****************************************************************************** This document has been posted online by the United Nations Division for the Advancement of Women, DPCSD. Reproduction and dissemination of the document - in electronic and/or printed format - is encouraged, provided acknowledgement is made of the role of the United Nations in making it available. ****************************************************************************** CONTENTS Paragraphs Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26 I. CONCLUSIONS AND RECOMMENDATIONS. . . . . . . . . . . . . . . .27 - 95 A. Advocacy and mobilization through electronic communications. . . . . . . .. . . . . . . . . . . . . .28 - 43 B. Partnering and partnerships. . . . . . . . . . . . . . .44 - 47 C. Content of WomenWatch. . . . . . . . . . . . . . . . . .48 - 63 D. Access, delivery and redissemination . . . . . . . . . .64 - 89 E. Next steps . . . . . . . . . . . . . . . . . . . . . . .90 - 95 II. HIGHLIGHTS OF THE GENERAL DISCUSSION . . . . . . . . . . . . 96 - 129 A. Experience and best practices with electronic communication networking technology and its use as a tool for follow up to the Fourth World Conference on Women . . . . . . . . . 96 - 113 B. Improving access, training and links with other communication tools and networks . . . . . . . . . . . . . . . . . .114 - 121 C. Principles for Non-Governmental Organizations and United Nations co-operation in the conceptualization and implementation of the WomenWatch project . . . . . . . . . . . . . . . . . .122 - 129 Annexes I. List of Participants II. WomenWatch Presentation INTRODUCTION 1. The Expert Workshop on "Global Information through Computer Networking Technology in the follow-up to the Fourth World Conference on Women (FWCW)" took place at the United Nations Headquarters in New York, on 26 - 28 June 1996. The Expert Workshop was jointly sponsored by the Division for the Advancement of Women (DAW), the United Nations Development Fund for Women (UNIFEM) and the International Research and Training Institute for the Advancement of Women (INSTRAW). 2. The objective of the Expert Workshop was to contribute to the development of WomenWatch, a project aimed at facilitating global information exchange for monitoring the implementation of the Beijing Platform for Action through the use of computer networking technology. The Expert Workshop resulted in recommendations for the development of WomenWatch and related electronic information networks on global women's issues. 3. Participants included Internet users and potential users, and producers from developed and developing countries, including non-governmental organizations concerned with women's advocacy. United Nations partners in the use of computer networking technology also participated. 4. In the past twenty years, the world has seen an explosion in the field of communications. With the advances in computer communications, global access to information continues to increase and expand, creating new opportunities and challenges for the participation of women in mainstream activities for women's equality and for dissemination of information about women's issues in developed and developing countries. The Internet has more than doubled in size in 1995 and has done so every year since 1988, becoming the fastest growing communications medium ever. At the Fourth World Conference on Women in Beijing in 1995, the importance of this new technology to promote greater communications by women was stressed. 5. The experience gained as a result of the Conference revealed the power of the Internet as a tool for use by women for mobilization, for information exchange and empowerment. There were a total of 158,722 visits to the Internet space at the Conference from 68 countries. The Internet activities at the NGO Forum Beijing'95 were also a demonstration of the interest of women in the new technology. 6. During the course of the Expert Workshop participants held wide-ranging discussions which revolved around the following broad themes: - Experience and best practices with electronic computer networking technology, and its use as a tool for follow-up to the Fourth World Conference on Women and related conferences; - Improving access, training and links with other communication tools and networks; - Principles for cooperation between NGOs and the United Nations in the conceptualization and implementation of the WomenWatch project. 7. The WomenWatch project was presented in a computer demonstration by Ms. Oliva Acosta, DAW (see annex III). A demonstration of a preliminary version of UNIFEM's Web page was presented by Ms. Melanie Roth, UNIFEM, and Ms. Julia Tavares presented a prototype of a web page for INSTRAW. 8. The discussions provided information and insights from the perspective of various regions, expertise and organizations represented at the workshop. The participants shared information, technical advice and experience and arrived at a common understanding regarding the potential for and practice of using electronic communication for women's empowerment, including suggestions for the WomenWatch initiative. 9. Part I of the report contains the workshop's conclusions and recommendations based on practical suggestions formulated by three working groups. Part II contains highlights of the main themes discussed. Annex I contains the list of participants and Annex II the WomenWatch presentation. Opening statements 10. The Expert Workshop was opened by Ms. Angela E.V. King, Director of the Division for the Advancement of Women; Ms. Noeleen Heyzer, Director of UNIFEM; and Ms. Marta Due¤as-Loza, Acting Director of INSTRAW. 11. Ms. King welcomed participants to the workshop and noted that one of the common goals of the three partners, DAW, UNIFEM and INSTRAW, in the endeavour was to ensure that the programme on women in the United Nations was on the cutting edge of the new technology, and eventually to bring together other entities of the United Nations system to provide a gateway to key information available on global women's issues and gender. 12. She also noted that the Beijing Platform for Action had identified the need for access to, training of, and network development by women, and that the Division currently maintained a World Wide Web/gopher - based site, the experience with which had led the Division to consider the possibilities of joining forces with UNIFEM and INSTRAW to jointly manage an Internet space on global women's issues. She emphasized that the United Nations was presently faced with a financial crisis and would therefore need to find cost- effective approaches to the development of its communications strategies. 13. Ms. King pointed out that in developing its World Wide Web (WWW) site, the Division had become increasingly aware of the importance of monitoring and influencing the development of this tool so that it would truly serve women in all parts of the world in a positive and equitable way, but noted the limitations currently imposed by lack of access on the part of many who would wish to take advantage of the Internet. She emphasized the importance of the new networking technologies as a tool for international dialogue and information exchange, but cautioned that their development should allow for equal participation by women and men of all income and linguistic groups and in all regions. 14. She stressed that it was not enough to merely design WomenWatch as part of a communications strategy. It must be kept up to date; it must be responsive to real needs, and it must be linked to other sites and off-line networks in such a way that it was navigable and informative. It should also offer opportunities for exchanging ideas and information and for mobilizing support globally for the goals and objectives agreed by the international community last year in Beijing. 