Stress Management

Target audience

All Staff; Managers; New Staff

The Staff Counsellor's Office (SCO) has developed a new stress management training series that is available for staff at large; directors, managers and supervisors; and staff members preparing for various phases of mission assignment.  The training is provided in a modular format so that agencies and departments can determine which modules best meet particular needs.


Purpose/Rationale for Stress Management Training
As indicated by the data provided in Module 1 of the training, stress in the workplace is a significant economic and health care issue. Preparing organizations, at all levels of involvement, to proactively address these critical issues results in the development and maintenance of a psychologically health workplace.  


Brief Overview of Training Modules
Module I:  Stress in the Workplace
Unique characteristics of the UN workplace
Definitions of stress, strain, distress, and related terms
Research data on the links between stress, psychosocial well-being, and physical health outcomes/status
General stress risk management strategies

Module II:  Individual Self-Care Practices
The impact of stress on psychosocial health: cognitive, emotional, physical, social/relational and spiritual aspects
Using a personal stress profile as a guide to stress management
Effective self-care practices

Module III:  Organizational Stress Management Practices
Additional data regarding the effects of stress in the workplace
Sources of stress in the workplace
Understanding stress in the workplace as a psychosocial hazard
Models of workplace stress
Effective organizational stress risk management practices

Module IV:  The Stress of Humanitarian Work
Unique aspects of humanitarian work, including risks and benefits
Managing stress throughout the phases of mission assignment: pre-deployment preparation, on-site coping, and post-deployment adjustment

Module V:  The Effects of Traumatic Stress
Risk factors
Resiliency factors
Prevention strategies and practices
Guidelines for when to seek professional assistance


Anticipated Outcomes
Increased knowledge of the effects of stress in the workplace
Increased commitment of a percentage of staff members to develop and practice regular self-care strategies
Increased commitment of a percentage of directors, managers and supervisors to commit to the principles of a psychologically healthy workplace
Improved self-care practices for a percentage of staff members preparing for mission assignments


UN staff members and their families may experience a range of emotional and physical demands related to the workplace.  The UN is committed to providing and maintaining a safe and healthy working environment at all times. We aim to comply with our duty to safeguard, so far as is reasonably practicable, the psychological well-being of our staff members. How do we best support our staff during crisis? What are the psychosocial aspects of crisis management? Planning for crisis management entails preparing for the worst case scenario so that managers can best assist our staff during crisis situations. This programme is geared towards equipping managers with crisis management tools. It provides managers with the skills to identify and recognize staff members in need of emotional support during crises.


Learn about the concept of Critical Incident Stress Management
Understand how people function during crises
Have the opportunity to practice your crisis response skills


Varied (1 hours-2 days) based of Target Audience and needs assessment


Staff may register directly by contacting:
(212) 963-2482


For further information, contact
Dawn Straiton
(212) 963-4070