On the frontlines: serving the public during a pandemic

With its empty streets and shuttered businesses, the ‘city that never sleeps’ has been on pause since a COVID-19 lockdown came into effect in mid-March. Yet every night at 7 pm, New York City springs back to life as people take to their balconies, windows and rooftops clapping, cheering, and singing. The same scene plays out in London every Thursday, as it does across Spain, Italy, Republic of Korea, Colombia, India, Peru and many other places across the world.

What began in Wuhan in January as a gesture of solidarity and support for those fighting the pandemic has grown into a global movement of people showing their appreciation to the workers and public servants continuing to provide essential and often life-saving public services throughout the global COVID‑19 pandemic.

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