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Statement of the Commissioner-General to the
Advisory Commission
Dead Sea, Amman,
17 June 2007
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I. Introduction
Distinguished colleagues:
I am pleased to welcome you to our second meeting
this year. As on previous occasions, we have come together at a time
when our region is fraught by dramatic developments. I view the
relationship between UNRWA and the Advisory Commission as particularly
important in an environment that is so highly charged, so politically
vexing and increasingly problematic for the Agency’s operations.
Together, we have worked hard to re-charge this Commission’s sense of
mission and to nurture our relationship. And as the challenges
confronting UNRWA increase, so does the value of the support this
Commission provides, and the importance of that support to the
well-being of Palestine refugees.
II. Regional Developments
oPt: I wish I could begin on a positive
note, but I am afraid that the realities of the West Bank and Gaza leave
me no choice by to sound an alarm. This past Wednesday, two of our area
staff, Hassan Ahmad El-Leham and Abdul Fateh Hussein Abu-Ghali lost
their lives in the crossfire of inter-factional violence. We were left
with no choice but to partially suspend our operations in Gaza. Given
the dire humanitarian needs of the most vulnerable refugees, this was a
difficult decision, fortunately now rescinded in the wake of the
relative calm prevailing so far since Hamas has taken complete control
of the Gaza Strip. We are now carefully watching the situation in the
West Bank.
Over a year has passed since the imposition of
comprehensive international sanctions on the Palestinian Authority. We
predicted that such a drastic step would lead to terrible consequences,
and we are witnessing their full impact today. The results are plain to
see: internal conflict, the collapse of the economy and an uncertain
future, particularly as regards a viable Palestinian state along the
1967 lines.
One consequence of the year and a half boycott has
been a surge in the demand for UNRWA services. Our regular services, in
particular in the health sector, are under severe strain as those
refugees who formerly could afford alternative services turn to UNRWA in
the face of economic hardship. Demand has also risen sharply for
emergency assistance. In many cases, refugees have sought assistance for
the first time after decades of self-reliance. Despite the mechanisms
put in place, as with the TIM, in an attempt to ameliorate the salary
crisis, demand continues to grow.
I often express my admiration for the strength and
dignity of the Palestinian people, and in particular for the resilience
of its social fabric. Years of armed conflict, humiliation and
dispossession did not succeed in denting their values. Today, what I see
in Gaza are people desperately struggling to maintain these societal
values. With the advent of the National Unity Government, I believed
that an opportunity had arisen for the international community to resume
its support to the Palestinian people. I take this opportunity to
reiterate my call to you to re-engage with the Palestinian people. I
make this call with the utmost urgency, for the sake of peace and for
the sake of saving human lives.
Given UNRWA’s extensive field presence in the
occupied Palestinian territory, our staff have found themselves on the
frontline, facing the full force of grave conditions in both Gaza and
the West Bank. The hopelessness of the situation and the ensuing
radicalization of Palestinian society have led to hitherto unheard of
attacks on our staff, in particular that on our Field Director in Gaza
two months ago. These developments have forced UNRWA to review
drastically its modus operandi in Gaza, negatively affecting our
operations and limiting our operating space. Even so, I am proud to say
that my staff continue to persevere and manage, against the odds, to
remain highly motivated. John Ging is unable to be here to brief you on
the initiatives he and his colleagues have undertaken in Gaza field to
improve the quality of education and to provide a summer full of
meaningful activities for almost 200,000 children. He is determined to
ensure that these programmes go ahead, albeit with a slight delay. The
Director of my Office, Michael Kingsley-Nyinah will read a message from
John under the next agenda item.
The Director of my Office and I are now the only
international staff based at Gaza Headquarters, and there is little
prospect of my international colleagues returning, even in the medium
term. As a result, more permanent, if very inconvenient, arrangements
are currently being made for our international staff to work from
Jerusalem and Amman.
