
AWARD REVIEW BOARD
Guidelines to file a Procurement Challenge
*Please read these Guidelines carefully before completing the Complaint Form.
In the event that you believe you have not been fairly treated, we will review your challenge if we perceive your case to be substantive. Our procurement challenge procedure is intended to afford an opportunity to file a challenge by UN Vendors who participated in eligible competitive procurement process (i.e. ITB or RFP resulting in awards above USD 200,000, issued by the UN Procurement Division and, starting on 1 January 2016, also by the United Nations Offices at Geneva (UNOG), Nairobi (UNON) and Vienna (UNOV)), and were not awarded a purchase order or contract. This new procedure is only open to unsuccessful bidders/proposers and after receiving a formal debrief.
This procedure is NOT available to UN Vendors who did not participate in selected ITBs or RFPs, to non-responsive or non-timely proposers/bidders, or when all proposals/bids are rejected.
STEP 1 |
To qualify for a procurement challenge, you must first meet the conditions of eligibility and receive a debrief:
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STEP 2 |
To be complete, your procurement challenge must give the following minimum information:
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NOTES |
Note:
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Please use below form to document your complaint after which it can be sent to the Secretariat of the Award Review Board either via:
Email Address: ARBcomplaint@un.org
Regular Mail to:
United Nations
Award Review Board
1 United Nations Plaza
14th floor, DC1-1481
New York, NY - 10017
USA
Special Messenger delivery to our Postal Address above.
Alternatively you can submit your complaint using our electronic COMPLAINT FORM