15. Ms. King acknowledged the presence of the many knowledgeable experts on computer networking technology, including members of the Association for Progressive Communication, which had worked with the Division, UNDP, and the organizers of the NGO Forum prior to and during the Beijing Conference to make it possible for a large number of people to participate in the Beijing Conference electronically, i.e. "without leaving home". This type of partnership offered a model of what might be done in future. 16. In her statement, Ms. Heyzer pointed out that in its agenda for empowerment, the Platform for Action emphasized three important tools of empowerment: financial resources to ensure women's and family survival ; women's access to political systems; and women's effective channels of communication for sharing information for and about women globally. The workshop was focused specifically on communications and information sharing as tools for women's empowerment. 17. Recognizing the speed and importance of technological changes in information technology for the advancement of women, the Platform for Action called on organizations to increase participation and access by women to decision-making in and via the media and new technologies in order to strengthen their participation in democratic processes. 18. The challenge for workshop participants was to further the gains made in Beijing by strengthening the linkages and facilitating opportunities for information and mobilizing across national and regional boundaries. Only when positive systemic changes in women's daily lives and societies at large become visible will work in this field have come to fruition. Women needed to continue mobilizing, organizing and making policy to ensure women's empowerment. Networks and infrastructure which bring women's and organizations of the UN system and policy makers together must be strengthened. New information technologies were instrumental to furthering these goals. As the world embarked on the information superhighway, communities and social relationships must continue to be put first. 19. UNIFEM recognized the importance of using the information superhighway as a tool to ensure women's perspective at all levels of development planning and practice. Information sharing and networking via the Internet were important empowerment tools, providing a forum for all women's voices, whatever their circumstances or aspirations and enabling them to support and be supportive of one another. 20. UNIFEM hoped that the result of this workshop would be a focused strategy using the Internet as a tool for women's empowerment. How could a UN internet space facilitate women's efforts to mobilize, build coalitions, share experiences and lessons learned? How could women from the South play an active role as producers on the Internet? What pathways could be strengthened and partnerships forged to increase women's access in the South? How could this web site ensure that the commitments made in Beijing become reality for women everywhere? 21. Ms. Heyzer concluded that this workshop provided unprecedented opportunity to advance women's economic and political empowerment through the development of information outreach and networking strategies. 22. Ms. Due¤as-Loza indicated that since 1988 INSTRAW had been involved with communications for women. Following a consultative meeting convened by INSTRAW in 1988, INSTRAW had conducted a programme on "Development of communication materials on women and development" aimed at mainstreaming women in development issues in the media. INSTRAW, in co-operation with other United Nations bodies, had sought to gather information on existing new communication technologies and to make this information available to all those working on women in development issues. 23. In particular at the NGO Forum, Beijing '95 in Huairou, China, INSTRAW conducted research to examine some of the existing and potential uses of computer networking technologies for women's organizations and institutes and the obstacles they faced in terms of access and use of these technologies. It was found they had a great potential for research, training, advocacy and development work for women's organizations and institutes. As to their potential for research and training, she noted that the new technology could help avoid duplication arising from the lack of adequate dissemination of existing research and could contribute to making the results of research more widespread rather that limited to a few scholars. The speed through which ideas and information and even electronic texts could be exchanged could enrich and facilitate research in ways never before experienced. 24. Obstacles such as sexual stereotypes, lack of adequate training, cost of technology, needed to be further addressed and overcome in order to increase the access and use of these technologies by women's organizations and institutes working for the advancement of women. 25. In its work programme for 1996-1997, Ms. Due¤as Loza stated that INSTRAW had a programme on "Empowering women through the use of computer mediated communication technologies". The main objective of this programme was to identify the potential and obstacles of CMC's for research, training, education, advocacy, networking and development work by women's organizations and institutes in order to prepare, in a second phase, motivational, user-friendly, audience-targetted manuals to promote their use. The programme was focused on Latin America and the Caribbean and would produce both electronic and print manuals in English and Spanish. 26. She pointed out that INSTRAW had also aimed to establish and maintain a system of information, documentation and communication to respond to the need for disseminating information world-wide on women's issues. The joint INSTRAW, DAW, UNIFEM project - WomenWatch would contribute to this, as it was a significant attempt to provide a core Internet space aimed at facilitating global information exchange for the implementation of the Beijing Platform for Action. I. CONCLUSIONS AND RECOMMENDATIONS 27. The Expert Workshop adopted the following conclusions and recommendations. A. Advocacy and mobilization through electronic communications 28. Recognizing that global electronic communications tools were important for advocacy and mobilization and formed part of a broader advocacy programme to achieve the objective of women's empowerment, it was suggested that there were three priorities for WomenWatch in order for it to serve its communities: (a) providing vital information resources, (b) serving as an organizing tool and (c) facilitating outreach activities. 29. Of these three priorities for the WomenWatch proposal, it was recognized that a primary objective is the provision of information, particularly information provided by the United Nations through the Internet. 30. WomenWatch, in its design and implementation, should be interactive and provide direct feedback to users. It must be seen as a site of on-going dialogue, partnership and feedback. 31. It was also agreed that for the initiative to be useful, it had to be global in scope, and not restrictive in terms of access, especially as a result of language. Moreover, the initiative should be based on the principle of affordable access. Information resources for advocacy and mobilization 32. To be a useful resource, the information the service provides should be timely, comprehensive, and link with other existing resources. The resource base should be well-organized for easy access. The information base should be constantly evaluated and maintained. 