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INSTRUCTIONS & CONDITIONS OF CONTRACT

A) SHIPPING INSTRUCTIONS

B) GENERAL CONDITIONS OF CONTRACT FOR PROCUREMENT OF GOODS

C) GENERAL CONDITIONS OF SERVICE CONTRACTS

 

 

A) SHIPPING INSTRUCTIONS

Please click the following links for Shipping Instructions of  each field of UNRWA Operations. Available in (HTML, PDF, Word) formats.

 

B) GENERAL CONDITIONS OF CONTRACT FOR PROCUREMENT OF GOODS

The conditions of contract are available in PDF or MS WORD Format (PDF, WORD) and can therefore be down-loaded or printed out.

The supplier agrees to the following conditions: 

1.  EFFECTIVE DATE OF CONTRACT

Unless the contract has been concluded by the earlier acceptance of an offer, it shall come into effect at the time and on the date the Acknowledgment Copy of the UNRWA Purchase Order is mailed to UNRWA or is delivered by hand to an accredited UNRWA official. 

2.  SHIPMENT AND DELIVERY

(a)       All goods shall be delivered or shipped, as the case may be, at the Supplier's risk, unless; otherwise provided in the contract, to the place or places and within the time limits specified in the contract. 

(b)       The Supplier undertakes to take all reasonable steps to provide UNRWA with an original Bill of Lading before the actual arrival of the goods at place of destination, and in the event that UNRWA takes delivery of the goods before arrival of the Bill of Lading, the Supplier agrees to hold UNRWA harmless from all claim that may be made upon UNRWA under said Bill of Lading. 

3.  PACKING

The Supplier warrants that the goods are contained or packaged in a manner adequate to protect the goods while in transit. The Supplier shall be responsible for any damage or loss which can be shown to have resulted from faulty or inadequate packing. 

4.  INSPECTION

The duly accredited representatives of UNRWA shall have the right to inspect the goods during manufacture, at the Supplier's premises in the ports or places of shipment or arrival and in UNRWA installations.  The Supplier shall provide all facilities for such inspection.  UNRWA may issue a written waiver of inspection at its discretion.  Any inspection carried out by the  representatives of UNRWA or any waiver thereof shall not prejudice the implementation of other relevant provisions of this contract concerning obligations subscribed by the Supplier.

5.  REJECTION

(a)       In the case of goods purchased on the basis of specifications or samples or both, UNRWA shall have the right to reject the goods or any part thereof if they do not conform in the opinion of UNRWA to the specifications or samples.

(b)       UNRWA shall have the right to reject the goods in the event that the packing is not in accordance with the terms of the contract. 

(c)       When the goods or any part thereof have been rejected, UNRWA shall have the right, without prejudice to the provisions of Article 8, to demand from the Supplier the immediate delivery of acceptable goods in replacement thereof in accordance with the contract or to purchase other similar goods elsewhere and to claim from the Supplier the amount of loss or damages sustained by reason of the default. 

(d)       Goods or any part thereof in UNRWA's possession which have been rejected by UNRWA must be removed at the Supplier's expense within such period as UNRWA may specify in its notice of rejection.  

After such notice has been dispatched to the Supplier, the goods or any part thereof will be held at the latter's risk and expense including, if necessary, the cost of their transfer to and storage at a commercial or bonded warehouse, and no liability shall attach to UNRWA for any loss or damage thereto.  The payment of any customs duties which may be required on rejected goods that were imported duty free shall be the Supplier's responsibility.  Should the Supplier fail to remove the goods as required by the notice of rejection, UNRWA may dispose of them, without any liability to the Supplier whatsoever, in such manner as it deems fit. 

6.  PAYMENT

Payment shall be as indicated in the contract. 

7.  DISCOUNT

Time in connection with any cash discounts offered will be computed from the date of receipt by UNRWA's Procurement and Logistics Division of full documentation as specified by the Purchase Order.
 

8.  DEFAULT

In case the Supplier fails to comply with any term of the contract, including but not limited to failure or refusal to make deliveries within the limit specified, he shall be liable for all damages sustained by UNRWA, and UNRWA may procure the goods from other sources and hold the Supplier responsible for any excess cost occasioned thereby.  UNRWA may collect  damages from the Supplier in lieu of purchasing the goods from other sources.  UNRWA may by written notice terminate the right of the Supplier to proceed with deliveries or such part or parts thereof as to which there has been default, or if any delivery is late, UNRWA may cancel such delivery or the entire contract. 

9.  WAIVER      

No waiver of any breach of the contract shall be held to be a waiver of any other or subsequent breach.  All remedies afforded in the contract shall be taken and construed as cumulative, i.e., in addition to every other remedy provided herein or by law. 

10.  CANCELLATION

(a)       UNRWA shall have the right to cancel the contract or any of the provisions thereof at any time in accordance with the provisions of Article 16. In this event the Supplier may charge UNRWA reasonable costs of expenses incurred by him to the time of such cancellation which will only be paid upon production by the Supplier of supporting documents to the satisfaction of UNRWA. 

