UNITED NATIONS POPULATION INFORMATION NETWORK (POPIN)
UN Population Division, Department of Economic and Social Affairs,
with support from the UN Population Fund (UNFPA)

96-11: CASA News & Views, November 1996

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The electronic version of this newsletter is being made available by the 

UNFPA Country Support Team for Central and South Asia and the United Nations 

Population Information Network (POPIN).  For further information, please 

contact the UNFPA Country Support Team via email at: CSTNEP@unfpa.mos.com.np

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                          CASA NEWS & VIEWS





                       NEWS FROM CENTRAL ASIA

         A WARM WELCOME FOR MS. TALAT JAFRI IN CENTRAL ASIA



    Ms. Talat Jafri, Deputy to the Director and Chief, South and West

Asia Branch of the Asia & Pacific Division, UNFPA visited- three

countries of Central Asia - Uzbekistan, Kazakstan and Kyrgyzstan from

28 August to 5 September, and received a very warm welcome from the

host governments and UN staff.  Her mission began in Tashkent,

Uzbekistan, the most populous country in the region. The government's

commitment to its population programme and its good will towards

UNFPA is striking as she discovered in meetings with high level

officials.  She was received at the airport by Dr. Yarkulov, Deputy

Minister of Health, had meetings with Dr. Karimov, Minister of

Health, Mrs. Dilbar Gulyamova, Deputy Prime Minister and Chairwoman

of the Women's Committee of Uzbekistan. Throughout the field trips

in Uzbekistan, the mission was accompanied by Dr. Yarkulov.



    In Kazakstan Ms. Jafri met Ms. Madina Djarbouslynova, Head of the

Department of International Organizations and International Economic

Relations of the Ministry of Foreign Affairs and Dr. Nina Kayupova,

Director of the Republican MCH Center and Head of the Council on

Women, Family and Demographic Policy Issues to the President. She

found the government very cooperative in support of UNFPA activities

in the region.



    During a very brief visit to Kyrgyzstan, she had a working lunch

with  Mr. Ercan Murat, the UNFPA Representative and the Minister of

Health. Later, she also visited a RH clinic in Bishkek.





            WORLD POPULATION DAY WIDELY OBSERVED IN INDIA



    The State of World Population Report 1996 was released in Delhi,

Bombay, Calcutta and Bangalore simultaneously. The release events

were attended by a large number of national and international press

representatives. The release was extensively covered in the national

press and at the State level by English and vernacular media. The

national television (Door-darshan) and other satellite channels also

gave excellent coverage.



    Mr. Wasim Zaman, UNFPA Representative for India and Bhutan, had

a question and answer session with the press immediately following

the release of the report, which was mainly focused on migration and

urbanization and its linkages to health status and poverty. Mr. Zaman

emphasized the importance of the ICPD recommendations to provide

universal access to health and education, especially for girls and

women and high-lighted the reproductive health and family planning

needs. He also emphasized that in countries like India sustainable

development cannot be attained if these needs are not adequately

addressed.



    The World Population Day is observed every year on 11 July. This

year's theme was "Community Responsibility: Reproductive Health and

HIV AIDS." On this occasion, the Ministry of Urban Affairs and

Employment, and UNFPA organized a seminar on Population, Health and

Urban Affairs. Mr. Zaman stressed that the time had come for the

private sector to play a major role in protecting social sector

budget along with the public sector and also contribute to and

participate in the population and development programmes.



    The Indian Council of Social Marketing (ICSM) in association with

UNFPA, organised a unique campaign on reproductive health and gender

issues through folk media in slums and rehabilitation colonies of

Delhi. Volunteers of the well known street theatre group - "Asmita"

were trained on gender concerns and reproductive health issues for

one day by ICSM experts and UNFPA officials before the commencement

of the actual campaign. Special films produced by the UNFPA India

Office entitled "Violence and crime against women including

reproductive health related violence" and "Zilla Parishad's

involvement in Family Welfare activities of Gadchiroli district of

Maharashtra" were premiered for the media, U.N. agencies and others

as a prelude to the World Population Day.



    A UNFPA sponsored "Search Conference" was organized to act as a

catalytic bridge between funding agencies, Government and NGOs. The

18 hours work-shop was carefully designed to discuss, analyze and

discover the status of population and development issues among

national NGOs, local NGOs, FP-RH clients, private sector, community

partners and funding sources etc.





