Empire Blue Cross Directory


Empire Blue Cross Directory

Claims Address

Empire Blue Cross Blue Shield
PPO Member Services
P.O. Box 1407
Church Street Station
New York, NY 10008-1407

Member Services (benefit/claim questions)
(855) 519-9537
Medical Management Program
(pre-certification for hospital admissions, elective surgery, home care, skilled nursing facilities, second opinion referrals)
(800) 982-8089
Behavioral Health Care Management Program (prior approval of mental health/substance abuse care)
(800) 626-3643
Empire Pharmacy Management Program/Express Scripts(prescription card programme and pharmacy network and maintenance drug mail order drug information)

(800) 839-8442

P.O. Box 961066
Fort Worth, TX 76161-0066

Blue View Vision Customer Service
(866) 723-0515