This background report by Susan Walker – an Associate Professor of Family Social Science at the University of Minnesota – examines the status of technology use and its impact on families and focuses on two key contexts that offer societal support to families: work-family balance and parenting education. Figure 1 depicts an overview of the background paper. Attention is given to policy directions which address the SDGs in particular and that reflect the true intersection of technology as an innovation. For example, while decades of policy attention to work and family has resulted in structural strategies (e.g., flexible parental leave), this report will identify policies and practices reflecting technological realities (e.g., subsidizing employees for technology needed for home-based work). Within the scope of the discussion, this report will reflect family life amidst the global pandemic of COVID-19. Download the full report.