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Statement by UNRWA
Commissioner-General
Hosts and Donors Meeting, 19 November
2007
Amman |
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I would like to thank again our good friend Jan
Egeland, for his thought-provoking statement. It is heartening to see
yet again just how strong the commitment is to humanitarian ideals, to
Palestine refugees and to the work of UNRWA.
Distinguished guests of UNRWA:
We meet at a time of great hardship for many of the
refugees under our care in Lebanon, the West Bank and Gaza. It is a time
of daunting challenges for UNRWA as we strive to provide refugees with
the assistance and protection to which they are entitled, and a time of
strangely concomitant hope and anxiety about the future. My statement to
you today will present an overview of developments in our fields of
operations and outline some of our principal internal challenges.
Lebanon
I will begin with Lebanon where Palestine refugees
find themselves grappling with an extraordinary crisis, having
experienced an intense armed conflict already in the middle of 2006.
This past summer, the fragile modus vivendi in northern Lebanon
was shattered by the conflict between armed elements who had infiltrated
Nahr el Bared camp and the Lebanese army. This tragedy displaced over
30,000 refugees, who fled to the neighboring Beddawi camp. Johan
Eriksson’s short film titled: "Returning to Nahr el Bared", which will
be screened tomorrow morning, will give us a brief but graphic glimpse
of the privations these refugees endured – and continue to endure.
The Nahr el Bared crisis confronted us – not for the
first time – with a civilian population bearing the brunt of hardship
from a conflict not of their making. We saw how the Beddawi refugee
community embraced the new arrivals and how UNRWA moved quickly into
emergency mode, providing food and health services and facilitating
emergency housing. Schools were transformed into emergency shelters, and
I emphasize, these were not only UNRWA facilities, but also Lebanese
schools, put at our disposal by a concerned Government. We were pleased
by the rapid response of the donor community, which enabled us to cope
with the extraordinary pressure on our services. And we were gratified
by the ready support and cooperation offered to us by the Lebanese
Government. Our current appeal, when fully funded, will enable the
displaced refugee population to survive with a measure of dignity
through August 2008. By that time, we should be accelerating the task of
rebuilding Nahr el Bared camp to enable more refugees to return to their
homes.
Today, the refugees continue to live in very
precarious conditions. The camp they left behind is marked by destroyed
homes, unexploded ordnance and ruined infrastructure. We have begun to
assess the extent of the damage and to plan for the orderly return of
the refugees, focusing initially on returns to the area, surrounding the
official camp known as "new camp", where some of the damaged houses are
still habitable. During my most recent visit to Lebanon at the end of
last week, I had the opportunity to drive through the old camp for the
first time since the end of the conflict. I was shaken by the desolation
and the massive scale of destruction. In place of homes, schools,
clinics and markets there is now a barren landscape with mounds of
twisted wreckage amongst mountains of rubble and blackened shells of
vehicles. It was clear to me that re-building the camp will be a
colossal undertaking, easily dwarfing the reconstruction of Jenin camp
in the West Bank in 2002.
We will not allow the immensity of the task ahead to
discourage us, and we are working with a consortium of partners – the
government, the World Bank, the Palestinian Liberation Organization, and
other UN agencies - to develop a comprehensive reconstruction plan. As
one might expect, restoring an entire city for more than 30,000
residents will involve staggering costs, probably in the order of a few
hundred million dollars. We will soon be seeking the support of the
international community to fund this immense project, and very much hope
our appeal will generate a positive response.
Before I leave the subject of Nahr el Bared, allow me
to mention another task that requires immediate attention. I am
referring to the improvement of living conditions in the eleven other
refugee camps across Lebanon, for which UNRWA already has comprehensive
plans. We must move quickly to implement them with an eye not only on
the difference camp improvement will make to the quality of refugee
lives, but also on the contribution it will make to stability in
Lebanon.
Jordan
In Jordan, close to two million Palestine refugees
benefit from a stable political and security environment combined with
excellent cooperation from the government.
In the field of education, the drive to improve
infrastructure has gained pace with the construction of a school in
Wihdat Camp. Another new school is planned for Zarka Camp and thirteen
new classrooms are under construction. In spite of inadequate
infrastructure and large class sizes, UNRWA schools managed to maintain
their proud record of exemplary results in national standard exams.