(b)       Should shipment or delivery to UNRWA be prevented by prohibition of export or import, blockade, war, armed conflict, civil disturbance, industrial disturbance or other similar cause beyond the control of either party, the contract or the then unfulfilled part thereof may be cancelled at the discretion of UNRWA. 

11.  BANK GUARANTEE

When specifically requested by UNRWA in the special conditions of the contract, a bank guarantee in a form and from a bank acceptable to UNRWA and for an amount to be prescribed by UNRWA shall be obtained by the Supplier at his expense and deposited with UNRWA before signature of the contract.  In the event of any loss, damage and/or extra costs incurred by UNRWA by reason of the Supplier's negligence or failure to carry out the terms and conditions of the contract or of any part thereof, that part of any such loss, damage and/or extra costs which is represented by the full or by any lesser amount of such guarantee shall be immediately and initially reimbursable to UNRWA from such guarantee without prejudice to its right to hold the Supplier liable for the full amount of such loss, damage and/or extra cost. The guarantee shall be valid for a period of not less than 30 days after the date of arrival at destination of the last specified delivery. 

12.  ADVERTISING

The Supplier shall not advertise or otherwise make public the fact that he is a Supplier to UNRWA without its specific approval.  Nor shall he in any manner whatsoever use the name, emblem, or official seal of the United Nations Relief and Works Agency or any abbreviation thereof in connection with his business or otherwise.  Non‑observance of these conditions shall entitle UNRWA to cancel the contract or any part thereof and to hold the Supplier liable for any damages which UNRWA has sustained as a result thereof. 

13.  ASSIGNMENT AND INSOLVENCY

(a)       The Supplier shall not, except after obtaining the written consent of UNRWA, assign, transfer, pledge or make other disposition of this contract, or any part thereof, or any of the Supplier's rights or obligations under this contract. 

(b)       Should the Supplier become insolvent or should control of the Supplier change by virtue of insolvency, UNRWA may without prejudice to any other rights or remedies, terminate this contract by giving the Supplier written notice of termination. 

14.  AMENDMENTS

No changes in or modifications to this contract shall be valid unless confirmed in writing or by cable by both parties. 

15.  NOTICE

(a)       Service of any notice shall be deemed to be good if sent by registered mail or by cable, or by hand against authorized signature of receipt, to the address of the parties as set out in the heading of the Purchase Order. 

(b)       In the application of the general and special conditions of the contract and especially the provisions of Articles 5, 8, 9, 10, 12 and 13, it is expressly agreed that UNRWA shall have the right to enforce the provisions of said conditions without the necessity of resorting to service of summons, mise en demeure or notarial notice, and without any legal formalities or court proceedings of any kind whatsoever; it being further agreed that the notice provided for in (a) above is adequate and sufficient notwithstanding any provisions of municipal law to the contrary. 

16.  DISPUTES / ARBITRATION

Any dispute arising out of the interpretation or application of the terms of the contract shall, unless settled by direct negotiations, be referred to an arbitrator who shall be appointed jointly by the parties.  Should the parties not agree within 30 days as to the choice of the arbitrator, the appointment will be made by the President of the Court of Arbitration of the International Chamber of Commerce.  The decision of the arbitrator shall be final, binding and immediately enforceable upon the parties. 

17.  PRIVILEGES AND IMMUNITIES

Nothing contained in this contract, including submission of UNRWA to an award of an arbitrator, shall be deemed a waiver, express or implied, by UNRWA of its jurisdictional immunity from judicial process or execution wheresoever derived.

18.  OFFICIALS NOT TO BENEFIT

The Supplier warrants that no official of UNRWA has received or will be offered by the Supplier any direct or indirect benefit arising from this contract or the award thereof. The Supplier agrees that breach of this provision is a breach of an essential term of this contract. 

19.  SUPPLIER’S REPRESENTATION AND WARRANTY

The Supplier represents and warrants that neither it nor any of its suppliers is engaged in any transactions with, and/or the provision of resources and support to, individuals and organizations associated with, receiving any type of training for, or engaged in, any act or offence described in Article 2, Sections 1,3,4 and 5 of the International Convention for the Suppression of the Financing of Terrorism, adopted by the General Assembly of the United Nations in Resolution 54/109 of 9 December 1999. Any breach of this representation and warranty shall entitle UNRWA to terminate this contract immediately upon notice to the Supplier at no cost to UNRWA.

 

C) GENERAL CONDITIONS OF SERVICE CONTRACTS

The conditions of service contracts are available in PDF or MS WORD Format (PDF, WORD) and can therefore be down-loaded or printed out.

The Contractor agrees to the following

1.  EFFECTIVE DATE OF CONTRACT

This contract shall come into effect at the time and on the date the contract is signed by the Parties hereto.

 2.  LIMITATION OF LIABILITY

(a)       The contractor shall hold the Agency harmless from whatever action instituted against the Agency by any third party in connection with any matter arising from this contract. 

(b)       No person engaged in or performing work and/or duties under or in connection with this contract, shall for that reason be considered an employee or servant of UNRWA. 

