New ID Cards for Empire Plan Members

Empire Blue Cross Blue Shield issued new ID cards to give plan members a better experience at the drugstore.   The new ID card will reflect new, Anthem-owned BIN and PCN numbers (used for processing prescription drug claims) and toll-free numbers for Pharmacy Member Services. These changes will help direct members and pharmacists to the right support, when they have questions about drug benefits.  Members are advised to discard of their old cards and start using the new cards after they receive it.