As regards the health sector, a new clinic opened at
Aqaba, a fourth mobile dental team was introduced, a health center was
extended in Talbieh, and UNRWA participated in the national campaign for
the early detection of breast cancer. For its part, the Relief and
Social Services Department established three new legal advice bureaus,
while work continued in earnest on the pilot project for reform of the
Special Hardship Case programme. In cooperation with UNICEF, needs
assessments for women and children were conducted in the camps. Loans
valued at over $210,000 were issued to 640 refugees – three-quarters of
them women. A third branch of the Micro-Finance Department was opened in
Amman, with a fourth planned for Zarka.
We were honoured by the visit of His Majesty King
Abdullah II to Marka Camp at the end of October. As a consequence of
this visit, refugee children will benefit from the government’s
Nutritional Support Programme and a new rehabilitation center for the
disabled will be built in the camp. I should mention that six UNRWA
schools are serving as polling centers in the elections taking place in
Jordan tomorrow. I wish to take this opportunity to offer our best
wishes for a smooth and successful election process.
Syria
In Syria, as in Jordan, UNRWA and the refugees it
serves are fortunate to enjoy a secure environment. The Neirab
rehabilitation project for the construction of 300 new refugee homes
continues to serve as a model for the merits of a community
participation approach. This approach has yielded improvements in
programme design and created a new dynamic of trust, transparency and
efficiency. A special briefing on the Neirab project will take place
during the lunch break tomorrow. I strongly urge that you attend to
learn more about this commendable endeavor.
I am delighted several of you will be joining the
field trip to Syria on Wednesday. During your visit, you will notice the
widespread problem of ageing infrastructure, including dilapidated,
overcrowded schools badly in need of replacement. The good exam results
of the refugee children are achieved in spite of these substandard
conditions.
The microfinance program in Syria maintains its place
as one of the best performing portfolios for the agency. Four new
branches were opened in Damascus, four more are planned for next year in
Aleppo and other cities and a solidarity group lending scheme has
benefited over 450 women. I must congratulate Syria for being the first
Arab country to adopt legislation regulating the functioning of
microfinance institutions.
The occupied Palestinian territory
I will now turn to the occupied Palestinian territory
where in recent years, the world has watched as Palestinian people have
descended to new depths of poverty and vulnerability.
West Bank
It is a matter of grave concern that the situation in
the West Bank continues to defy principles and binding instruments of
international law. The closure regime, house demolitions, settlement
expansion, the separation barrier and unending armed conflict are
corroding the foundations of normal Palestinian life. The separation
barrier effectively expropriates some 640 square kilometers of land - an
area over 1.5 times the size of the Gaza Strip. It cuts right through
the fabric of Palestinian life, making it difficult or impossible for
hundreds of thousands of people to visit their families, markets,
schools and hospitals.
An insidious new regime to limit freedom of movement
is threatening to further stifle economic activity and smother social
interaction between villages and towns in the West Bank. UNRWA too will
soon be affected by the implementation of these measures, which will be
applied even to vehicles carrying humanitarian supplies. Containers
loaded onto trucks in Ashdod harbour will be required to empty their
contents at checkpoints and terminals and the contents palletized and
re-loaded onto trucks on the other side. It is obvious that these new
procedures will result in loss of time and an exponential increase in
costs.
The movement of UNRWA staff will also be affected,
particularly those holding West Bank identification cards. There are
indications that these staff will require permits to enter the area east
of the Green Line but west of the separation barrier, in addition to
having their access to East Jerusalem significantly curtailed. They will
be required to enter the city through only a few terminals, and will be
obliged to dismount from vehicles to cross the terminals on foot with no
regard for their privileges and immunities as UN staff. These
restrictions will have enormous – and clearly adverse - operational
implications for UNRWA. We foresee delays in responding to refugee
needs, inefficiency, declining productivity and exponential increases in
operational costs. The panel discussion led by my spokesperson, Chris
Gunness, will take a more detailed look at these and other very serious
access issues in the West Bank.
Gaza
In Gaza, the spectacle of a million and a half people
held captive in deteriorating conditions simply defies reason. A new
dimension of sanctions was introduced in June this year when all borders
were sealed with a few exceptions being made for humanitarian and some
food and medical items. The result thus far is a 70 per cent reduction
in the supplies reaching Gaza and a reduction in fuel imports. Gazans
now live under the constant threat of further restrictions in essential
supplies. If these threats are carried out, the availability of water,
sanitation and health services will be seriously affected, bringing the
population of Gaza to new levels of misery. Nowhere else in the world
would it be conceivable to inflict this level of deliberate and
indiscriminate deprivation on an entire territory.