3.  DELIVERY OR COMPLETION

(a)       All goods subject to this contract shall be delivered or shipped, as the case may be, at the contractor's risk, to the place or places and within the time limits specified in the contract, and where appropriate, unless otherwise stated in the contract, containers and packages shall be new, sound and of adequate strength and shall become the property of UNRWA. 

(b)       All services performed under this contract shall be completed in accordance with the terms set out in the contract. 

4.  INSPECTION

Accredited UNRWA representatives or nominees shall have the right to inspect at any time the services being performed and/or the goods being processed, serviced, or repaired at contractor's stores or warehouses, or elsewhere, including UNRWA installations in connection with this contract and the contractor shall give all facilities for such inspection. 

5.  REJECTION

UNRWA shall have the right to reject without payment all services rendered under this contract which are not of acceptable professional standard. 

6.  PAYMENT

Payment shall be made within 15 days of satisfactory completion of contract, or of receipt of invoice in duplicate, whichever is later, unless otherwise specified overleaf. 

7.  DEFAULT

In the event the contractor shall fail to comply with any of the terms of the contract, or to provide the services specified in the contract at the required time, UNRWA shall have the right in accordance with the provisions of Article 13, to terminate or cancel the contract partially or in its entirely, and to obtain the services or any part thereof elsewhere.  The contractor shall be liable by reason of default for any loss or damage sustained and additional costs incurred by UNRWA. 

8.  WAIVER

No waiver of any breach of the contract shall be held to be a waiver of any other breach.  All remedies afforded in the contract shall be taken and construed as cumulative, i.e. in addition to every other remedy provided by law. 

9.  CANCELLATION

(a)       UNRWA shall have the right to cancel the contract or any of the provisions thereof at any time in accordance with the provisions of Article 13.  The contractor may then charge UNRWA the reasonable cost of all necessary expenses incurred by him in fulfilment of this contract to the time of such cancellation which will be paid only upon production by the contractor of supporting documents to the satisfaction of UNRWA, provided they cannot be recovered otherwise. 

(b)       Should completion of the contract be prevented by prohibition of export or import, blockade, war armed conflict or civil disturbance, the contract may be cancelled in whole or in part at the sole discretion of UNRWA, and no liability whatsoever shall attach to UNRWA as a result thereof. 

10.  BANK GUARANTEE

If specifically so requested by UNRWA prior to the signature of this contract, the Contractor shall provide a banker's guarantee on a bank acceptable to UNRWA in the form, amount and manner prescribed by UNRWA.

11.  DISPUTES

Any dispute arising out of the interpretation or application of the terms of the contract shall, unless settled by direct negotiations, be referred to an Arbitrator who shall be appointed jointly by the parties.  Should the parties not agree within 30 days after request for arbitration by either party as to the choice of the Arbitrator.  The appointment shall be made by the President of the Court of Arbitration of the International Chamber of Commerce upon request by either  party.  The decision of the Arbitrator shall be final and binding upon the parties.  It is understood, however, that the provisions of this Article and the submission of UNRWA to an award of an Arbitrator do not constitute a waiver by UNRWA of its immunity from any form of legal process. 

12.  AMENDMENT

No amendment to the contract shall be valid unless confirmed in writing by both parties. 

13.  NOTICE AND OTHER FORMALITIES 

(a)       Service of any Notice referred to in the contract or arising there from shall be deemed to be valid if sent by registered mail, or by cable, or by hand against authorized signature on receipt, to the address of the party concerned as set forth in this contract.

(b)       In the application of these general conditions, and especially the provisions of Articles 7, 9, 10, and 11, it is expressly agreed that UNRWA shall have the right to enforce these conditions without the necessity of resorting to service of summons, mise en demeure, notarial notice, and without any legal formalities or court proceedings of any kind whatsoever; it being further agreed that the Notice provided for in (a) above is adequate and sufficient notwithstanding nay provisions of municipal law to the contrary.

14.  INFORMATION

The Contractor shall not make known in any way to third parties the fact that he is a contractor to UNRWA, nor shall he disclose any information obtained from UNRWA in connection with this contract, except with the specific approval of UNRWA. 

15.  OFFICIALS NOT TO BENEFIT

The Contractor warrants that no official of the UNRWA has received or will be offered by the Contractor any direct or indirect benefit arising from this contract or the award thereof. The Contractor agrees that breach of this provision is a breach of an essential term of this contract.

 16.  CONTRACTOR'S REPRESENTATION & WARRANTY

The Contractor represents and warrants that neither it nor any of its suppliers is engaged in any transactions with, and/or the provision of resources and support to, individuals and organizations associated with, receiving any type of training for, or engaged in, any act or offence described in Article 2, Sections 1,3,4 and 5 of the International Convention for the Suppression of the Financing of Terrorism, adopted by the General Assembly of the United Nations in Resolution 54/109 of 9 December 1999. Any breach of this representation and warranty shall entitle UNRWA to terminate this contract immediately upon notice to the Contractor at no cost to UNRWA.

 
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