   SRI LANKA ADOPTS AN INNOVATIVE APPROACH TO PROJECT FORMULATION



    Following the approval of its country programme, the UNFPA

Representative in Sri Lanka, Ms. Suneeta Mukherjee discussed a team

approach with the CST and for the purpose of project formulation

decided to have only four projects to facilitate effective

implementation of a holistic programme approach. The chosen areas

were: reproductive health services, policy and research, advocacy and

increased NGO participation in RH. A joint mission strategy was

adopted so that work on all four projects was undertaken

simultaneously by four different groups. Four teams were constituted

comprising implementors, national consultants and UNFPA/CST advisers.

The task began with the launching of a national workshop (2-4 August)

where inputs from a large number of experts in RH were made.

Representatives of universities and those undertaking research were

also included.



    Intensive discussions during the workshop were followed by 10

days of work on project formulation by all missions who sat in the

same compound of the United Nations office in separate rooms and

interacted with each other to coordinate and understand each others'

projects. The completed drafts were exchanged between the teams and

further discussed before they were finalized. Project documents were

then circulated to the Project Appraisal Committee and thereafter,

formally presented to the National Coordinating Council on

Population, where changes were made and after discussion all four

projects were approved.



    Though Sri Lanka is poised to reach replacement level fertility

with strong demographic indicators, there are vulnerable groups of

population such as FTZ (Free Trading Zone) workers, estate workers,

migrating women and their families, internally displaced persons,

child prostitutes and adolescents, who require special attention.

There are also underserved geographic areas in the country. Despite

Sri Lanka's positive maternal and child survival indicators, maternal

anaemia is very high (over 60%). Although the contraceptive

prevalence is high (66%), there is also high dependency on

traditional methods (22.4%) with low use of temporary modern methods

(16.5%). There are indications of high levels of abortion (ad hoc

studies estimate 750 per day). The age at marriage is high (females

25.5 years and males 29 years). Unmarried youth are not allowed

access to services in the national family planning programme. Male

participation is low and though there are four national NGOs,

community participation is lacking. Also components of RH such as

Reproductive Tract Infections (including STD/HIV-AIDS) and prevention

and early detection of reproductive tract malignancies have to be

integrated into the programme. The ongoing armed conflict in the

northeast of the country, does not allow the government to invest

more in this area in spite of its strong commitments. Also it has

prevented a census being undertaken in 1991 and a large number of

families (700,000 approx.)  have been displaced by the civil strife

affecting mostly the women and children.





                  IRAN'S MID-TERM REVIEW CONDUCTED



    A very successful MTR of the Iran Country Programme was held

during 8-14 September. The UNFPA Representative, Mr. Shu Yun Xu and

his colleagues in the Country Office played a very active role.

Participants from UNFPA included two members from the Nepal Country

Support Team, Ms. Daphne Rebello and Ms. Jean Robson, and Ms. Talat

Jafri represented UNFPA Headquarters.



    General conclusions of the MTR were that the country programme

(CP) was proceeding very well: objectives and activities did not need

major modification. Population growth rate has been reduced from 3.2%

(1986 Census results) to 1.56%. Although other sources indicate that

it is closer to 2%, the decline nevertheless does exceed the goal set

in the current Five Year Plan of 2.3%. The MTR noted the main reasons

for the success of the programme were  government commitment, high

degree of political participation, emphasis of the present government

on education and reorientation of FP to address the wider issue of

RH including HIV/AIDS.





             PAKISTAN DECENTRALISES IEC TO THE PROVINCES



    The participants of the national IEC Strategy Reformulation

Workshop, held from 5-8 August in Islamabad considered the outcome

of recommendations made in the four provincial workshops and

identified policy development, training, advocacy, public relations,

research and evaluation, and coordination, as the key roles of the

Ministry of Population Welfare. The workshop was inaugurated by

Mr. Ijaz Ahmed, Secretary, Ministry of Population Welfare and

addressed by Mr. J. Salik, Minister for Population Welfare, among

others. The inaugural session was also attended by Mr. Geoffrey

Allan, the Australian High Commissioner, Mr. Muzaffar Mahmud Qureshi,

Director NIPS, Provincial Secretaries, various Directors-General,

over 25 participants and guests from donor agencies and NGOs etc.

