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Statement by Ms. Karen
Koning AbuZayd, Commissioner-General of UNRWA, to the Special
Political and Decolonization Committee
New York, 7 November 2007
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Mr. Chairman, distinguished delegates:
This is the third occasion on which I have had the
honor as Commissioner-General to present to you UNRWA’s annual report.
As the published report covers the calendar year 2006, in addition to
referring to some of its main highlights, I shall use this opportunity
to update you on the most important developments affecting the Agency
over the past 10 months. I shall also offer a perspective on the
operational context of our work.
Seven years after the outbreak of the second
intifada, the demands crowding in on the Agency from all sides come
against a backdrop of seemingly endemic crises in the occupied
Palestinian territory. As well, in Lebanon, this summer's armed
conflict in Nahr el-Bared camp left over thirty-thousand Palestine
refugees fleeing for their lives. For some of them, it was the third
time they had become homeless.
This is a moment when the upcoming Annapolis peace
meeting, expected to be hosted by the United States Government in the
coming weeks, holds out the prospect of re-launching the peace process.
The Palestinian people, not least the refugees, and those of us who work
among them, hope the meeting will lead to a serious process of
negotiations culminating in due course in an independent, viable and
territorially contiguous Palestinian state.
Distinguished delegates,
The fifteen of May 2008 will mark the 60th
anniversary of the establishment of the State of Israel by the United
Nations. This date also commemorates the 60th anniversary of
the Palestinian naqba, when approximately 750,000 inhabitants of
British Mandate Palestine fled, or were forcefully expelled, to
neighboring territories. We are gratified to note a growing recognition
among the international community that a durable peace settlement in the
Middle East cannot be obtained without addressing the refugee question
in all its dimensions. I should add that, having just marked the 40th
anniversary of the occupation of the West Bank and Gaza Strip, it
is time that this issue, with its wide regional repercussions, is also
resolved.
When agreement is eventually reached on a just
solution to the plight of the refugees whom UNRWA assists (today
numbering 4.5 million), the Agency will be ready to begin a transition
to a new phase. Until that happens, the support of the international
community is needed, to ensure that the refugees continue to benefit
from the same level of public services as their neighbors where they
reside, and that they can profit from the same opportunities for
self-advancement. Our duty is to make certain, in the
meantime, that the refugees are able to stand on their own feet in
dignity and to enjoy their full rights and freedoms as human beings.
Mr. Chairman,
General Assembly Resolution 302 (IV) which
established UNRWA in December 1949, called on the Agency to carry out a
relief and works programme for Palestine refugees, in cooperation with
local governments. At that time no one anticipated that 58 years
later, we would still be providing essential services and support to the
refugees and their descendants. Over these years, the nature of UNRWA’s
role has evolved in response to changing needs.
Given the levels of poverty and unemployment that
persist in some fields, humanitarian relief remains an essential feature
of our work. In times of emergency, such as those in the occupied
Palestinian territory and in northern Lebanon today, also demand a
commensurate response for those made homeless or otherwise affected by
armed conflict. Relief for the vulnerable is but one component of
UNRWA’s work, at the core of which is providing the requirements for
human development in our five fields of operation: Jordan, Lebanon, the
Syrian Arab Republic, the West Bank and the Gaza Strip. UNRWA’s
education, vocational training, health, camp improvement and
micro-finance programmes constitute the building blocks for human
development and promoting self-reliance for Palestine refugees.
Allow me to provide a brief overview of these
programmes, highlighting particular areas of current concern.
The education programme absorbs almost half of our
regular budget, the General Fund. Under this programme, some 500,000
children go through primary and preparatory cycles in UNRWA-run schools
before continuing on to secondary and tertiary education, mainly in
local government institutions. UNRWA graduates have distinguished
themselves in many walks of life--in commerce, the professions and
government service, throughout the Middle East and further afield. Most
of our own staff of 28,000 are themselves graduates of our educational
system.
