Can’t find a specific UN document? Doubting the information provided by ChatGPT? Need the latest General Assembly or Security Council voting datasets?
Stop searching and start finding – chat with the UN’s research librarians!
In addition to answering your questions by email and in person (L-105), the Dag Hammarskjöld Library offers a live online chat service staffed by professional research librarians ready to assist you in real time.
Whether you are tracking down a hard-to-find resolution or news piece, verifying online information, exploring UN meetings and events, or navigating the Library’s vast digital collections, we’ve got your back. Our team has already responded to over 30,000 queries – and whenever we couldn’t answer a question immediately, we always made sure to take up the challenge and follow up by email.
Our chat widget pops up on key Library websites (UN Digital Library, Ask DAG, UN Research Guides, Library catalogue) – so live assistance is just one click away.
While we help people around the world looking for timely, credible and authoritative information on all things UN, our priority is supporting UN staff and delegates of Member States.
Here is what members of the UN community are saying about our service:
“This is the first time I have used this chat option. Simply superb.” – Permanent Mission
“Very quick and professional. Bravo and thank you.” – UN Staff
“Appreciate the human attention, it really makes a difference from all the other sites that use bots.” – Permanent Mission
We’re online to answer your queries Monday to Friday, 10 a.m. to 3 p.m. (New York time).
Next time you hit a research roadblock, look for the chat – and instantly get the help you need.