33. The information resources should draw on the strengths of the UN as a source of legitimate, credible information which is authoritative and wide-ranging in scope. The information resources of the United Nations system are particularly valuable on the questions of the implementation of the Beijing Platform for Action. 34. More specifically, the information resource system should link to other document resources and should include calendars of events as well as information on the Fourth World Conference on Women and beyond. Outreach 35. It was recommended that the WomenWatch initiative could also be a direct means of outreach to the public and the media. It could ensure that the momentum of Beijing continued and that women's issues remained visible. It could provide information to both media and to other disseminators. Specifically, in addition to being a resource, part of WomenWatch could aim to provide for the specific needs of the media by, for example: (i) Re-engaging the media in the issues following Beijing including quotations and stories, project descriptions, highlights of story ideas; (ii) Creating a special listserv for media -- to provide timely material, contacts and resource details; (iii) Presenting material in the point and counterpoint structure (best communications practices). Organizing tools 36. The growing value of electronic communication as an organizing and mobilization tool was emphasized. It was recommended to use best practices and lessons from initiatives like E-mail campaigns, joint event/issues promotion and information sharing on new models for organizing on-line. Influencing telecommunications policy 37. It was recommended that the WomenWatch initiative play a proactive role in the telecommunications and information policy process within the United Nations system and vis … vis other multilateral and regional organizations, to ensure that gender considerations become and remain an integral part of those discussions and decisions. This would include a voice with groups like the World Bank, the International Telecommunications Union, European Union and the United Nations Commission for Science and Technology. 38. WomenWatch should also play a role in the creation of a hospitable environment on- line for women, including software development activities and public policy formulation around security, privacy and intellectual property issues. Facilitating factors 39. It was recognized that there is a need to create and stimulate a facilitating environment for the WomenWatch initiative. To facilitate the advocacy and mobilization component of WomenWatch, it was recommended that several initiatives be undertaken to ensure those functions could be implemented, as follows: (a) Research 40. Research is essential to identify existing resources on-line and for identifying resources which could be on-line and to define women's needs for various forms of communications and information. (b) Training and technological development 41. The training level of those involved in developing the potential of the electronic communications must be maintained. 42. It was recommended that there be a policy of promoting women as active participants in implementation of the WomenWatch initiative. 43. There was need to sensitize all partners to respond in a timely manner to substantive on-line queries, and, for a commitment to technical support for service. B. Partnering and partnerships 44. It was recommended that parallel and linked processes be established for envisioning and building a beyond Beijing on-line initiative. The major focus should be on advocacy and mobilization. There should be a parallel NGO initiative conceived by an initiating group. In order to bring both aspects together, there should be a planning committee with limited scope and a time limit made up of persons with multisectoral expertise to link WomenWatch with the NGOs. 45. Partners in the WomenWatch initiative should include: media (alternative and mainstream), private sector, NGOS, women's organizations, United Nations, governments, academics, libraries, redistributors, funders and new users. 46. Active participants would vary according to how they interacted with the WomenWatch initiative including: disseminating, receiving, retrieving, exchanging and repackaging information, funding, dialoguing and technical support. 47. The following objectives/guidelines for partnering were proposed: * Facilitate advocacy; * Build capacity and draw on unique strengths of partners whether to gather and present information, provide information, leverage funds, influence official processes, etc.; * Build complementarity; * Sustain momentum of Beijing by building on process that developed and evolved in preparation for Beijing, continue information-sharing and policy dialogue culminating in a global women's conference on line in the year 2000 to assess achievements; * Strengthen women's voices within the UN system, reform process, policy and action; * Build NGO-UN partnerships into all projects; all projects should have a collaborative component. C. Content of WomenWatch 48. In considering the compilation and organization of information for WomenWatch, the following recommendations were formulated. 49. It was recognized that the content would be complex, involving different partnerships. Materials should be targetted at country delegations (Member States), media, NGOs, UN system, intergovernmental organizations, and civil society of all age groups. 50. Criteria for selecting information should include: * Responsiveness to the target group/audience; * Specific recommendations on types of information required by the different groups; * The sort of information needed by the target groups for monitoring and advocacy purposes; * Promotion of change and being strategic, thus furthering the goals of the Platform for Action; * In the long term, educating the public including school children; * Relevance and motivation for NGOS. Scope of information 51. The information provided by WomenWatch should include the following: * National Action Plans, regular national reports by governments; * United Nations reports (material from the United Nations, governments, and NGOs); * Information that would help NGOs to lobby and monitor the implementation of the Platform for Action at the national level, (eg. Commission on the Status of Women agendas), including information on ways in which NGOs can monitor the implementation of the Platform for Action; * Documents on gender that deal with pertinent issues (from NGOs, IGOs, universities, etc); * Regular up-dates on country and United Nations progress. Non-Governmental Liaison Service updates were also crucial; * Retrospective documents (eg. Nairobi Forward-Looking Strategies and other relevant convention and treaties); * Calendar of up-coming meetings and how these related to the implementation of the Platform for Action, agenda and documents; * Information on follow-up to Beijing activities, including on the groups that were involved in follow-up; * Information from women's media services; * Information on information technology policy initiatives; * Relevant publications, case studies and project information. 52. The Expert Workshop recommended that sources of useful information on the follow-up to Beijing should be identified, eg. Economic and Social Council documents (Department of Public Information input, available in the six official languages, in text form). Where possible advanced unedited texts should be made available. 53. Information should be put out in a user-friendly jargon-free form. 54. Groups should be identified that were already involved in follow-up to Beijing activities. 55. Databases could be shared between projects to develop prototypes on modelling NGO work. (eg. Habitat NGO profiles). 