Retirees

How to file a claim
As all claim processes for active staff as well as retirees are administered and processed by the respective Third-Party Administrators (TPAs), we kindly refer you to your TPA member page in order to access information related to the claim processes and requirements. Please find below a list of the member pages for the different plans:
Member login for Anthem PPO
Member login for Aetna PPO
Member login for Cigna Dental PO
Member login for UN MIP
Member login for UN WWP
Understanding Medicare Part B for US-based plan participants
Quick Facts
Eligible retirees (age 65) must join Medicare Part B
Eligible retirees (age 65) can join Medicare Part A
- Retirees are expected to join as soon as they become eligible
- The UN reimburses the approved premium amount for Medicare Part B
- Retirees eligible for Medicare Part B will have claims adjudicated as if they are enrolled in Medicare Part B
Eligibility
Medicare Part B is mandatory for all eligible retirees and their dependants enrolled in the UN After Service Health Insurance (ASHI) plan
- US citizens of 65 years are eligible
- US residents of 65 years may be eligible
- Part A if you have 10 years of contributions to Social Security
- Part B if you lived in the US continuously for a 5-year period
Ineligibility
What if you do not meet the eligibility criteria?
- Submit Medicare ineligibility form, notice from the Social Security Administration (SSA) indicating ineligibility, and copy of Permanent Resident card or passport (including visa pages) to the Health and Life Insurance Section (HLIS)
- Retirees that are ineligible for Medicare Part B will not have claims adjudicated as if they are enrolled in Part B, as long as they submit the documents indicated above to the HLIS
Enrollment
How do I apply?
- If you are entitled to US Social Security benefits you will be automatically enrolled in Medicare Part B unless you opt out
- If you are not entitled to US Social Security benefits you can apply by contacting your local Social Security Administration Office
- You may apply by contacting your local Social Security Administration Office
Do I have to join Medicare Part D?
- Do not join Medicare Part D as US-based medical plans, Aetna, Anthem and HIP, have a comparative prescription plan
I am covered under an active plan, but my spouse is age 65, what do we do?
- If you and your spouse are covered under a UN active plan, your spouse does not have to enroll in Medicare Part B until you retire
- Upon your retirement, your spouse must immediately apply for Medicare Part B
- If the Social Security Administration (SSA) office requires a Verification of Employment Letter, submit the document to the Health and Life Insurance Section (HLIS) for completion
Coordination of benefits and claims
Do I have to file claim forms with Medicare and Aetna or Anthem?
- If your medical provider participates in either the Aetna or Anthem networks and accepts Medicare, your medical provider will file the claim forms on your behalf.
Reimbursement of Medicare Part B premiums
Submit the following documents to ashi@un.org and the authorized amount will be deposited into your bank account:
- Copy of your Medicare Part B card and copies of the Medicare Part B cards of dependants covered under your ASHI
- Medicare Part B Reimbursement Form
- Letter or notice from SSA indicating your Medicare premium amount, as well as letter or notice from SSA indicating the Medicare Part B premium amount paid by dependants covered under your ASHI
- Your current bank account details (a copy of a voided cheque is useful for verification)
- If your new Medicare Part B Premium is the Standard Rate, please be advised that no action is required by you as HLIS will adjust your reimbursement to the new Standard Rate.
Understanding Medicare Part B for non-US based plan participants
Participants in the UN Worldwide Plan are not required to enroll in Medicare Part B.
Guidance Material
FAQs
Does HLIS provide walk-in client services?
The UN Heath and Life Insurance Section is located on the 3rd floor of the FF building (304 E 45th St, New York, Ny 10017), where we welcome walk-in clients on Tuesday from 9 am to 12:30 pm and Thursday from 12:00 pm to 3:30 pm from May 2nd, 2023 onwards. Clients will be seen on a first come first serve basis. Please have your UN index number handy as you will need it to register with the UN HLIS Client Services.
How can retirees contact HLIS via mail?
To guarantee access to excellent client service, we are pleased to inform you that retirees and surviving family members can reach HLIS through email at ashi@un.org. Please make sure to include your full name and your UN index number.
We also accept mail at:
Health and Life Insurance Section
FF-300
304 E45th Street
10017 New York, NY
I retired in the US, but I am now moving abroad. Do I have to wait two years before switching to the UN Worldwide Plan (UN WWP)?
In cases of change of country of residence, the two year wait period does not apply. You may request to switch to the UN Worldwide Plan in writing when leaving the US for a long period of time. Please note that you will need to provide an overseas address.
Is long-term care coverage for those no longer able to live alone provided by the UNHQ-administered health insurance plans?
None of the UNHQ-administered health insurance plans, Aetna, Anthem, HIP and UN WWP, provide long-term care insurance or long-term care services. Individuals must make their own arrangements for finding and/or financing such care and services as the plans do not contain such benefits.
As a retiree, which section do I contact for a change of address or a change to my health insurance coverage?
You must provide written notice to the Health and Life Insurance Service (HLIS) with request for any changes. Information relating to insurance should not be sent to the Pension Fund. However, change of address request must be sent to both the HLIS and the Pension Fund, since these two systems are not electronically linked in any way. Any request for changes must be made by the primary insured and not any other person, unless we are provided with a Power of Attorney authorization to do so.
Can I stay in ASHI when re-employed by the United Nations?
No, a post-retirement appointee who returns to service and re-enters the Pension Fund as a contributing participant, or a surviving dependant (spouse and/or child) who enters the Pension Fund as a contributing participant, must discontinue his or her After Service Health Insurance coverage and enroll in the health plan as an active staff member.
What is the early retirement age?
If you joined the organization before 1 January 2014, your early retirement age is 55, if you joined on or after 1 January 2014, your early retirement age is 58.
Do you issue Life Insurance Certificates?
Yes, the HLIS issues Life Insurance Certification for After Service Life Insurance participants (retired staff members).