It is a matter of concern that years of
under-investment in our schools and teachers, combined with the negative
consequences of poor economic prospects and violent conflict, are
beginning to take a serious toll on our achievements in education. In
Jordan, although exam results in UNRWA schools exceed those in other
schools, refugees are increasingly turning to government schools, where
opportunities for learning English and computer skills surpass what
UNRWA can provide. 93 percent of our facilities are
double-shifted, compared with only seven percent of government schools.
At a time when the Jordanian educational system is absorbing large
numbers of Iraqi refugee children, there is an urgent need to invest in
improvements in UNRWA’s schools in Jordan.
Another illustration of the challenge facing UNRWA’s
education programme is found in Gaza. An independent study this
past summer revealed a high failure rate for pupils in the core subjects
of Arabic and mathematics. In response, we have hired an additional
1,500 remedial teachers, retrained teachers and launched a "Schools of
Excellence" programme to encourage higher standards. As a footnote, you
may be interested to know that this summer we staged a highly successful
"summer games" programme that kept almost 200,000 children occupied for
the full two month school holiday, giving them a temporary break from
the tensions and violence that surrounds them each day.
In the area of health, our doctors and primary health
facilities suffer from similar overcrowding and outdated equipment as
their counterparts in education. Moreover, a lack of funding has
prevented us from being able to respond adequately to the increasing
prevalence of hypertension, cancer and heart disease, along with
psycho-social and congenital ailments.
In Gaza, where over two-thirds of the population of
1.5 million are refugees, external factors rather than the agency’s
funding difficulties are largely to blame for a recent sharp decline in
health standards. De facto sanctions for almost two years have
resulted in growing malnutrition, the effects of which are beginning to
be seen in the stunted growth of young children. Restrictions imposed by
the occupying power result in Gaza’s hospitals being deprived of
necessary medical equipment and supplies (91 drugs are now at zero
stocks in Gaza, including many for children in the primary health care
centres). At the same time, the closure of the Erez and Rafah
crossings result in many seriously ill people being denied the
opportunity to seek medical treatment in Israel, the West Bank or Egypt.
Our relief and social services programme continues to
provide an essential social safety net for the poorest refugees and
their dependents. It also acts as the central registry for the refugees,
managing an electronic records project expected to play a critical role
when the implementation of a peace agreement occurs. In the meantime,
this programme is a vital source of food, cash and other forms of
one-time assistance, such as the repair of badly dilapidated shelters
that are dangerous or a health hazard. As the latter activity is funded
through project assistance from donors, supplementary to core
contributions to UNRWA, only a small fraction of the number of shelters
deemed in urgent need of repair or reconstruction have been improved so
far.
In many of the 58 refugee camps across UNRWA’s areas
of operation, the physical environment and living conditions are poor.
In an effort to ensure that this long-standing problem receives
concentrated expert attention, the Agency decided in 2006 to consolidate
its infrastructure and shelter-related activities in a new department
which will lead a comprehensive and holistic approach to camp
improvement.
UNRWA’s micro-finance and micro-enterprise programme
has been experiencing contrasting fortunes. In Syria and Jordan, where
it was recently established, the demand for its services has been
growing faster than our ability to respond. In the West Bank it has
achieved record outreach in 2007, while in Gaza, where the programme
began some 16 years ago, the impoverishment of the population has had an
inevitable consequence on the ability of borrowers to service their loan
payments or willingness to take on new credit. In 2006, the level of
loan activity declined to $4.72 million compared with $10.4 million
in the previous year. In spite of this setback, the micro-finance and
micro-enterprise programme continues to promote local economic
development and create jobs in Palestine refugee communities throughout
the region. It also gives special attention to women entrepreneurs who
are among the programme’s most reliable clients.
Turning to UNRWA’s emergency assistance, since the
year 2000 our operations in the occupied Palestinian territory and, for
the past two years, in Lebanon, have provided vital succor to those
unable to support themselves due to the conflicts affecting them. In
2006, our emergency appeal for the West Bank and Gaza Strip was for $171
million. That appeal was relatively well funded, at over 80 percent of
the amount requested. By contrast, this year, when we were obliged to
raise the overall level of our appeal by a third in response to rapidly
worsening socio-economic conditions, the response has fallen back to
about half the amount needed: $125 million pledged against an
appeal for $246 million.