56. Successful work by NGOs on implementing Beijing should be profiled and reports should be standardized. Information management 57. WomenWatch should link the home pages of UNIFEM, INSTRAW and DAW. It should include UN material, links with NGOs and eventually develop a matrix relationship between general information from UN organizations and information specific to women issues. 58. Information should be extracted and repackaged for WomenWatch. (eg. AMNESTY International and other organizations willing to do the same might repackage their information for this site). 59. WomenWatch could link up with national machineries on the advancement of women. 60. Information should be regularly updated and old information should be archived rather than deleted. For example, archives would be more helpful than `What's new' sections. 61. WomenWatch should adopt a recommended thesaurus such as ISIS International, the United Nations thesaurus, and it should be linked to relevant library resources. 62. A format was suggested for the WomenWatch page which would include news, events, information by critical area of concern from the Beijing Platform, information on the regional plans for action, information on DAW, UNIFEM and INSTRAW, and information on other United Nations entities, NGOs and the media. Information sources and linkages 63. Links with women's media services should be established. Multi-media could also be used, for example proceedings of meetings should be taped and redisseminated by radio; video tapes used; and links to post-Beijing campaigns should be established. D. Access, delivery and redissemination 64. In discussing the problems of access, delivery and redissemination, the following conclusions were drawn. 65. The active participants in this initiative should be: United Nations agencies, governments, women's NGOs, civil society, women's media organizations both mainstream and alternative, academics, researchers and donors. 66. It was noted that there were varying problems with women's access to electronic communications worldwide. Disparity in terms of access exists across urban/rural, class, gender, age, ethnic lines, and North/South lines. In many countries obstacles existed to women's access to electronic communications. Some of the existing obstacles were: * Inadequate telephone and electricity supply; * Lack of computer and other necessary technical equipment; * Lack of adequate training; * Insufficient staff; * High cost of telephone connections and equipment; * Unavailability of information in local languages. 67. Owing to existing obstacles, and the danger that those without access to electronic communication would be further marginalized, it was important to consider off-line distribution strategies. Therefore, various modes of multi-directional communication of information needed to be established. Tools for simplifying on-line retrieval of information 68. Recognizing that WomenWatch should strive to provide a comprehensive information strategy to facilitate the monitoring and implementation of the Platform for Action, the following components were identified as the main tenants of the strategy: * Dissemination of United Nations information resources; * Information contribution from partners (NGOs, Community-Based Organizations's, governments etc); * Dialogue. 69. Given the diversity of access to electronic communication tools, a multi-pronged strategy needed to be adopted to allow for maximum participation in and access to WomenWatch. 70. In support of a broad electronic information strategy that will really reach a wide range of electronic users, it was proposed that the following strategy for the distribution of information related to the Fourth World Conference on Women be developed. 71. In relation to the movement of documents, information should be stored and disseminated to and from a "data warehouse". This would allow for maximum flexibility in translating information into appropriate formats, e.g. WWW, conferencing, e-mail, CD Rom/diskette and fax. Such a warehouse could be constructed to allow each agency to control its own information resources. (a) E-mail 72. It was recommended that the e-mail message be recognized as the primary working tool for the majority of women users of electronic communication systems. 73. Without going into unnecessary technical details, the e-mail message must be able to both share and retrieve information to and from the data warehouse in a timely, targetted and economic fashion. An electronic mail delivery should be developed. 74. E-mail tools could include but not be limited to mailing list distribution systems. Mailing lists could be easily established based on automatic coding of documents according to specific theme (e.g. the themes of the Platform) by country, by function (e.g. monitoring of the Platform) or other criteria. (b) Conferencing 75. It was recommended that WomenWatch store its information in electronic conferences (e.g. un.csw.doc, un.cedaw.doc exist already and provide immediately available locations for WomenWatch information). E-mail query tools already exist (Almanac is one example) to allow reasonable access to UN information if it were stored in electronic conferences. Furthermore, the Expert Workshop recommended that the United Nations explore the use of a more user friendly naming convention for its documentation (e.g. information about language, subject, country etc). (c) World Wide Web 76. It was recognized that the World Wide Web (WWW) was important as a tool to raise awareness, has educative value, and potential as an extremely powerful tool through its capacity to support hypertext links, graphic images, etc. 77. WomenWatch should consider the following in the concept and design of a WWW component of a broad strategy: * Interactivity; * Speed of up and downloading of files; * Density of graphics and sound files; * Capacity for text only loading; * Localized search tools; * Tight, "shallow" hierarchy of menus to allow fast access to target documents; * Navigation tools to facilitate ease of movement within the WomenWatch WWW site; * Mirroring of sites. (d) CD Rom/Diskette 78. Repackaging information into CD Rom and diskette formats allowed "mirroring" of large information resources for women, organizations and dissemination sites in locations with off-line access only. Although many networks did not have access to full Internet connectivity, it was possible to provide localized access to information resources. 79. Decisions about file formats would need to be addressed. (e) Fax server/fax trees 80. The Expert Workshop recognized that there was need to automate and facilitate the dissemination of selected information from the data warehouse via fax-on-demand, fax trees etc. 81. Further consideration and evaluation should be given to potential use of facsimile as a means to contribute information to the data warehouse. Dialogue 82. The Expert Workshop recommended that a range of tools that would support the dialoguing component of the strategy be evaluated. Such tools might include: * Electronic conferencing; * Mailing lists; * Interactive WWW fora; * Real time chat; * Other newly emerging tools. 83. It was suggested that those tools be evaluated with the point of departure being lack of access to electronic communications as a formidable barrier to effective dialogue. 