Poverty and unemployment are rife as over 80,000 more
Gazans have lost their jobs this summer. They are now compelled to rely
on humanitarian aid to support their families. UNRWA’s Microfinance
Programme, a reliable gauge of the economic climate, has had to
drastically scale down its activities due to unprecedented difficulties
in securing repayment of loans. It has been forced to reduce its staff
in Gaza by no less than 40%. Alex Pollock, the Director of our
Microfinance Programme, will share more details on these questions in a
panel discussion later today. I am pleased that Her Excellency Ms.
Suhair al-Ali, the Jordanian Minister of Planning, will share her
expertise as a member of that panel.
While UNRWA is doing its utmost, together with other
UN agencies, to ameliorate the humanitarian situation in Gaza, we are
constrained by the fact that 46 % of our emergency appeal for 2007 is
yet to be funded. It is clear to us that open borders and free movement
are all Palestinians need to regain economic self-sufficiency. It is
therefore imperative that Karni and Rafah crossings re-open and remain
fully functional.
Reflections on the oPt
As a humanitarian agency, our uppermost thoughts are
on the effects a draconian occupation regime has on the lives,
livelihoods and human dignity of Palestinians in the West Bank and Gaza.
Even so, we cannot help but notice that alongside increased deprivations
and new forms of human suffering, a threat has emerged from among
Palestinians themselves, which could potentially be as devastating to
the Palestinian cause as the decades of occupation.
I refer to the violent internecine conflict that we
have seen this year, the self-inflicted rupture between the West Bank
and Gaza, and the grave threat these pose to the prospects for an
integrated, viable Palestinian State. With every act of violence or
intimidation by one Palestinian against another, the gulf between the
West Bank and Gaza widens. And with every partisan word or action that
we as an international community offer in support of one side against
the other, the more we contribute, implicitly at least, to the discord
and violence which have brought nothing but more suffering for the
masses of ordinary Palestinian people.
It is to these people – the hundreds of thousands of
men women and children who crave a normal, peaceful and economically
stable life – that the international community must devote greater
attention and more resources. It is they who collectively represent the
best chance for peace, and yet are ironically compelled to bear the
brunt of its perennial absence. Ordinary Palestinians – refugees and
non-refugees alike - value highly the human rights and freedoms of an
open society and harbour the strongest desire for a Palestinian State
living in peace and mutual security with its neighbors. And yet it is
they who endure the effects of a harsh regime of punitive de facto
sanctions.
With these considerations in mind, I wish to
reiterate the calls I have made for greater sensitivity to the human
dimensions of the conflict in the occupied Palestinian territory. In our
efforts to address the multiple challenges of Gaza and the West Bank, we
must give humanitarian and human needs an equal place with political and
security questions. Our experience is that these elements are
inseparable in practice. We must give due and equal attention to all
these elements in their totality, as each one in isolation is but a
hollow shell. An international community that professes allegiance to
the United Nations Charter should be able to find the courage to place a
greater premium on reconciliation among Palestinians and on the
settlement of disputes by peaceful means. And, equally important, we
must work together to make international law and human rights
protections meaningful for Palestinians in the occupied Palestinian
territory.
The forthcoming conferences in Annapolis and Paris
hold out possibilities. In order to seize them, the international
community must be inclusive about participation and open-minded about
the topics for discussion. For many years, the approach has been to take
small steps where progress has been thought possible and to postpone to
the distant future issues regarded as too difficult. As a result,
Palestinians’ faith in the peace process has ebbed away as the years
have passed with no discernible progress. The lesson, it seems to me, is
that the complexity of the issue of Palestine refugees is not a valid
reason to put it to one side. On the contrary, it is precisely because
of that complexity that it should be given the priority it deserves.
Distinguished guests:
Allow me now to say a brief word about our funding
challenges and look ahead to the meeting’s proceedings.
Funding challenges
On the issue of funding challenges, the large gap
between UNRWA’s and refugees’ needs and its income is now well known. It
is visible in the shortage and poor state of our infrastructure, the
double-shifting of schools, overcrowded health centres and overburdened
social workers. We have prepared our budgets on the basis of refugee
needs and developed an interim programme strategy for the years ahead,
as a prelude to a mature programme strategy for the years 2010 to 2015.