Mr. Iqbal Qureshi, IEC Project Coordinator, and several resource

persons coordinated the workshops and formulated the main

recommendations. Mr. Javed S. Ahmad from the Kathmandu CST

facilitated the workshop.



    The workshop in Islamabad completed the series of five IEC

strategy reformulation workshops funded by the AUSAID and UNFPA. The

recommendations of the workshop were in tune with the Government

policy of decentralization of population welfare programme and

improving provincial capacity to undertake greater responsibility for

IEC activities.





                 UPDATING KNOWLEDGE OF CST ADVISERS



    UNFPA-HQ has been making several efforts to update knowledge

among CST Advisers and make them more effective in their work. As a

part of such efforts, a group of eight CST Advisers (from Addis

Ababa, Amman, Bangkok, Dakar, Kathmandu, Santiago and Suva) and two

TED officers were sponsored to attend a short course on Monitoring

and Evaluating RH Programmes, at the London School of Hygiene and

Tropical Medicine from 22 July-2 August. Mr. G. Giridhar, who

attended the course from the Kathmandu team reports that he found the

course very useful and more importantly the opportunity to meet CST

colleagues from other regions.



    The next phase of such updates are the Thematic Workshops to be

organized by the UN Specialized Agencies and The Population Council

in the last quarter of 1996 and the first quarter of 1997.





            POPULATION OF BHUTAN WILL DOUBLE IN 23 YEARS



   UNFPA's Programme Review and Strategy Development (PRSD) Mission

to Bhutan (16 September-2 October) has informed the government of

Bhutan of the serious implications of rapid growth of population on

Bhutan's prospect of achieving its cherished goal of sustainable

development.  This statement was a reinforcement of Bhutan's Royal

Edict of 1995 in which the importance of population planning is

underscored within the context of population and sustainable

development. The mission estimated that the population was growing

at the rate of 3.1 percent per year and at this rate, would double

in about 23 years.





    The mission was led by Mr. Rafiqul Huda Chaudhury, Adviser,

Population Policies and Development Strategies; other two members

were Dr. Saramma Mathai, Consultant, Reproductive Health and Mr.

Najib M. Assifi, Adviser, Population Advocacy. Mr. Wasim Zaman, UNFPA

Representative for India and Bhutan and Mr. Jens Peterson, JPO from

UNFPA Delhi office accompanied the Mission to facilitate its tasks

in Bhutan.



    The mission's recommendations covered three broad subject areas:

Population and Development Strategies;  Reproductive Health,

including Family Planning and Sexual Health; and  Population Advocacy

and Information, Education and Communication.  In the area of

Population and Development Strategies the mission argued that to meet

shortage of trained manpower, human resource development in the areas

of survey sampling, operations research, data processing and analysis

and population and development should be supported. With regard to

improvement of information data base, the Mission recommended strong

linkages between the Central Statistical Organization and district

level planning offices and improvement of data collection  systems

at the district level for decentralized development planning. To

meet gaps in policy research, the PRSD Mission recommended priority

population development research on topics such as: interaction

between population growth, poverty and environment; demographic and

environmental impact of development policies and programmes; and

dynamics of rural-urban migration, etc.



    The PRSD Mission also recommended that each sectoral Ministry

should incorporate population concerns into its mainstream development

activities. Under the rubric of Reproductive Health, including Family

Planning and Sexual Health, the Mission recommended that the national

reproductive health strategy takes into consideration all aspects of

essential reproductive health package which includes education and

services for family planning, safe motherhood including care of the

newborn, abortions, infertility, reproductive tract infections/

sexually transmitted diseases and adolescent reproductive health

needs. The Mission also recommended that access and availability of

quality reproductive health services are improved through expansion

of outreach clinic facilities, training of female VHWs and

strengthening of BHUs and district hospitals; increasing availability

of a wider choice of contraceptives and provision of quality health

services through counseling and informed choice.



    In the area of Advocacy and Information, Education and

Communication, the PRSD Mission recommended that advocacy efforts

should be promoted targeting the policy makers and planners of

sectoral ministries, development committees at district level, the

Monastic Body, the National Women's Association of Bhutan and the

mass media, particularly radio. The mission recommends that broader

issues of population and reproductive health such as adolescents and

reproductive health, gender equity, male participation and other

relevant issues should be interwoven in all IEC messages. In this

respect a special emphasis should be placed on strengthening of

interpersonal communication and counseling on reproductive health

issues through all service providers, especially those working at BHU

and outreach levels.