84. Some design and planning considerations included: * Filenames need to be dos formatted to allow migration across platforms (e.g. platform.doc). This would facilitate off-line browsing of html documents on a variety of computer platforms (e.g. PC, Macintosh); * In relation to Web design criteria - the presence of links to remote sites presented difficulties when translating information to off-line browsing environments (e.g. CD Roms/ diskettes/ Internets); * The system required sophisticated, local search capability; a WomenWatch specific search tool would be needed; * Work was needed to identify existing multilingual translation software and how to handle non-latin character sets (eg Arabic, Chinese, Japanese, some Asian languages, Cyrillic, etc). Much of this information existed and needed to be shared more widely with electronic communication users; * Publication in the English language only would continue to prevent participation and deny access to many women; it was recognized that resources to allow translation of information into UN official languages was a priority and all possible efforts to mobilize resources were recommended. However, when translations of information already existed, it was recommended that efforts to "recycle" the translations back to the data warehouse for subsequent retrieval by others also be prioritized. 85. The suggested model allowed for maximum flexibility and could be implemented in a "modular" fashion. Recognizing the problem of resources and resource allocation, this model would allow for certain tools and applications to be developed as resources became available. The inherent emphasis on automation of many of the mechanisms, would contribute in the long term, to a very powerful tool providing maximum access and potential for participation. Also, by building strategic partnerships, certain aspects of the model could be implemented by partners the United Nations could identify. Off-line alternative communication and distribution networks 86. Off-line, human to human distribution of any WomenWatch information should be given equal priority to the development of any on-line initiative, and such an initiative must be designed accordingly. 87. The Expert Workshop stressed that interactive participation should be an integral part of the WomenWatch initiative, ensuring that women's information and voices were not just disseminated in a one-way chain. 88. It was strongly recommended that the WomenWatch initiative should either provide funding, assist in securing donors, and lobby governments to support this aspect of local communication and networking. 89. To better disseminate information provided by Women Watch -Women's Electronic Networking space, the Expert Workshop recommended: * NGO redissemination and repackaging of information to, for example, illiterate populations and to populations without on-line facilities; * The establishment of an information infrastructure with key contacts in countries and or regions who would act as information facilitators. Such partners must be determined according to their information-sharing capability: - Part of an existing women's network; - Alternative media - radio, bulletins, street theatre; - Reproducing information in more accessible format; - Translating into local languages; - Fax-phone-email "tree" networks. * The support (finance, lobby, motivate) of women's use of electronic communications technology by: - Supporting local training initiatives that are gender sensitive and hands- on; - Development of user friendly motivational training and educational manuals in appropriate languages; - Local user support for women. * Initiatives should be explored to support redistribution and delivery of appropriate hardware to networks and organizations: - Provision of information facilitators with on-line access in the UNDP offices to efficiently and at no or limited cost download information for re-distribution; - Provision of WomenWatch information in different formats: diskette, hard copy, or CD for redistribution. E. Next steps 90. The Expert Workshop concluded that there was need to undertake the following, possibly by setting up working groups or other mechanisms: (a) needs assessments and establishing mechanisms for evaluation and ensuring feedback of information needs and of existing electronic resources; (b) monitoring and catalyzing within the UN, assisting with establishing the process, (c) monitoring governmental action in the follow up to the Platform for Action, such as through the Committee on the Elimination of Discrimination Against Women. Such information should be archived as official information from Members States. 91. It was proposed to work towards a virtual or on-line global women's conference in the year 2000. 92. It was recommended to designate an electronic focal point in each partner organization. 93. Mailing lists should be established to begin discussions and development of proposals, begin with partners present. 94. Criteria should be developed for partnering and mutual commitments defined. 95. Promotional materials about the WomenWatch initiative should be prepared and disseminated widely. II. HIGHLIGHTS OF THE GENERAL DISCUSSION A. Experience and best practices with electronic communication networking technology and its use as a tool for follow up to the Fourth World Conference on Women 96. During the discussion, it was generally considered that the technological changes created by the advent and advance of computers and the development of electronic communications had had a major impact on individuals and societies and offered a wide range of possibilities for the future. However, women had largely lagged behind, both as users and producers. It was essential for women to get involved and to use computer communication technology to their advantage. While noting the problems of access in many parts of the world, the Internet was considered to be an important potential channel for making women's voices heard and for disseminating and exchanging useful information for advocacy in the follow-up to Beijing and other global conferences. 97. Women should position themselves to use the new communication technology to articulate their interests and promote their causes, both locally and globally and should participate actively in defining communications policy. 98. Warnings were given about the need to be vigilant in ensuring that electronic networking technologies reflected the realities and aspirations of women as well as men. Currently the medium was dominated by men and interactions included, for example, hate messages, pornography and sexual harassment messages. Its pattern of development mirrors that of the traditional media. Norms and ethical guidelines would need to be established to prevent stereotyping and pornography in on-line communications. Women should help to shape the uses of that new form of communications to ensure that was it gender sensitive. 99. While recognizing current difficulties in accessing the Internet through certain tools such as the WWW mainly in the South, its value for educating users in the North could not be underestimated. The experience of One-World On-Line was cited in this regard as a "super site" that linked Commonwealth and other countries and provided guides for students and others on issues such as development, human rights and women's rights. An example of a virtual blackboard created on the WWW on International Women's Day 1995, was also cited. A Canadian audience was invited to define the term "women". This experiment, along with posting a UNIFEM icon on a number of non-traditional sites, had successfully increased awareness in Canada about UNIFEM. 