In Gaza today, approximately 80 percent of the
population is dependent on food rations provided by UNRWA and WFP. In
the West Bank, which has been fragmented into tiny segments by myriad
physical obstacles – 561 at the last count - Palestinians are also
suffering grievously, particularly in the areas affected by
the construction of the illegal separation barrier and expanding
settlements. Some 30 percent of the population living in the West Bank
and East Jerusalem are registered refugees.
If events in the occupied Palestinian territory have
had a predictable air of depression, few anticipated those that occurred
in northern Lebanon, in and around the Nahr el-Bared refugee camp this
past summer. Armed conflict between Lebanese security forces and
Islamist militants who had infiltrated the refugee camp resulted in
displacement and devastation for the residents of the camp and its
surrounding areas. The camp population of over 31,000 refugees
sought sanctuary in nearby Beddawi camp, in Tripoli and in Palestinian
camps and Lebanese towns to the south. By the time the conflict ended,
the official camp had been almost completely destroyed.
UNRWA now faces the mammoth task of caring for the
displaced population and helping them rebuild their shattered lives and
their camp – a task we are committed to undertaking in close
coordination with the Lebanese government and other UN and financial
institutions. Donors have so far responded generously. An initial three
month Flash Appeal was oversubscribed, and a second appeal for $55
million, to support the Nahr el-Bared residents during a
transitional period of twelve months, has so far received pledges of
just under $20 million. I must alert Member States that the much larger
challenge of re-building the camp still lies ahead and is yet to be
fully assessed. It is clear at this stage, however, that the task of
reconstructing Nahr el-Bared will take a significant period of time
and a substantial financial investment.
Before I leave the subject of Lebanon, I would like
to acknowledge the firm resolve of the government to recognize and give
effect to the rights of Palestine refugees to seek employment, to enjoy
freedom of movement and to live in decent conditions in the camps.
Mr. Chairman, distinguished delegates:
Allow me now to turn to a few of the salient
institutional issues that have had an impact on the agency during 2006-7
reporting period.
As I have already indicated, despite the best efforts
of some of our major donors, who have increased their contributions in
real terms, and a sustained drive on our part to diversify the donor
base and bring in more funds from non-traditional donor countries, UNRWA
in 2007 faces a serious funding shortfall. Budgeted expenditure of
$505.6 million compares with a projected income of $413 million, leaving
a funding gap of over $92 million. The financial outlook for 2008 gives
cause for even greater concern. Budgeted expenditure of $544.6
million compares with projections of income of $425 million, leaving a
funding gap of $119.6 million. Given this grim funding prognosis, we
have been compelled to adopt a contingency approach to programme
planning and implementation. Some components of our activities will be
put into operation only as funds become available in the course of the
biennium. This means, in part, that much needed improvements
in the quality of our programmes and facilities have to be indefinitely
postponed.
Thanks largely to foreign exchange trends that have
been favourable to UNRWA, the Agency has narrowly avoided significant
cuts to its programmes. Austerity measures have had to be
instituted in a number of areas. Faced with rising costs of living, area
staff unions are pressing for salary increases which the Agency is
unable to afford.
This is an appropriate juncture at which to
acknowledge and salute the extraordinary courage and commitment UNRWA
staff have shown throughout the years and continue to demonstrate in
spite of grave risks. Over the last eighteen months, the Agency
has maintained its presence and continued to deliver services in spite
of a harsh de facto sanctions regime imposed on the occupied
Palestinian territory by parts of the international community.
Throughout the first half of this year, UNRWA staff remained on the
ground during the fiercest internal armed conflict Gaza had ever seen.
We were also present during the heaviest bombardment in the Lebanon
conflict in the summer of 2006 and were on hand to help displaced
refugees from Nahr el-Bared this past summer.
