Institutions and integrated and inclusive approaches

UN Photo/JC McIlwaine

The SDGs provide an integrated and multidisciplinary policy framework whose implementation requires whole-of-government and whole-of-society approaches. This entails a paradigm shift in governance to enable integrated and inclusive approaches for decision-making and service delivery where governments work across policy sectors and in cooperation and partnership with different parts of society. Institutions and leaders at all levels of government and public administrations need to focus on people, innovation, partnerships and data to enable a shift from traditional policy and delivery tools to ones that are more conducive to experimentation and citizens feedback. To deliver on the SDGs, most countries will need to establish new, multi-sectoral coordination structures across different ministries, departments, agencies and centers of government to cover a wider range of topics and balance between sometime competing goals. They will also need institutions and public servants to develop new competencies and skills to engage with multiple stakeholders and innovate existing processes to support more integrated, participatory decision-making and service delivery.

WHAT we offer


UN DESA promotes institutional development and public service delivery systems that can support the implementation of the SDGs. SDG 16 provides the overarching framework for this work, which aims to foster national institutions, processes and leadership that support integrated, inclusive and innovative approaches for the implementation of the 2030 Agenda.

The Department  produces and provides access to a wealth of resources – from good practices to practical toolkits, e-learning, training courses and other tools – that can assist countries in developing capacities for transformational leadership, access to information, transparency, accountability, anti-corruption, and participation. These are intended to enable public administrations and public servants to manage integrated, inclusive and innovative approaches, including through whole-of-government approaches, accountability and transparency initiatives, multi-stakeholder engagementand e-government.

UN DESA also supports institutional arrangements for policy coherence, innovation for public service delivery and digital government, building on the 11 principles of effective governance for sustainable development formulated by the UN Committee of Experts on Public Administration (CEPA) and endorsed by the UN Economic and Social Council.

HOW – Delivery Modalities and Resources


UN DESA leverages its knowledge resources and products to support governments, UN resident coordinators and UN country teams to strengthen national institutions and public service delivery for the SDGs through various modalities. These include knowledge sharing platforms, technical advisory services and online and in-person capacity development training on a broad range of governance and public administration issues, which include: transformational leadership and public servants’ capacities for the SDGs; institutional transparency and accountability; whole-of-government approaches and institutional arrangements for policy coherence, inclusive governance and public participation; innovation in public service delivery; and e-government.

Transformational Leadership and Public Servants’ Capacities to Implement the SDGs

  • Competency Framework for Public Servants and Transformational Leadership [Upcoming] to build and align the capacity of systems, organizations and individuals with the 2030 Agenda.
  • Global Network of Schools of Public Administration
  • Transformational Leadership online course [Upcoming]
  • Public Servants’ Mindsets to Implement the 2030 Agenda for Sustainable Development, training course [Upcoming]

Transparency and Accountability

Whole of government

Innovation and e-government