental

Cigna Dental offers affordable plan options, thousands of dentists, and locations to choose from in convenient locations across the US. A branch of the broader Cigna Company Network, Cigna dental covers over 17 million customers across the US. To discover more about the Cigna Dental TPA, please visit www.cigna.com/individuals-families/plans-services/dental-insurance-plans.

TPA for non-US-based health plans

Cigna International

Cigna International is a global health services company with over 74,000 employees who serve more than 170 million customers throughout the world. It is committed to delivering choice, predictability, affordability and access to quality care through connected, personalized solutions that are targeted at advancing the whole person’s health, both in body and mind. Cigna International has over 60 years of experience in designing, implementing and managing international group health insurance and employee benefits programmes for international and locally recruited staff from Intergovernmental Organizations (IGO), Nongovernmental Organizations (NGO) and corporations in Africa. To discover more about the Cigna International TPA, please visit www.cignahealthbenefits.com.