Business Analysis Section

About us

In the Business Analysis Section, information technology professionals, such as software developers, infrastructure architects and quality assurance specialists, work in teams to deliver solutions, as mandated by Member States and under the direction of the respective business owners.

Our work

The Business Analysis Section is primarily responsible for the design and implementation of several major information and communications technology projects and initiatives serving the Department for General Assembly and Conference Management and its clients such as e-deleGATE and the Journal of the United Nations.

Pursuant  to the information and communications technology strategy and the subsequent direction by the Secretary-General regarding the decentralization of management, information and communications technology functions for the Department are being jointly delivered with the Office of Information and Communications Technology. In particular, the Department performs several roles in business analysis, project management, solution architecture, development and quality assurance for global and local projects providing specific functionalities for the Department.

The Section works with business owners in the Department to envisage, conceptualize, implement and support the digital transformation of conference management services. Major projects are governed by project boards following the Prince2 project management framework. The development approach uses agile methodologies.