           CASA REGIONAL MEETING OF UNFPA REPRESENTATIVES,

                     CST AND UNFPA HEADQUARTERS

          COUNTRY SUPPORT TEAM APPROACH: A MODEL FOR OTHERS



    The CASA Regional Meeting of UNFPA Representatives, CST and UNFPA

Headquarters, was held on 17-19 June 1996, in Kathmandu. Mr. Saad

Raheem Sheikh, Director of the Country Support Team for Central and

South Asia (CASA) opened the meeting by extending a warm welcome to

the UNFPA Representatives, the Regional Technical Adviser, National

Programme Officers and to the Headquarters' representatives,

Mr. Mohamed Nizamuddin, Director, Asia and the Pacific Division,

Mr. Sethuramiah Rao, Director, Technical and Evaluation Division,

Ms. Virginia Ofosu-Amaah, Chief, Gender, Population and Development

Branch, and Mr. Bjorn Andersson, Coordination Officer, Planning and

Coordination Division.



    Speaking on the future of CSTs, Mr. Nizamuddin noted that their

role had been recognized in extending technical assistance to

countries and they were here to stay. He said that other UN agencies

have acclaimed effectiveness of the team approach and considered it

as a model for providing technical support at the field level.

Mr. Nizamuddin and Mr. Rao then articulated on what a CST should and

shouldn't do. Participants were informed that the role of CST is

evolving and a topic of every IATF meeting; the revised guidelines

on this subject are contained in the circular from the Deputy

Executive Director (Programme) dated 13 June 1996 which included the

agreement reached at the IATF meeting in Geneva 9-10 May, 1996. Some

of the salient points of these guidelines include:



*  based on its experiences CSTs should synthesize the lessons

   learned;

*  further the multi-disciplinary approach;

*  assist in conceptualization and development of regional

   programmes; and

*  encourage the integration of population components in country

   activities of the  UN agencies.



    The ensuing discussion highlighted the role of CST in capacity

building through activities such as training courses. It was felt

that conducting comprehensive assessment of training needs and of the

facilities for training at the national and regional levels was pre-

requisite for organizing training programmes. CST was told that their

activities should not be mission oriented. Its role should include

synthesizing and analyzing country experiences and providing feedback

to the Headquarters. For this purpose, CST Advisers should at least

spend about half of their time at their base for study, writing,

preparation, training and "attachment" activity. Earlier Mr. Sheikh,

in his opening remarks had requested the UNFPA Representatives to use

the CST Advisers more in planning, team activity, and

interdisciplinary approaches rather than rushing them off on "fire

fighting" missions. There was also a general concern that if the

Advisers spent half of their time on nonmission activities, the

country programme needs may get neglected.



    After a lengthy discussion and keeping in mind the primary

objectives of the CST, several suggestions were made: that CST should

work in concert with national institutions and/or national

consultants and in that process provide necessary orientation for

capacity building; CST Advisers should be both pro-active and

reactive in their approach to technical backstopping and that team

approach should not replace missions by  individual advisers. Mr. Rao

said that CST's role can be strengthened, not by increasing numbers

but by focussing on national capacity building. He also urged the

Representatives to identify strategic areas where CST support will

be required.



    Other topics of discussion included: promoting NGO partnership,

gender issues in management of UNFPA and CST offices, revised

procedures for PRSD, programmes, monitoring and evaluation, resource

allocation, etc. UNFPA Representatives reported on the status of

implementation of the ICPD Programme of Action in their respective

countries. The Regional Technical Adviser and National Project

Officers from the Central Asian countries and Bhutan made brief

statements concerning their respective countries. Several CST

advisers made presentations proposing various initiatives to the

group, involving the CST and field offices.





