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Welcome to the Office of the United Nations Ombudsman and Mediation Services (UNOMS)

We offer you a safe place to address your workplace concerns!

We help UN staff to address their workplace issues and grievances. We do this completely confidentially through informal means, such as conflict coaching, shuttle diplomacy, review of options and mediation.

While we function independently from all UN organs and officials, our office has direct access to the Secretary-General and the Executive Heads of UNDP, UNFPA, UNICEF, UNOPS, UN Women and UNHCR. This unique position enables us to safely and confidentially address workplace concerns, to identify systemic issues within organization and to work with other UN entities to address them. Our intervention can help to manage workplace concerns and to prevent escalation of them.

Our website contains all informational resources about our work and services. If you need further assistance, do please contact us. We are here to listen! We are here to help everyone to find the best way to deal with their workplace concerns! And remember, we are absolutely RISK-FREE and confidential. Give us a call or write to us safely at unoms@un.org.

Confidential Impartial Independent Informal