100. Participants discussed many examples of how the new computer networking technologies could be used as a tool for advocacy. The Internet had, for example, been used in former Eastern Europe to petition on behalf of women participating in Parliamentary elections. Moreover, during the Beijing process, the Internet had been used effectively to exchange information and prepare participants to influence the formulation of the Platform for Action by Governments and to shape strategies of NGOs at the Forum. That had been the beginning of a community developed around the Beijing Conference which included Governments, international organizations and NGOs. 101. The reality of women using the Internet as a tool for economic empowerment was discussed. It was agreed that this should be explored by women along with the potential need for corporate partnerships in developing computer networking technology and for marketing purposes. Women could use the Internet to obtain information on prices, markets and trade and tap into resources from the corporate sector, possibly through alliances with the few women occupying power positions in the corporate world. In that connection, the representative of Engender, described a project based in Singapore to construct a resource bank on-line. It was designed to build a cyberspace bridge between the resource-rich and the resource-poor, enabling women from the South to organize themselves as an economic force in the global market. It sought to make market intelligence available to women, especially women engaged in micro-enterprise to sell their products. 102. Participants stressed that the United Nations had a useful role to play in promoting greater understanding and use of computer networks by women and in providing information about the Fourth World Conference on Women and its implementation through electronic means. The Expert Workshop felt that every effort should be made to undertake this important work in close partnership with NGOs and others in civil society. Joint endeavours like that proposed by the Division for the Advancement of Women, UNIFEM and INSTRAW, demonstrated the potential for partnership and efficient use of resources in this area. 103. The WomenWatch project was designed to maintain the visibility and momentum of the Beijing Conference process and to assist with the achievement of the objectives of the Fourth World Conference on Women for women's advancement and empowerment. The project was initially designed as a joint endeavour among three UN institutions dealing exclusively with women and gender issues: that is, the Division for the Advancement of Women, UNIFEM and INSTRAW with a view to expanding it in future to encompass other parts of the United Nations system. Its primary goal was to create access to global information resources on women's issues and stimulate discussion and strategizing toward implementation of the Platform for Action and related recommendations from other global conferences. 104. The notion of WomenWatch as simply a Web site containing information of interest to women was questioned. Participants emphasized that to realize the potential value-added from the WomenWatch initiative, it was necessary to conceive of the project in the fullest possible way as part of a broad communications strategy, to clearly define a set of services which WomenWatch would provide, and to identify activities that the project would stimulate or encompass. Concrete suggestions were made in this regard (see Part I of this report). 105. It was noted that experience in developing gateways to information from various sources suggested that information should be presented with careful co-ordination so as to avoid fragmentation and duplication. Several information providers were identified as important sources including libraries; specialized agencies such as the International Labour Organization and the World Bank; the United Nations Statistical Office (e.g. The World's Women: Trends and Statistics); the United Nations Department of Public Information, and United Nations documentation centres. National women's bureaux, donors, research organizations and civil society were also identified as excellent information sources. 106. Some participants had had positive experiences with the gateway approach to the Internet which allowed users to find valuable information through well-organized, up-to-date sites. Others advocated a more dynamic approach based on collaboration and research into users needs and opportunities for information sharing. Sharing information, however, meant more than putting information on-line. There needed to be a careful attempt not to generate information overload, to select and organize information carefully so as to enable users to find it easily, to access it quickly at least cost, and to provide help to users. 107. Generally, the importance of state-of-the-art navigational tools was stressed as well as the need for assisting academics and others to continue to research and develop improved navigational techniques and tools. While it was recognized that a number of such tools already existed, it was noted that most of them were based on national networks largely in the North. There was therefore need for specific tools on global women's issues encompassing sites available worldwide. In this connection, there was need for greater attention to developing search engines based on keywords, as well as creating appropriate interfaces with e-mail query to facilitate locating women's information resources on the Internet. 108. Based on experience, participants identified the following criteria for judging an electronic networking service: attractive computer-user interface; ease of use; interesting, clear presentation of information and effective balance between content and design; a degree of interaction between users and service managers through regular and innovative feedback mechanisms; cost-effective distribution of information through practices such as mirroring of information off-line and use of creative dissemination/publicity strategies which use traditional non-electronic technologies as appropriate. 109. Information systems should be designed with built-in mechanisms to continuously plan, review and evaluate all aspects of operations. Support for the development of computer- based evaluation tools and techniques for on-line consultation with users was important in developing computer based systems. 110. It was noted that the medium lent itself to advisory processes, and while experience had shown that bringing cooperating partners together physically from time to time was essential, on-line and e-mail consultations had also been used successfully. In this regard, the positive experience of the Network of East-West Women in holding on-line consultations with partners was cited. 111. Participants noted experiences in meeting human and financial resource requirements for developing and maintaining Internet spaces. They underlined the importance of capacity- building to digitize materials and carry out on-line research, in addition to designing spaces and maintaining interactive modes. They noted that sufficient funding and staff resources were needed to ensure that an Internet space was consistently up-to-date, and had built-in help mechanisms and possibilities for e-mail response both through selected listservs and more generally. Priority needed to be attached to linking with related sites, and to partnerships with NGOs. Cooperation between providers of information and projects aimed at increasing connectivity and providing training were considered desirable. 112. Participants also identified adequate networking capacity as a priority. To achieve this, systems needed to be designed so that their technical requirements are provided at satisfactory levels and with acceptable quality. The standards for technical requirements should be set so as to sustain a network at present levels and at forecasted levels of growth. Parameters would include - transmission capacity, network management tools, server power and storage capacity. The United Nations as a whole should develop effective networking capacity combined with off-line means for information retrieval. 