Cost Benefit analysis
Cost benefit analysis tool for identifying institutional capacity building priorities in LDCs: an application to Uganda
Knowledge Management in Government Organization
This online training course is designed as a brief introduction to knowledge management (KM) and a guide to the implementation of KM projects in government organizations.
La Calidad en las Organizaciones Públicas (Spanish)
La búsqueda de la calidad se fundamenta en un cambio de actitud que tiene que darse en toda la organización y que va desde el empleado del nivel más elemental hasta el empleado del máximo nivel jerárquico; todos deben comprender que lo que hacen se debe a la calidad. Este curso se convierte en un primer paso para iniciar las actitudes necesarias para implementar procesos de cambio organizacional, partiendo de un proceso de concientización profunda sobre lo que significa la calidad total, el compromiso que de ellos se espera y del apoyo sustantivo de toda la organización para el éxito de este tipo de procesos.
The United Nations Public Administration Network (UNPAN) Online Training
The UNPAN Online Training Centre delivers courses on various topics in public administration. The main objective of the UNPAN Training Centre is to increase the opportunities for government officials from all over the world to access training materials on e-government. They are provided free of charge.
Decentralized Governance – Managing equilibrium between centralized and decentralized systems
This online training course contributes to the knowledge and practices of local governance leaders and policy makers especially as they relate to managing equilibrium between centralized and decentralized systems; Responsiveness to people needs through participatory service delivery; Civic engagement, inclusiveness, partnerships and resource mobilization for poverty reduction and local level development; Building cohesive local level communities for a secure and peaceful environment; Developing institutional, structural arrangements, management systems and tools that work.
Human Resource Managers Capacity Development
This course aims to enhance the capacity of Human Resources Managers in the Public Service in Africa and to contribute to the improvement of analysis and formulation of effective human resource development policies and strategies as part of public service transformation in African countries.