These measures, together with the much-enhanced interaction with our
stakeholders through the Advisory Commission, are beginning to bear
fruit in some increased contributions. Much more needs to be done,
however, if we are to bridge a funding deficit that we estimate is well
over $100 for 2008.
We are issuing today, for the first time, a General
Fund Appeal which describes the Agency’s programmes and activities for
the coming year and indicates how we wish to address their shortcomings.
The brochure seeks to convince our donors and stakeholders that it is
worthwhile to invest in UNRWA and that a higher level of donor
generosity will make a real difference in the quality of refugee lives.
I hope you will find the brochure persuasive and useful as a guide to
the magnitude of UNRWA’s and refugee needs. Its contents are immediately
relevant to the panel discussion on funding challenges which will take
place tomorrow afternoon with Rene Aquarone, our Director of External
Relations, in the chair. We are delighted to have on that panel Eng.
Wajeeh Azayzeh, Director-General of the Department of Palestinian
Affairs in Jordan, John Kjaer, Representative for the European
Commission in Jerusalem, and Fawzi Madfaa, the Chairman of UNRWA’s
Inter-Staff Union Committee.
Introduction to other panels
Indeed, the brochure’s contents are germane not only
to discussions on funding but also to the entire programme we have
prepared for this meeting of our hosts and donors. The theme of
"innovation in a challenging environment" captures the energy, drive and
enthusiasm for excellence that are propelling UNRWA forward and which
make our agency a reliable partner for donors and a trustworthy ally for
Palestine refugees. These qualities, which we are harnessing and
promoting through our organizational development process, speak to an
approach that recognizes constraints but refuses to be intimidated by
them. It is that special blend of creativity and dedication to our
mandate that we seek to showcase in the proceedings during this meeting.
The panel chaired by John Ging, Director of Gaza
Field Office, will highlight a number of bold and imaginative
initiatives undertaken in that field. You will hear about the Schools of
Excellence Programme, which, together with an initiative for "Safe and
Stimulating Schools" is seeking to address years of neglect in
educational achievement in Gaza. You will also be treated to
presentations about Gaza’s "Summer Games" during which almost 200,000
children benefited from a range of activities: remedial learning,
cultural performances, graphic arts workshops, swimming lessons,
theatre, music and more. The enthusiasm of the children and of their
parents was such that even the violent events of June this year were not
able to disrupt Summer Games for long.
The panel on UNRWA’s new social safety net programme
will look at how the Agency is sharpening its tools and strategies for
identifying and addressing the needs of families living in particular
hardship. The Agency’s Relief and Social Services programme has
generally been the hardest hit by budget shortfalls. Funding deficits
aside, however, we have come to the realization that our approach to
Special Hardship Cases requires a thorough overhaul. The process of
reform is in an advanced stage and its implementation in the field
should commence in 2008. Beth Kuttab, our Director for Relief and Social
Services, will lead the panel to explain the changes in our methodology
and elaborate on how it will benefit those most in need.
The Agency’s new programme to improve living
conditions in camps will also be the subject of a panel discussion. We
are pleased that Santi Vege, a good friend of UNRWA and Director of the
Swiss Development Cooperation Office in Amman, will guide this important
exchange of views. As the department of camp improvement and
infrastructure is funded almost exclusively by extra-budgetary
contributions, its success will ultimately depend on the support it
receives from stakeholders.
A panel moderated by Shelly Pitterman, the Director
of UNRWA’s Jordan Field Office will examine our efforts towards
management reform, well-known by most of you as the "Organizational
Development" process. The process was launched in 2006 as a vehicle for
transforming our approach to management in way that will result in
concrete outcomes for the refugees we serve. The panel will be an
opportunity to hear how reforms are taking root.
Conclusion
Distinguished guests:
Amidst the complexity and flux of the context in
which we work, my rallying call to our staff and to you, our
stakeholders, is to remain steadfast in our collective determination,
that is, our determination to promote the well-being of Palestine
refugees – regardless of the turbulence around us - and to assist them
to achieve the dignity and self-sufficiency they crave. As we go about
our tasks, the consistent and generous support of donors and host
countries remains a great source of encouragement to me, personally, and
to my staff. We are also heartened by the exciting results that are
beginning to emerge from our efforts to modernize our corporate culture,
our improved interaction with our stakeholders and the stimulation of
creativity within our 58 year old Agency. Most importantly, in the years
ahead, we will continue to find inspiration for our work in the strength
and fortitude of the Palestine refugees we serve.
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