Capacity Development Tools

This online training course highlights the value of e-government interoperability and the steps required to achieve effective interoperability. It also answers some of the fundamental questions, such as 'who should be involved in e-Government Interoperability projects'; 'why a Government Interoperability Framework (GIF) should be developed'; 'how GIFs are produced and revised'; and 'what the key factors are for the successful development and operationalization of a GIF'.

This online learning material aims to provide a basic understanding of e-governance strategies and teaches how an effective strategic plan can be developed through a process. Important elements of the strategic plans of some e-governance leaders are also discussed as case studies.

This online module discusses organizational transformation in the context of electronic governance. It starts by explaining change management in large organizations such as government agencies, new public management, strategic and performance management, business process reengineering, and the role of good practice program management when implementing IT strategy. Finally, the importance of ICT governance is explained as an enabler of organizational change.

The online training course discusses high-level concerns on e-government sustainable development. It includes various policies, laws and regulations that help to facilitate e-government development, so that a government can achieve e-government milestones in a relatively short period of time.
Available in Arabic, Romanian, Russian and Ukrainian

The online course describes the fundamental infrastructures that are required for the success of e-government development. An overview on the different information-related infrastructures that are fundamental to the implementation of e-government, such as e-record, portals, and e-payment are provided.
Available in Arabic, Romanian, Russian and Ukrainian

This learning material aims to provide a basic understanding of technologies supporting e-governance. It examines Ontologies and the Semantic Web in the context of electronic governance

This learning material is an introduction to electronic government (e-government). Our basic premise that the governments' use of Information and Communication Technology (ICT) is not an end in itself, certainly not a technical exercise, but a tool to achieve better government.

The aim of this learning material is to build a Community of Practice for developing, sharing, and applying concrete solutions for Electronic Governance, with particular focus on developing countries. The material will describe the rationale, objectives, activities and future directions of an example community site.

This online training course contributes to the knowledge and practices of local governance leaders and policy makers especially as they relate to managing equilibrium between centralized and decentralized systems; Responsiveness to people needs through participatory service delivery; Civic engagement, inclusiveness, partnerships and resource mobilization for poverty reduction and local level development; Building cohesive local level communities for a secure and peaceful environment; Developing institutional, structural arrangements, management systems and tools that work.

The purpose of this training material is to introduce students to fundamental concepts related to public property management.