113. The importance of ensuring that the concerns of women were being addressed at policy-making levels whenever the issue of telecommunications or information technology policy was being addressed by the United Nations, was also emphasized. B. Improving access, training and links with other communication tools and networks 114. An important subtheme throughout the discussions was that of the urgent need to widen and otherwise improve access to electronic communication networking systems particularly for women in the South. 115. Several participants noted that while the Web was a useful way to organize information for those who had access to it, there was still an important interdependence between electronic networks on the one hand, and more traditional media and informal information dissemination systems, on the other. This was particularly true where access by women was concerned and in those countries that were not yet able to access the Internet easily if at all. For women, links with alternative media were essential, including human rights media. The example of the World Association of Community Radio Broadcasters (AMARC) was described. AMARC was an association of alternative community radios which retrieved information from the Internet and repackaged it for broadcast for local consumption, thus increasing communications services for rural communities in particular. 116. Noting the difficulties of full access by many women's groups to the Internet, participants gave examples of successful use of locally-based networking initiatives as an alternative to global Internet access. These included local networks successfully connected to the Internet through the use of tools such as e-mail query for information retrieval. 117. Access by women to the Internet was also inhibited by a lack of gender sensitivity. It was noted that the openness of the medium encouraged anonymous communication. Moreover, key search words and categories had been largely developed by men and show male bias thus making it more difficult for women to find relevant information. In addition, browsing the Internet was time-consuming and time was a commodity often in short supply for most women. 118. The need for training in the use of the technology was emphasized, as well as access to hard technical training to enable women to solve problems that arose and not leave this to male technicians. Experience in providing training to women was discussed, in particular by participants from ALAI in Ecuador, EcoNews in Kenya and GreenNet in England, as an essential component of any communications strategy aimed at empowering women. 119. In order for women to use computer networking tools, they required at minimum access to a telephone and a computer. Participants from developing countries identified major constraints to access as being affordability of equipment, non-availability of required software and hardware, and inadequate and/or unreliable telecommunications infrastructure. The importance of facilitating distribution of equipment to developing countries through bulk procurement/subsidized distribution programmes was mentioned. Projects for improving access 120. The UNDP representative described the Sustainable Development Networking Project (SDNP) as an example of a project which was helping to increase connectivity in the South and in former Eastern Europe. SDNP is currently operational in 24 countries, and has provided access to close to 7,000 institutions. It was suggested that collaboration between SDNP and WomenWatch in field activities should be explored. SDNP could offer access to its current sites and stakeholders and one or two existing SNDP sites could be selected for a pilot test for WomenWatch networking activities. 121. Other projects for improving access were cited, including PROJECT SCOPE, a North- South partnership which aims to widen access to information and communication technologies by developing telecentres. SCOPE was active in South Africa and had been successful in facilitating improved public access. The telecentres gave priority to women and children and had contributed to improvements in quality of life of people in the user communities. Another example was the Association for Progressive Communication (APC) which specialized in helping NGOs working for social and environmental change to connect to the Internet. It was a consortium of networking groups that exchange e-mail and participate in selected electronic conferences with over 50 partner networks worldwide. The APC network provided navigational tools to help their users access information otherwise difficult to locate on the Internet. C. Principles for NGO and United Nations co-operation in the conceptualization and implementation of the WomenWatch project 122. A strong desire was expressed for close collaboration and partnership between the United Nations and non-governmental organizations in the WomenWatch initiative as well as with Governments. Governance of such an important undertaking should include: fair and appropriate division of labour among partners and NGO involvement and consultation in the process of design, planning and implementation. 123. A useful example of the effectiveness of such partnerships had been revealed in the preparations for and during the Beijing Conference. The APC had worked with the United Nations and the NGO Forum to broaden the participation of NGOs from different parts of the world in the preparations for the Fourth World Conference on Women, and at the Conference itself. Together with the FWCW Secretariat and UNDP, they created an Internet connection between the site of the NGO Forum and the official site of the Conference to cover the events as they take place, making information available to both sites and worldwide. 124. Participants in the workshop suggested that the United Nations should seek advisory input from civil society through a flexible process rather than through a rigid committee structure. The benefits of that approach would include ability to source expert advice on a variety of topics on short notice as required; ability to match advisors to the specific topic rather than nomination of a number of individuals on a standing basis; and avoidance of the burdens which rigid regional representation criteria impose on such committees when structured formally. 125. The Expert Workshop also endorsed the principle of decentralization and suggested that regional working groups be established to take forward the ideas and the agenda for electronic communication for women's empowerment. 126. In discussing what kind of information WomenWatch should disseminate, it was suggested that NGOs needed access to government information on the follow-up to Beijing and the Convention on the Elimination of All Forms of Discrimination against Women timely and user-friendly. In situations where the United Nations could not provide such information, it was suggested that WomenWatch should partner with other sites where non-UN information was posted. In particular, WomenWatch could link to sites being developed by women, and use those links to direct users to information which it would not be possible for the United Nations to post, but which was essential for women in following up the Beijing Conference. 127. There was strong support for the United Nations to work to overcome traditional barriers to communication between Governments - as represented in the United Nations, and the NGO community. It was recognized that the United Nations might face certain constraints in providing information. The three initial institutional partners in the WomenWatch project should nevertheless explore all possibilities to overcome such obstacles in order to make relevant information from various sources available taking into account in particular the needs of women to monitor government commitments made at Beijing. 