- Review those professional journals which may provide interesting and informative articles about performance management issues. Make sure that you receive and read any relevant material on this subject.
- Go to a good bookshop or a library and choose one or two books to read on managing or leading others from the reading list below.
- Select a book on developing and coaching others from the list below. Go to a good bookshop or library and get this book and make sure that you take the time to read it.
Recommended Reference Books
- Putting Management Back Into Performance: A Handbook for Managers and Supervisors; (2003) by James Webb; Allen & Unwin - Setting out seven strategies for effective performance management, this book provides practical approaches to meeting the needs of your own system while using the process in a way that is positive for your business and your people.
- Performance Leadership: The Next Practices to Motivate Your People, Align Stakeholders, and Lead Your Industry; (2009) by Frank Buytendijk; McGraw-Hill - Full of case studies, practical examples, and unconventional thinking, this book will help you create better management processes and performance indicators that will help you make the most of your scorecards and strategic plans.
- Case Studies in Performance Management: A Guide from the Experts: (2006) by Tony Adkins; John Wiley & Sons (US) - A compilation of case studies in Activity-Based Costing (ABC) and Performance Management (PM), this book will help you to dramatically improve your company's performance and get back its competitive edge.
- Performance Management: Key Strategies and Practical Guidelines, 3rd Edition; (2006) by Michael Armstrong; Kogan Page - Including numerous case studies and invaluable advice from experienced practitioners, this book provides the ideal action plan for any manager wanting to get the best from his or her employees.
- "Managing Away Bad Habits"; (2001) by J. Waldrop and T. Butler; Harvard Business Review
- "How to Motivate Your Problem People"; (2002) by N. Nicholson; Harvard Business Review
- Difficult Converstaions: How to Discuss What Matters Most; (1999) by Douglas Stone, Bruce Patton & Sheila Heen; New York: Penguin Books.
- What Did You Say? The Art of Giving and Receiving Feedback; (1991) by Charles Seashore, Edith Seashore and Gerald Weinberg; North Attleboroughm MA: DOUGLAS Charles Press.
Recommended Skill Briefs (available through UNSkillport.com)
- Managing Poor Performance: Learn about managing performance problems.
- Recruiting High Performers: Learn about the performance-based selection process.
- Performance Management: Learn about eight steps for performance management.
- Evaluating the Team's Performance: Learn how to evaluate your team's performance.
- Strategies for Managing Performance: Learn about mentoring and coaching for higher performance.
- Types of Feedback: Learn how to use feedback to develop high performers.
- Managing a Team's Performance: Explore the Manage Project Team inputs and techniques.
- Creating a High-Performance Culture Using Motivation: Learn how to motivate employees for achievement.
Other Reference Books
- Managing for High Performance (1996) by R. Moores published by The Industrial Society
- 80 Things You Must Do to Be a Great Boss (1995) by D. Freemantle published by McGraw-Hill
- Target Setting (1998) by I. Lawson published by The Industrial Society
- Manual Del Directivo: Guia Practica Para Una Gerencia Eficaz by A. Young published by Everest (Spanish)
- Le Management d'une equipe by J. and R. Simonet published by Organization (French)
- Invitation a une Philosophie du Management by B. Jarrosson published by Calmann-Levy (French)