Orientation on Gender, Population and Development for UNFPA

Representatives and CST Advisers



    A two-day training workshop on gender issues was held on 20-21

June, after the regional meeting was over. Ms. Kiran Bhatia and

Dr. Arzu R. Deuba conducted the workshop where the Chief of Gender,

Population and Development Branch, Ms. Virginia Ofosu-Amaah

participated as a resource person.  Participants were given

sensitization exercises, reading materials and class work. Several

concepts were discarded, clarified, re-defined and new ones

introduced. Differences between `sex' and `gender' for instance, were

clarified: sex is biological and unchangeable reality while gender

is a dynamic and socially constructed concept. The participants were

given a -gender analysis frameworks to review gender dimensions of

projects. An outside resource person, Mr. Neil Andersson, made a

presentation on "Participatory and Gender Sensitive Data Management".

Several recommendations emerged from the meeting. The final session

was moderated by Mr. Sheikh and addressed by guest speakers,

Mr. E.  Pelinck, Director General of ICIMOD and Ms. Carroll Long, UN

Resident Coordinator for Development, Nepal.



    On 22 June, an exclusive session was held with the RTA and NPOs

from Central Asia and CST Advisers. In the morning session, each

adviser made a brief presentation to the group about their areas of

work and in the afternoon, a brain-storming session was held in which

issues and concerns in the region before and after the approval of

projects were discussed with Mr. Sheikh and Mr. Nizamuddin.





                LOOK FOR CASA NEWS & VIEWS ON GOPHER



    CASA News and Views is now available in cyberspace. Find it on

Internet on both POPIN and UNFPA sites. The direct address is:



gopher://gopher.undp.org.70/11/ungophers/popin/unfpa/cst/cstcasa/

newsletter



   The newsletter can be accessed at this site also via the POPIN WWW

   site.:  http://www.undp.org/popin/regional/asiapac/asiajour.htm

    http://www.undp.org/popin/regional/asiapac/asiapac.htm

    http://www.undp.org/popin/journals.htm

    and via the UNFPA gopher and WW site gopher:

    gopher://fpa003.unfpa. org in the CST section. WWW site:

    http://www.unfpa.org (under CST), courtesy of Ms. Susan

Pasquariella of the UN's Population Information Network. Happy

cruising!





               TWO HEART WARMING TALES FROM RAJASTHAN



    Among the "Area Projects" supported by UNFPA, the Rajasthan

family welfare programme has shown much promise. The supportive IEC

and MIS project's second phase was launched in 1989 and is scheduled

to expire at the end of 1996. UNFPA's Delhi Office constituted an

evaluation team led by the eminent Prof. Sagar Jain, other members

were Prof. Lalit M. Nath, Consultant, and Mr. Javed S. Ahmad, Adviser

on Labour and Population (IEC). They  reviewed over 65 documents,

visited six project sites and met over one hundred officials during

their three weeks' mission in Rajasthan.  Needless to say, the

findings were a mixed bag of shining accomplishments and missed

opportunities. From the accomplishments, we cite here two instances

where UNFPA inputs are making a difference.



    One of the success stories is the excellent collaboration

developed under the Area project with NGOs through the Swasthya Karmi

Scheme to reach the hard-to-reach rural population. The scheme was

launched in February 1995. The standardized approach involved

recruitment of women workers "Karmis" from the villages in the

assigned primary health care block of 25 villages and their training

in recognizing a variety of symptoms and problems in reproductive

health, MCH and STDs.  Karmis visit each household in their own

village, provide free contraceptives (condoms and pills) and sell

lowcost essential drugs. For every five workers, one Sehyugi

(supervisor), usually an ANM, is appointed. Each Karmi receives an

honoraria of Rs.400 (equiv. $11.40) per month.



