Capacity Development Tools

This course intends to provide a comprehensive understanding of the E-Government Survey by elaborating on the key elements included in the Survey such as the E-Government Development Index and its three components: the Online Service Index, the Telecommunication Infrastructure Index, and the Human Capital Index.

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The course on Open Government Data (OGD) for Citizen Engagement focuses on how to open government data and how this can be useful for citizen engagement. The course provides an easy-to-use reference guide that introduces policy guidelines and best practice recommendations developed by the international community.

This course explains the relationship between the main concepts that underpin initiatives to involve citizens – voice, accountability, transparency, trust – and those used in anti-corruption – corruption, prevention.

This publication gives 1) overview of UNPSD, who is eligible and how to apply, and highlights key aspects of the selection process; 2) description and brief analysis of the successful practices from UNPSA winners from 2003 to 2011; 3) presents key findings on the positive impact that the UNPSA has on further promoting and sustaining innovation in government among its winners, as well as lessons learned on what makes innovation successful.

This guide provides practical tools and ideas on planning and implementing citizen engagement practices.

This training material aims to support the development of capacities in the directive, executive and professional levels involved in Human Resources and Capacity fields in the public sector. Its ultimate goal is to provide tools to the organizations and staff in the public administration systems and institutions to achieve their goals within a framework of efficiency and integrity.

The United Nations E-Government Development Database (UNeGovDD) is a benchmarking tool that provides a comparative assessment for monitoring progress of a country’s E-Government Development from 2003 to 2010. As such it provides an interactive snapshot picture of a country’s E-Government Development in the world.

Este curso tiene como objetivo analizar, comprender, aplicar e interpretar la gestión presupuestaria basada en resultados empleando indicadores de desempeño; identificar aspectos evaluables de su labor y diseñar, calcular e interpretar indicadores de desempeño; analizar y aplicar los resultados de la evaluación del desempeño en la toma de decisiones presupuestarias; actuar como agente multiplicador en su ámbito laboral retroalimentando y replicando criterios objetivos y coherentes de evaluación del desempeño.

METER is an online, interactive tool to assist governments and decision makers at any level throughout the world in developing, monitoring, refining and improving the context within which information and communication technologies are used to transform government; in a sense in creating the context for e-Government