I recall with sadness that two Palestinian staff
members in Gaza and one in Lebanon paid the ultimate price for their
dedication to service. I must also draw your attention once again
to the fact that UNRWA’s Palestinian staff are the only UN employees in
Israel and the occupied territory who do not receive hazard pay.
As we have done repeatedly in past years, we call on Member States to do
whatever they can to address this anomalous situation.
Mr. Chairman, distinguished delegates:
Allow me now to turn briefly to the subject of
reforms. In order to better address current challenges and prepare
for those ahead, UNRWA embarked in late 2006 on a three-year
Organizational Development (OD) plan. One year into the most
far-reaching package of internal reforms we have ever undertaken, I am
encouraged by progress we are making towards more responsible,
accountable management and by the level of enthusiasm among our staff
for these changes. Thanks to a consortium of donors, several of
whom have supported UNRWA consistently over the years, we have so far
been able to raise $14.3 million out of the $28.5 million required.
We are working earnestly on reform initiatives in the areas of human
resources management, procurement information and communications
technology and the simplification of business processes. We are
establishing the foundations for a Programme Management Cycle for our
operations, and at the field level we are boosting our capacity to plan
and manage the large number of new projects aimed at urgent upgrading of
our facilities and services.
In recent months, a series of "OD weeks" have been
held in each of our Fields, taking the concepts and principles of this
reform initiative to the local level. To strengthen the capacity
of the agency to assess and plan ahead, to monitor the implementation of
its programmes, and to evaluate their impact, we have recruited a
handful of international staff whose positions are funded temporarily by
the organizational development budget. To ensure that these staff
are retained in the years ahead, it is essential that the posts
concerned be mainstreamed into the UN’s regular budget as soon as
possible.
Still on the subject of reform, I am particularly
gratified by the progress the Advisory Commission continues to make as
it strengthens its role as a principal source of support and guidance to
me and my agency. Over the past year, the Advisory Commission’s 24
members and observers have consistently demonstrated a genuine interest
in and understanding of the challenges facing the Agency, allowing us to
benefit from clear, constructive and timely advice on both programme and
financial matters. I wish to place on record our sincere appreciation to
Frans Makken of the Netherlands, whose tenure as Chair of the Advisory
Commission ended in June this year. The rapid growth of the Advisory
Commission’s role owes much to his enthusiastic and astute leadership.
We look forward to a similarly outstanding contribution by his successor
as Chairperson, Ali Mustapha of the Syrian Arab Republic.
Mr. Chairman, distinguished delegates:
My agency’s cooperation with refugee hosting
countries and authorities continues to be strong. UNRWA coordinates on a
daily basis with local authorities in the districts where its facilities
are located and at the national level whenever the need arises. Without
the assistance of the Palestinian Authority and of the governments of
Jordan, Syria and Lebanon, we would be unable to execute our mandate. I
wish to take this occasion to acknowledge with sincere appreciation the
support they provide to UNRWA and to Palestine refugees.
Syria and Jordan bear the brunt of the exodus of over
two million refugees from neighbouring Iraq, among them a relatively
small number of Palestine refugees. While their arrival has had no
direct consequences for the Palestinians living in their territories,
indirect effects are discernible in the form of a strain on public
facilities. Some of those fleeing persecution in Baghdad remain encamped
in desolate and harsh conditions on the Syrian and Iraqi borders with no
early end to their plight in sight. I, in support of UNHCR, appeal to
all parties concerned, in the region and beyond, to take urgent measures
to alleviate their suffering.
Mr. Chairman, distinguished delegates:
In conclusion may I recall that UNRWA’s three-year
mandate from the General Assembly expires next June. As we all prepare
for what we hope will be a new and better chapter in the long saga of
the Palestine refugees, I seek your support for the renewal of our
mandate, in line with the challenges of our times.
I hope to be able to report to you again next year
with more favourable news about developments on the ground, as well as
in the Agency itself.
I thank you for your kind attention.
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