    The mission met a Karmi working with "Gharib Nawaz Mahila Avam

Bal-Kalyan Samiti", a small NGO operating out of Ajmer District. The

experience of meeting Manju Lata Yadav, 28, mother of three, with 23

continuing users, was an inspiring one. Manju's own youngest child,

a son, is six years old. She has studied up to six classes and is

able to keep records of her work meticulously.  She had samples of

26 IEC materials  including a flip chart that she could share with

her clients. She also has Swasthya Karmi training Module which she

refers to when she needs to refresh her memory. Manju's story

reflects what the NGO has done in preparing her for the job through

steady contacts, training sessions and friendly supervision, all

orchestrated by the dynamic and charismatic leadership of the

Organizing Secretary of "Gharib Nawaz", Mrs. Shagufta Khan.  It is

not surprising that in a short period of about seven months, 25

Karmis working with "Gharib Nawaz" have collectively recruited 708

clients who use condoms, 574 use pills and have referred 19 women for

sterilization and an additional 19 for IUD insertions. It seems that

"Gharib Nawaz" has set up a model of how to implement the Swasthya

Karmi scheme. "Gharib Nawaz" has just about completed successfully

an ILO project on the prevention of child labour, under which 100

children were selected, given opportunity to acquire literacy,

vocational skills, have recreation and to enroll in formal school

system. "Gharib Nawaz" has also been operating a project, called a

Mini Family Welfare Programme, in the urban slum of Ajmer, by

training and supporting 25 female workers, called "Sahelis" (female

friends), who visit women in their homes to educate them on family

planning and also function as depot holders for contraceptives. Mrs.

Khan says that an evaluation of the project showed that none of the

women recruited by Sahelis, using spacing methods got pregnant during

the three years of the project life.



    At least four out of the 13 NGOs working under this programme are

excellent, says Dr. Pareekh, the Deputy Director in-charge of the

programme in the IEC Bureau. And about the same number are marginal

performers. Swasthya Karmis are better trained and better paid

village workers who work where there may be no subcentre nearby, and

thus they fill an unmet need. Dr. Pareekh said that Swasthya Karmi

programme is basically self-directed as each NGO takes full charge.

It needs minimal interference but a lot of monitoring and

facilitating, as occasionally local PHCs may feel losing the grounds

to NGOs and may hold back in sharing stocks of contraceptives,

medicines and IEC materials. Usually these issues are resolved

amicably. The success of the project is also evident from the fact

that beginning April 1996, its funding is provided by the World Bank

project.



    A second project, Jan Mangal, concerning village based workers

providing door-to-door information and services in Udaipur and Alwar

districts of Rajasthan is also initiated and managed by the State IEC

Bureau. This project was launched in June 1993 when nearly 3,000,

mostly young, volunteer couples were recruited from villages across

the districts and trained in counselling and spacing methods. They

immediately began to contact eligible couples in their villages and

supplied them condoms and pills at their  request. No honoraria

payments are made to the volunteer couples.



    The scheme was evaluated in depth by an independent agency in

December 1995 covering a broad range of issues and applied varied

measurement techniques. The report indicated some attrition in the

number of couples as only 2,352 were still working.  Two thirds of

the active couples were working for 18 months or longer, while one-

fourth were working for 12-18 months and the remaining 10% were

working for under one year.



    It was learnt that on average each volunteer in Udaipur had

recruited 3.26 condom users and 1.49 pill users. In Alwar the

averages were 2.5 and 1.43 respectively. In a meeting with a group

of Jan Mangal couples, the mission learnt that husbands and wives

were not always working together, although some wives do go door-to

door.  Only husbands contact other husbands and both men and women

may come to the couple's house to get supplies. They could hand out

IEC materials when they had them. It appeared that there was a wide

variation in performance of couples, which probably varied with their

motivation to perform and supervision. It is noteworthy that only

Rs.40-50 are paid to each volunteer as reimbursement for

transportation to attend periodic meetings (baithaks). Unlike

Swasthya Karmi, Jan Mangal programme relies completely on the

interest, goodwill and cooperation of volunteer couples. Roughly

speaking, between 1992-1995 fiscal years, the average management cost

of the project was estimated to be Rs.1,227 (about $35) per volunteer

over the same period. There is no doubt that  the scheme is

successful in taking the services and information to the door steps

of those who need them in remote rural areas at a minimal cost.



    It is estimated that in three years (1993-1996), Jan Mangal

couples had provided over 50,000 Couple Years of Protection. Jan

Mangal volunteers distribute contraceptives free, and serve as

stockist of pills and condoms in their villages. Most of all, Jan

Mangal couples have succeeded in making spacing methods such as

pills, popular among rural women. The success of the programme is

best reflected from the fact that the scheme is now extended to 11

districts, six of which will be funded under the World Bank project.



    A quick analysis of the two cases presented here, leads one to

conclude that when community participation in programme

implementation is ensured, results can be rewarding. Small

investments made in training, supervision, management, and care can

yield big returns. A little flexibility in undertaking innovative

schemes, with due checks and balances, allows government machinery

to work with NGOs productively and, as in these cases, permits

extension of the information and services to hard-to-reach

populations in distant and remote areas.