128. In order to work effectively with NGOs worldwide, WomenWatch should be a system that combined effective use of the Internet, World Wide Web, Gopher, e-mail, faxnet, CD Roms, diskettes, electronic mailing lists and mirror sites. It should also be developed taking into account that electronic communication would not replace other means of communication, but could be used as a new, faster way of supporting pre-existing communication channels, such as radio. 129. Reference was made to other United Nations electronic information initiatives. It was suggested that WomenWatch and those other initiatives should be linked with a view to ensure cost-effective development of sites, close interaction with NGOs, and to maximize the comparative advantage of each as part of the overall efforts of the United Nations to provide information on-line. ANNEX I LIST OF PARTICIPANTS Co-sponsors DAW/DPCSD UNIFEM INSTRAW Two UN Plaza 304 E 45th Street (Liaison Office) DC2, 12th Floor 6th Floor One UN Plaza New York, N.Y. 10017 New York, N.Y. 10017 DC1-1106 Fax: (212) 963-3463 Fax: (212) 906-6705 New York, N.Y. 10017 e-mail: daw@un.org e-mail: unifem@undp.org Fax: (212) 963-2978 WWW location: http://www.un.org/dpcsd/daw Angela E.V. KING Noeleen HEYZER Martha DUE¥AS-LOZA Director Director Acting Director e-mail: king@un.org e-mail:noeleen.heyzer@undp.org Fax:1-809-685-2117 Kristen TIMOTHY Maxine OLSEN Borjana SCHIEBER Deputy Director Deputy Director Social Affairs Officer e-mail: timothy@un.org e-mail: maxine.olsen@undp.org e-mail:schieber@un.org Oliva ACOSTA Achola PALA OKEYO Julia TAVARES-BUCHER Information Officer External Relations Associate Social Affairs Officer e-mail: acostao@un.org e-mail: achola.okeyo@undp.org Fax: 1-809-6852117 Janet BEILSTEIN Melanie ROTH Associate Social Information Officer Affairs Officer e-mail: melanie.roth@undp.org e-mail: beilstein@un.org Elena FARINA Anru LEE Administrative Intern Assistant e-mail: farina@un.org Christine HUTCHINSON Secretary e-mail: hutchinsonC@un.org Alicia GUMAPAC Reference Centre e-mail: gumapac@un.org Experts: Rawan ABU-YAUSES Director, NGO Department Ministry of Planning and International Cooperation Palestine Authority Jerusalem, Israel Tel: (97-22) 5747-045 Fax: (97-22) 28 00 89 e-mail: alia.el-yassin@papp.undp.org Karen BANKS Project Coordinator, GreenNet 393 - 395 City Road London EC1V 1NE, England Tel: (44-171) 713-1941 Fax: (44-171) 837-5551 e-mail: karenb@gn.apc.org Rhona BAUTISTA Isis International Manila Women's Information and Communication Service P.O. Box 1837, Quezon City Main Quezon City 1100, Philippines Tel: (632) 96 72 97 / 411 1526 Fax: (632) 924-1065 e-mail: isis@Phil.gn.apc.org Sally BURCH President, Agencia Latinoamericana de Informacion (ALAI) 12 de Octubre 622 y Patria, Edificio Bossano Of. 503 Casilla 17-12-877 Quito, Ecuador Tel: (593-2) 528-716 Fax: (593-2) 505-073 e-mail: sally@alai.ecx.apc.org Edie FARWELL Liaison Director, Association for Progressive Communications (APC) North American Regional Office P.O. Box 29904 San Francisco, CA 94129-0904, USA Tel: (415) 561-6100 ext. 120 Fax: (415) 561-6101 e-mail: efarwell @igc.apc.org Cheris KRAMARAE Director, Women's Studies 911 S. 6th Street University of Illinois at Urbana-Champaign Champaign, Illinois 61820, USA Tel: (217) 333-2990 Fax: (217) 333-0151 e-mail: cheris@uiuc.edu Sarah MACHARIA Programme Officer, African Women's Development and Communication Network (FemNet) P.O. Box 54562 Nairobi, Kenya Tel: (254-2) 741-320 Fax number: (254-2) 742 927 e-mail: femnet@elci.gn.apc.org and/or femnet@elci.sasa.unon.org Gillian MARCELLE Consultant, Technology for Development 38 Clanricarde Gardens (Flat #1) Notting Hill Gate London W24JW, England Tel. & Fax: (44-171) 229-1307 e-mail: gmarcelle@dial.pipex.com Alice MASTRANGELO Programme Associate for Science, Technology and Environment International Women's Tribune Centre (IWTC) 777 United Nations Plaza New York, NY 10017, USA Tel: (1-212) 687-8633 Fax: (1-212) 661-2704 e-mail: alicemg@pipeline.com Barbara Ann O'LEARY Director, Virtual Sisterhood 31 Home Street Matuche, New Jersey 08840, USA Tel: (1-908) 548-3422 Fax: (1-908) 548-0131 e-mail: vsister@igc.apc.org Maria Victoria POLANCO World Association of Internet and Radio Broadcasters (AMARC) Bogota, Colombia e-mail: mavipo@mafalda.univalle.edu.co Regina SHAKAKATA Vice Chairperson, ZARD, ZamNet UNZA Medical Library Box 50110 Lusaka, Zambia Tel: (260-1) 250 801 Fax: (260-1) 253 952 / 250 753 e-mail: medlib@unza.zm Erika SMITH Coordinator, Women's Networking Support Program, LaNeta Alberto Zamora # 126 Colonia del Carmen, Coyoacan Mexico City, Mexico Tel: (525) 554-1980 e-mail: erika@laneta.apc.prg Anuradha VITTACHI Co-Director and Editor One World On-Line Hedgerley Wood, Red Lane Chinnor, Oxford, OX9 4BW London, England Tel: (44-171) 494-481 629 Fax: (44-171) 494-481 751 e-mail: anuradha@oneworld.org Victoria VRANA Director Network of East-West Women 1601 Connecticut Ave., NW - Suite 701 Washington, D.C. 20009, USA Tel: (1-202) 265-3585 Fax: (1-202) 265-3508 e-mail: newwdoc@igc.apc.org Mercy WAMBUI Coordinator, Electronic Networking Programme EcoNews Africa P.O. Box 76406 Nairobi, Kenya Tel: (254-2) 605 127 Fax: (254-2) 604 682 e-mail: econews@FORM-NET.COM Vivienne WEE Programme Director Centre for Environment, Gender and Development (ENGENDER) 14c Trengganu Street Singapore 058468 Tel: (65) 227-1439 Fax: (65) 227-7897 e-mail: engender@pacific.net.sg Patty WHALEY Director, Information Technology Amnesty International Secretariat 1 Easton Street London WC1 8DJ, England Tel: (44-171) 413-5500 / 956-1157 e-mail: pwhaley@amnesty.gn.apc.org Consultant Stela Maris NEGRO LUCERO Consultant e-mail: sty@undp.org United Nations Departments and Bodies Department for Economic and Social Information and Policy Analysis Erlinda GO Statistical Division e-mail: go@un.org Robert MAYO Statistical Division e-mail: mayo@un.org Susan PASQUARIELLA Population Division New York, U.S.A. e-mail: susan@undp.org Department for Policy Coordination and Sustainable Development Luciana MARULLI-KOENIG Information Support Unit e-mail: marulli@un.org Patrick SPEARING Information Support Unit e-mail: spearing@un.org Department of Public Information Mahbub AHMAD Electronic Communications Unit e-mail: ahmad@un.org Non-Governmental Liaison Service Barbara ADAMS e-mail: ngls@undp.org United Nations Development Programme (UNDP) Raul ZAMBRANO Sustainable Development Network Programme e-mail: raul.zambrano@undp.org Non-Governmental Organizations Centre for Women's Global Leadership (CWGL) New Brunswick, New Jersey, US Neida JIMENEZ e-mail: cwgleigc.apc.org FemPress Santiago, Chile Adriana SANTA CRUZ e-mail: asc@igc.apc.org Flora Tristan Lima, Peru Sofia MACHER e-mail: sofia@flora.org.pe Astrid BANT HAVER e-mail: astrid@flora.org.pe InterAction Washington, D.C., USA Andrea CALISE e-mail: acalise@interaction.org Suzanne KINDERVATTER e-mail: skindervatter@interaction.org International Women's Tribune Center New York, USA Lourdes VAZQUEZ e-mail: wsource@igc.apc.org Anne WALKER e-mail: iwtc@igc.apc.org Women's Environment and Development Organization New York, USA Susan DAVIS e-mail: wedo@igc.apc.org Anita NAYAR e-mail: wedo@igc.apc.org Other Observers Black and White Communications/Canadian Committee for UNIFEM Canada Kathryn WHITE e-mail: kwhite@ccs.carleton.ca Earth Times Foundation New York, USA SOON-YOUNG YOON e-mail: syyoon@aol.com Ford Foundation New York, USA Rebecca NICHOLS e-mail: r.nichols@fordfound.org GLUK Network, APC Kiev, Ukraine Anna SYOMINA e-mail: anna@gluk.apc.org Information Habitat: Where Information Lives New York, USA Robert POLLARD e-mail: rpollard@igc.gpc.org OneWorld Online Chinwar Oxfordshire, UK Peter ARMSTRONG e-mail: peter@oneworld.org Project SCOPE Inc Boston, MA, USA Carolyn MANJOURIDES e-mail: xur@tiac.net The African-American Institute New York, USA Jane MARTIN e-mail: jmartin@nywork2.undp.org .