PERFORMANCE MANAGEMENT

 

FULL-DAY MANDATORY WORKSHOP

Performance Management and Development for Managers and Supervisors

Target Audience

Staff at all levels who manage and supervise others are required to take this mandatory workshop.

Objectives

  • Understand the principles of performance management: work planning, on-going feedback, mid-point review, and end of year appraisal
  • Learn how to apply 'SMART' (specific, measurable, achievable, realistic, and time-bound) principles to individual goals and to set clear actions and success criteria or performance expectations for each goal
  • Conduct effective performance discussions with staff and provide ongoing feedback throughout the reporting period using a step-bystep approach
  • Discover how to strengthen your coaching skills to recognize successful performance, support career aspirations, address performance shortcomings and appraise performance at the end of the cycle

The overall purpose of this workshop is to reinforce the purpose of performance management: to improve overall organizational performance by establishing individual goals at the beginning of the cycle in the workplan, keeping performance on track through ongoing dialogue and a midpoint review, and appraising performance at the end of the cycle.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).

 

LUNCH-TIME WORKSHOPS

Two hours at lunch-time (you can bring your lunch!)

Performance Management: The Basics

Target audience

All staff and managers

Objectives

  • Understand the basics of performance management: work planning, on-going feedback, a mid-point review, and end of year appraisal against agreed upon goals
  • Develop increased awareness of areas of managing performance that require immediate attention
  • Learn the characteristics of well written goals, meaningful feedback, a well prepared Performance Improvement Plan and successful mid-point and end of year performance discussions

This workshop offers an opportunity to refresh the principles of performance management, namely, to improve overall organizational performance by establishing individual goals at the beginning of the cycle in the work plan, keeping performance on track through ongoing dialogue and a midpoint review, and appraising performance at the end of the cycle.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).

 

Setting Challenging Performance Goals and Expectations

Target Audience

All staff and managers

Objectives

  • Learn how to link the individual work plan to departmental and unit plans in the framework of the Compacts between Senior Managers and the Secretary- General
  • Apply 'SMART' principles to individual goals and link clear actions to key related actions and success criteria or performance expectations for each goal
  • Select the most relevant competencies and behavioral indicators related to the specific goals for the reporting cycle, including managerial competencies and job-related competencies

This workshop is intended to reinforce one of the principles of performance management, namely, to establish individual goals, key related actions, and success criteria at the beginning of the cycle in the work plan, and to identify the competencies needed to successfully carry out these goals.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).

 

The Personal Development Plan

Target audience

All staff and managers

Objectives

  • Learn how to use the UN Personal Development Guide to identify 1 to 3 actions needed to reach your competency development goals
  • Identify competencies, development areas, transferable skills and career aspirations for future assignments
  • Find learning activities that may include external/development activities
  • Identify additional work activities, e.g. new ‘stretch’ project, on-the-job learning
  • Recognize strategies for negotiating a learning activity or additional work activity

This workshop offers participants an opportunity to outline or prepare components of their Personal Development Plan in line with their career aspirations, including competency development and their learning plan. Participants also learn how to negotiate a learning activity or additional work activities with their supervisor.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).

 

Giving and Receiving Feedback

Target audience

All staff and managers

Objectives

  • Understand the reasons for asking for feedback and when to ask for it
  • Discuss a process for giving and receiving feedback in a positive way
  • Get practical tips for receiving feedback
  • Explore issues related to giving and receiving feedback
  • Increase willingness to accept feedback with an open mind

The purpose of this workshop is to increase awareness about the importance of holding ongoing conversations and open dialogue about progress of the performance goals. Participants practice giving and receiving feedback in performance conversations, develop a greater understanding of the feedback process, and explore ways to reduce tensions in performance discussions.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).

 

The Mid-Point Performance Review

Target audience

Staff at all levels who manage and supervise others

Objectives

  • Learn how to prepare for a midpoint review meeting
  • Practice how to use the mid-point review to give and receive feedback on the progress of the work plan
  • Use the mid-point review to re-emphasize and evaluate the competencies and the implementation of the personal development plan

This workshop offers suggestions on how to use the mid-point review as an opportunity to assess the progress of a staff member’s workplan and to make any updates to it that may be necessary. Participants practice how to use the mid-point review as a means to provide ongoing feedback, address recognition for good performance and address any performance issues.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).

 

The End of Cycle Appraisal

Target audience

Staff at all levels who manage and supervise others

Objectives

  • Learn how to prepare for an end of cycle meeting
  • Get tips on how to fairly and consistently appraise performance
  • Explore how to rate performance and evaluate competencies

This workshop offers an opportunity to review how to best prepare for an end of year appraisal discussion. Participants learn how to draft strong appraisal comments, review how to best utilize the rating system, and receive tips on effective ways to evaluate the specific goals against the success criteria spelled out in the workplan.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).

 

Addressing Performance Issues

Target audience

Staff at all levels who manage and supervise others

Objectives

  • Learn how to identify performance shortcomings and ways to address them
  • Discover how to put in place a Performance Improvement Plan together with the staff member
  • Understand the remedies available to managers to address these situations

The purpose of this workshop is to provide managers and supervisors with information and advice on how to best address performance issues that may be affecting one or more members of their team. It also reviews both formal and informal procedures available to managers and staff about the performance management process, particularly around managing challenging performance cases.

To register

Self-registration may be completed online by registering through Inspira at: inspira.un.org. For registration instructions please click here.

For more information

Contact: centrec@un.org

All workshops will be conducted in the Career Resource Center

(North Lawn Building, Room NL-1034).