In the West Bank, aside from recent events resulting
from the internal conflict, the burden of ever more difficult access
within the territory, as well as to East Jerusalem, is a matter of
concern. The obstacles to free movement are increasingly effective,
namely the checkpoints and roadblocks, settlement growth and the wall
with its attendant regime of segmentation and isolation. More stringent
controls at the entry points into Jerusalem, currently being developed
from the Israeli side, will severely impair access by refugees to
services and disrupt the functioning of our West Bank Field Office. Our
new West Bank Deputy Director, Barbara Shenstone, will brief you on the
latest developments. And sadly, we are seeing the legendary
steadfastness of the Palestinians waning. Many of those who have the
wherewithal to leave are doing so, many others are planning -- or
wishing -- to depart. The seriousness of this new phenomenon is
demonstrated by a recent fatwa by the Mufti, banning emigration from the
territory.
Lebanon: In Lebanon, the past weeks
have seen a resurgence of dramatic events. Some months ago, camp leaders
in Nahr el-Bared expressed their concern as armed persons from outside
the camp – and outside the region - established a presence in the camp.
The ensuing events are familiar to us all.
Open warfare between the Lebanese army and the
militant group in the camp caused more than 25,000 refugees to flee.
Some remain in the camp under very precarious humanitarian and security
circumstances. Richard Cook, the Director of our Lebanon Office, will
provide you with details on these circumstances. I cannot commend enough
the efforts of our staff and those of other agencies as they exert
admirable efforts to assist refugees and others in need. Sadly, we lost
one staff member, Adel Khalil, to sniper fire on 21 May. And one staff
member still in the camp remains unaccounted for.
Amidst all the gloom, we are grateful for the
generous response to our $12.7 million flash appeal. Once the guns fall
silent, we will be in a position to assess the damage and prioritize
re-building, the clearing of mines and unexploded ordnance, and other
projects that will be required to reinstate the refugees in Nahr
El-Bared. From what we know about the likely extent of the damage to the
refugee camp, it is apparent that additional funding will be necessary.
UNRWA’s operations in the rest of Lebanon continue
with no interruption, thanks to the commitment of our staff, and the
Agency remains in close contact with the Lebanese Government, to ensure
emergency aid and security coordination. It is particularly noteworthy
that the Camp Improvement Initiative, launched last year in close
cooperation with the Government, is continuing apace.
III. Issues to be dealt with during the session of
the Advisory Commission
Let me turn to the issues to be dealt with during
this session of the Advisory Commission. The agenda is a particularly
substantive and comprehensive one, reflecting many policy issues facing
UNRWA. Preparing for this session and providing the Commission with all
the reports it has requested has been a labour-intensive challenge. I
hope the Commission will find that the Agency has succeeded in giving it
sufficiently meaningful input so that you, as the Advisory Commission,
can provide the advice and assistance which you are mandated to provide
to me.
a. Organizational Development and Reform
I am pleased to report that the reform process is
well and truly underway. My Deputy, Filippo Grandi, will brief you more
extensively on how the process has developed since we last met. I am
heartened by the progress I have seen during some of the week-long
workshops which have been organised in the fields to engage all staff in
UNRWA’s evolving approach to management and the cascading of
accountability down the hierarchical ladder. The response of our staff,
in particular the area staff that form the backbone of the Agency, has
been enthusiastic and constructive. This augurs well for the
transformation of work processes and management culture which the
Organizational Development Plan seeks to achieve. The harnessing of some
of the "levers of change" is already well advanced and the strengthening
of some indispensable field functions will soon bear fruit. Discussions
are beginning on optimizing the staffing structure so that the Agency’s
human resources can serve refugees more efficiently and effectively.
Funding for the OD process has been quite
satisfactory until now. I must, however, remind colleagues that the OD
is a three-year process and that resources will continue to be required
for 2008 and 2009. In an attempt to compress the financial requirements
to the extent possible, as you will recall, UNRWA is seeking 20
additional posts from the United Nations Regular Budget. In consultation
with the UN Secretariat, we will be focussing on ten posts for the
upcoming biennium, with the remaining ten to be incorporated in the 2010
to 2011 biennium budget. Your support until now has been invaluable, and
I hope that the countries you represent will continue to make their
voices heard in New York, when the UN budget is debated and adopted
later this year.
