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UN Programme on Disability   Working for full participation and equality
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Seminar on Internet Accessibility and Persons with Disabilities;
an ASEAN Perspective
National Institute of Development Administration
Bangkok, 12-16 July 1999

Opening Remarks

Dr. Juree Vichit-Vadakan,
President, National Institute of Development Administration (NIDA)
Monday, 12 July 1999

Welcoming remarks

Distinguished participants.

I would like to extend a very warm welcome to everyone to our Internet accessibility seminar this week at the National Institute of Development Administration – NIDA.

NIDA is honored to join the Secretariat of the Association of Southeast Asian Nations – ASEAN – and the ASEAN Subcommittee on Microelectronics and Information Technology in the organization and conduct of the seminar at our campus in Bangkok. Our faculties in information technology and in public administration are pleased to be assisting the seminar. Our Technology Center has dedicated a proxy server on the NIDA network to provide quick and reliable support for the seminar proceedings.

I also would like to record our appreciation for the support provided by the United Nations, which includes a co-financing grant from the United Nations Voluntary Fund on Disability to enable participation of representatives of ASEAN member States.

Seminar agenda

We have this week a full agenda on a topic of considerable interest to our countries – the Internet. Earlier this month, the Far Eastern Economic Review devoted theme articles to the Internet and its implications for the economic development of our countries. Moreover, hardly a day goes by without at least one newspaper article on a new Internet-based activity or service in either the public or private sectors. In fact, the Bangkok press carried articles this past week on how the Bangkok Metropolitan Administration will use the Internet to promote feedback on a wide range of issues, and about a 13 year old webmaster in Bangkok who has started his own "dot COM" Internet site.

Yes, the Internet is a wonderful and powerful technology. Interest in designing and developing Internet-based services is easy to understand. The Internet provides opportunities for low-cost, quick and reliable information and communications services. It is a widely available computer network built upon open standards for communications protocols, state distribution protocols, document content standards and image formats.

However, for many people, persons with disabilities in particular, Internet-based services are not accessible.

While our seminar will consider social and economic implications of Internet technologies, our specific focus is on Internet accessibility as policy objective and technical standard for planning and design of information and communications services.

There are two aspects to our concern with Internet accessibility. Accessibility is recognized as both a basic norm and a fundamental precondition for full and effective participation in social life and development.

Accessibility also refers to choice in means by which the many can acquire, use, produce and exchange information.

Internet accessibility is not a luxury but a design standard that benefits all members of society. The data available suggest that incorporating accessibility standards at the outset in the design of an Internet-based service will yield lower lifecycle costs than addressing accessibility considerations as an ex-post retrofit to an existing Internet site.

The seminar

The purpose of our seminar is to promote awareness and understanding of Internet accessibility, to review and discuss concepts and methods of planning and developing accessible Internet-based services and to identify common areas of interest and priorities for co-operation to promote Internet accessibility among ASEAN member States.

With the able assistance of the international consultant consortium headed by Vision Office Support Services, we will pursue the objective by means of technical exchanges, interactive dialogue and group work related to design, production and testing of accessible Internet-based resources.

Our expected product of the seminar will be a shared sense of where we would wish to go next on a step-by-step basis to promote Internet accessibility appropriate to conditions in our countries. This would be summarized as a strategic planning framework on promoting Internet accessibility in our countries.

Implications for development research and training

From the NIDA perspective, the seminar topic and its expected results suggest a number of important issues for policy analysis, evaluation, human resources development and training. These are in addition to issues that relate to development, testing and evaluation of locally appropriate technologies to promote Internet accessibility at user and service provider levels.

Chief among the policy and program planning issues is the matter of determination of criteria on Internet accessibility. We would submit that Internet accessibility is not a zero-sum game, however, there is the question of determining reasonable levels of accessibility accommodation. A closely related issue is the matter of tradeoffs between investments in various telecommunications technologies to further accessibility and investments in other sectors.

Since the Internet is a computer network based on open standards, a second set of issues relates to policy instruments that countries may wish to consider to promote Internet accessibility as a basic design standard and rather than as a consideration met ex post.

Self-reliant and sustainable approaches to Internet accessibility presuppose a certain level of social "software". As a knowledge intensive area of activity, a key question for policy research is determination of strategies and incentives for building national capacities and strengthening institutional capabilities to localize planning, design and management of accessible Internet-based resources. There is in addition the matter of promotion and training for broad-based participatory development strategies.

Options for follow up

NIDA looks forward to co-operating with the ASEAN Secretariat in seminar follow up. We are of the view that one can identify at least three areas of concern: first, is the need to provide seminar documentation to concerned bodies and organizations in ASEAN member States that were not in a position to nominate participants to our seminar.

Second, NIDA is actively reviewing possibilities of incorporating Internet accessibility issues in its public policy studies and in its information technology programs as means to promote localization of the requisite policy analysis, planning and development skills.

Third, our experience suggests that innovations related to Internet accessibility in our countries proceed best on a step-by-step basis. To be sustainable, this should be supported by opportunities for exchanging ideas and experiences on progress and obstacles encountered in pursuing Internet accessibility. While the Internet provides a means for quick and low cost exchanges of ideas and experience, we are of the view that a second round exchange on policies, structures and technologies for Internet accessibility - planned well in advance - would represent an important – indeed essential – contribution to capacity-building among our countries. Resources permitting, we should consider possibilities of an exchange between the ASEAN and other regions.

Thank you for your kind attention. My sincere best wishes for a productive seminar.

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