SUPERVISORY SKILLS DEVELOPMENT SERIES

Target audience

Supervisors at the Professional (up to P-5) and senior General Service levels

The Supervisory Development Series begins with a foundation workshop. This is followed by a series of application and thematic workshops that build and support development of critical supervisory skills. Three to six months after completing the foundation workshop supervisors should attend the first application workshop along with one of the thematic workshops.

Supervisory Skills Training (Foundation Workshop)

Four days

Schedule

3-6 June, 11-14 November 2013

Target audience

Supervisors at the Professional (up to P-5) and senior General Service levels.

Objectives

At the conclusion of this practical skills-based training, participants will be able to:

  • Create a collaborative environment that supports high performance
  • Demonstrate the critical skills of effective supervision
  • Apply a model for communicating effectively in a diverse workforce

Topics covered

OASIS Model for collaborative communications; The components of respectful communications; Creating openness, transparency, support and trust within your team; Integrating ethical leadership in your management style; Creating a motivating environment; Giving meaningful recognition; Giving and receiving feedback for performance excellence; Delegating in a way that gains commitment and results; Using emotional intelligence to manage yourself and others; Balancing both task and relationship needs.


Participants create a learning community, continuing to meet periodically on their own after the workshop to share experience and provide feedback and coaching around individual challenges. In addition, personal coaching meetings in-person or by phone can be scheduled on request.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here. If you need further information on staff members' login for Inspira please refer to chapter 1.2.1 of the Inspira Instructional Manual.

For more information

Contact Carina Stern
stern@un.org, (212) 963-0236, S-1845

Supervisory Skills Follow-up

Application Workshop

1 day (Follow-up to Supervisory Skills Training)

Schedule

7 June, 15 November 2013

These workshops are opportunities to explore real cases and leave with action steps to deal with relevant issues. Staff members are encouraged to bring their own cases and challenges for analysis and coaching.

Target Audience

Staff who have completed the four day Supervisory Skills Training or the two-day Effective Communication workshop.

Topics covered

Reinforcement and practice of models and tools learned in the four-day foundation programme; Discussion and analysis of challenging cases encountered by participants; Introduction to coaching skills and concepts to broaden supervisory capability; Dealing with change personally and supporting others during change; Networking and obtaining support from other supervisors.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here. If you need further information on staff members' login for Inspira please refer to chapter 1.2.1 of the Inspira Instructional Manual.

For more information

Contact Carina Stern
stern@un.org, (212) 963-0236, S-1845

Influencing Others: How Managers Gain Support

½ day (A Thematic Workshop, followup to Supervisory Skills Training)

 

Target audience

Staff who have completed the four day Supervisory Skills Training or the two-day Effective Communication workshop.

Objectives

At the conclusion of this workshop, participants will be able to:

  • Appreciate the value of influence
  • Understand the relationship between one’s beliefs and a capacity to influence others
  • Build consultative partnerships where one’s voice is heard and respected
  • Apply a model for influencing

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here. If you need further information on staff members' login for Inspira please refer to chapter 1.2.1 of the Inspira Instructional Manual.

For more information

Contact Carina Stern
stern@un.org, (212) 963-0236, S-1845

Leading and Managing Change

½ day (A Thematic Workshop, follow-up to Supervisory Skills Training)

 

Target audience

Staff who have completed the four-day Supervisory Skills Training or the two-day Effective Communication workshop.

Objectives

At the conclusion of this workshop, participants will be able to:

  • Identify a change process that works from initiation to implementation
  • Understand the impact of change and how to support yourself and others through change
  • Recognize and manage the varying responses to change by staff
  • Enhance the ability to deal with change personally while supporting staff through a change process

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here. If you need further information on staff members' login for Inspira please refer to chapter 1.2.1 of the Inspira Instructional Manual.

For more information

Contact Carina Stern
stern@un.org, (212) 963-0236, S-1845

Managing Upwards

½ day (A Thematic Workshop, follow-up to Supervisory Skills Training)

Target audience

Staff who have completed the four-day Supervisory Skills Training or the two-day Effective Communication workshop.

Objectives

At the conclusion of this workshop, participants will be able to:

  • Explore beliefs about power and respect that affect the way one manages and communicates upwards
  • Recognize the dynamics of authority within a cultural and organizational context that may affect manager-subordinate communications
  • Understand both individual and their manager’s strengths, weaknesses, and motivations
  • Frame ideas and requests with their managers’ expectations, and style in mind
  • Offer feedback in a way that helps managers listen and understand
  • Communicate in a way that develops and maintains a relationship of mutual trust and respect

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here. If you need further information on staff members' login for Inspira please refer to chapter 1.2.1 of the Inspira Instructional Manual.

For more information

Contact Carina Stern
stern@un.org, (212) 963-0236, S-1845

Time Management

½ day (A Thematic Workshop, follow-up to Supervisory Skills Training)

Schedule TBD

Target audience

Staff who have completed the four-day Supervisory Skills Training or the two-day Effective Communication workshop.

Objectives

At the conclusion of this workshop, participants will be able to:

  • Gain more control of their time
  • Put first things first and keep them there
  • Explore and reduce time-wasters
  • Create a time-conscious work environment
  • Learn how to manage your energy more effectively

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here. If you need further information on staff members' login for Inspira please refer to chapter 1.2.1 of the Inspira Instructional Manual.

For more information

Contact Carina Stern
stern@un.org, (212) 963-0236, S-1845

Coaching

Click here for more information on Coaching