b. [Programme strategy, biennium budget, financial situation and
resource mobilization strategy]
Let me speak briefly about the cluster of issues that
include the programme strategy, the biennium budget, the financial
situation and our resource mobilization strategy. The clustering of
these related subjects is the reason for a particularly large (and long)
agenda item, but I hope you agree that it is necessary to bring together
the entire gamut of processes which will guide our work in the coming
biennium. As stressed often in the run-up to this discussion, our
overall strategy, and the programme management cycle which will derive
from it, is currently being developed. They will, therefore, fully
inform the 2010-11 budget. Anxious to move ahead as far as possible in
the meanwhile, we have worked on an interim programme strategy which
incorporates our state of thinking thus far. We also developed further
the budget assumptions presented to you early this year, and followed up
with the draft biennium budget summary now before you. It will be of
great use for us to hear your comments on these documents, as this will
inform our own preparations for the substantive budgetary discussions at
the Advisory Committee on Administrative and Budgetary Questions (ACABQ),
and at the Fifth Committee of the General Assembly in the autumn.
Drafting a budget for UNRWA remains laden with
dilemmas. As much as we would like to heed the call of some of our
stakeholders to base our budget on the full implementation of our
mandate – that is, to fully address the needs of refugees - the sad
reality of recent years has been that such an approach has not yet
ensured that our budget is fully funded. As a result, we are forced to
attempt to "blend" the quantitative calculation which would emanate from
a needs-based approach with a realistic funding outlook. Ramadan Al
Omari, our Comptroller, will present the current financial situation of
the Agency, and his data should not come as a surprise: it includes a
projected funding gap of over 100 million US dollars for 2007 for the
General Fund and a similar shortfall currently expected for our
Emergency Appeal. [Simply put, UNRWA is currently 200 million dollars in
the red.]
In a similar vein, it would be preferable for the
Resource Mobilization Strategy to be driven by the objective of full
funding of all Agency programmes. However, we are forced to prioritise
our scarce resources towards direct delivery of essential services
rather than to indirect investment in fund-raising for potential
additional resources. I hope you will see the strategy in this light and
support the thrust and dynamics it aims to deliver, within the strict
overall financial constraints we face.
c. The 2006 Annual Report to the General Assembly
You have before you a draft of my Annual Report to
the General Assembly. It covers the 2006 calendar year and will be
discussed at the session of the Special Political and Decolonization
Committee (SPDC), which will take place in November in New York. The
report is made available to you to form the basis on which to draft the
contents of the "Letter of the Chairperson of the Advisory Commission to
the Commissioner-General". The annual report describes the Agency’s
activities during the year. You will notice that we have striven to
reflect both programme objectives and delivery in the report, alongside
relevant performance indicators.
The report covers the period during which the seeds
were sown for the current crises in the occupied Palestinian territory.
It is ironic to note that the present circumstances are so dire that the
intifada years appear as relatively prosperous ones. In 2006, our
hopes for major economic support and development following "Gaza
disengagement" were bluntly and unceremoniously frustrated. The overall
security situation and the emergence of factional fighting contributed
to a downward spiral which continues to this day. The rapidly increasing
humanitarian needs led to a dramatic review of the UN consolidated
Appeal (CAP), and the response of our traditional donors was swift and
generous. In Lebanon, war raged during the summer and UNRWA was again
propelled into an emergency relief mode. 2006 also marks the beginning
of implementation of our reform process
Not so long ago, the discussion of the Chairperson’s
letter formed the sole agenda item of the Advisory Commission, which
met, briefly, once a year. We have come a long way since then! The
success of this revitalised intergovernmental advisory organ is due to
the hard work done by all, in particular by you, Mr. Chairman, and by
your Vice-Chair, Mr. Ali Mustafa. So, in closing, I should like to thank
very warmly the Netherlands and Syria for guiding this process. I would
like to particularly commend Mr. Frans Makken, whose able leadership has
so smoothly brought us through the recent transitional period of the
"new" Advisory Commission. And I thank Switzerland, the United States,
Canada and the European Commission, for steering the sub-committees set
up to prepare the way for the Advisory Commission itself. I am confident
Syria and Norway, who take on the bureau functions on 1 July, will
continue this excellent trend and lead the Commission to continue to
provide useful advice and assistance to me, and to UNRWA, thereby
contributing to a better fulfilment of our duty to serve the Palestine
refugees.
I trust we shall have a productive meeting
Thank you.
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