       BENCHMARKING: INNOVATIVE ADAPTATION OF BEST PRACTICES

                   G. GIRIDHAR, UNFPA CST FOR CASA



    ICPD calls for a clear positioning of family planning within the

broader context of reproductive health. Simple population growth

objectives have given place to not-so-simple health status and well-

being objectives. But what is equally significant in the ICPD-POA is

a shift in managerial focus which emphasizes effectiveness and

quality of processes, not just the outcomes. It is this emphasis on

processes that calls for developing national management capacities

and creating opportunities for learning from international best

practices, innovative ideas and effective operating procedures.



    Benchmarking best practices is a process of seeking out and

studying the best internal and external practices that produce

superior performance. The truth is that no single organisation can

ever control or dominate all effective operating practices and good

ideas. To be effective, one must look outward as well as inward for

constant improvements and review ideas. Benchmarking is nothing but

the old way of learning by borrowing from the best  and adapting

their approaches to fit our needs. By exposing the organisation and

people to new ideas and approaches, significant insights can be

developed. But the process needs to be planned and managed well to

focus attention on learning, adapting and implementing.



    Experience indicates that for every example of innovative

adaptation, there are many more examples of organisations and people

who have declined to look outward for solutions. Pragmatic managers,

on the other hand, know that there is no need to reinvent what others

have learned to do better. They believe in imitating creatively,

adapting innovatively, to adopt, adapt and advance. A systematic

search for best practices quickly draws managers outside the confines

of their own culture, habits and practices. This is essential if

organisations and individuals want to accelerate their own rate of

progress.



    Benchmarking is a tool for achieving idea enrichment. Each study

tour we organise should be a bench-marking trip, a learning safari

producing valuable new ideas and approaches for doing old tasks.

Successful benchmarkers return to their organisations and become

catalysts for change. The process calls for involving employees in

personal discovery of more effective practices. The AT&T Universal

Card Services observes an operating truth that every benchmarking

manager has observed: "Tell me and I forget; show me and I remember;

involve me and I understand".



    Studies of corporate companies indicate application of three

distinct types of benchmarking (a) process benchmarking, (b)

performance benchmarking and(c) strategic benchmarking. Organisations

using process benchmarking believe that if core processes are

improved, performance will also improve. They focus on work processes

and operating systems such as customer feedback processes,

recruitment, strategic planning and problem solving processes.

Performance benchmarking focusses on price, technical quality,

reliability, speed of procurement, data transmission, feedback etc.

Strategic benchmarking tries to identify winning strategies that have

enabled organisations to succeed. This influences longerterm

competitive performance and hence benefits may accrue more slowly

than in the case of process benchmarking.



    A text book on benchmarking practices proposes a simple litmus

test to determine if these processes will be useful to a manager.

He/she should ask the following questions:



    >       can my organisation afford to stop improving ?

    >       can my organisation afford to stop learning ?

    >       can my organisation afford to ignore client needs ?



    If the answer to any of these questions is Yes, then "put this

book aside" says the text, "it will not benefit you"!





      EXAMPLE OF BEST PRACTICES IN THE AREA OF REPRODUCTIVE

                        HEALTH/FAMILY PLANNING

                   MATLAB EXPERIMENT IN BANGLADESH

                Rafiqul Huda Chaudhury, UNFPA CST for CASA



    In the backdrop of unfavourable social, institutional and

economic settings, doubts were often raised as to whether fertility

reduction efforts would have any measurable impact in Bangladesh.

Contrary to all conventional wisdom, the MCH-FP (Maternal Child

Health and Family Planning) demonstration project of the

International Center for Diarrhoeal Disease Research, Bangladesh

(ICDDR,B) in Matlab, a rural area of Bangladesh, showed that an

appropriate system of supply that is adapted to client needs and

consistent with social conditions in rural Bangladesh could lead to

rapid and sustained increase in contraceptive use and subsequent

reduction in fertility even in a socio-economic milieu not conducive

to demographic change.



    The Matlab MCH/FP project, designed to be an experiment, was

launched in 1977 by ICDDR,B to test the hypothesis that getting

supplies and messages on health and family planning to eligible women

will lead to greater contraceptive use (Hubert and Khan, 1979). For

this purpose, a control and treatment area were chosen in rural

Matlab, the field research station of the ICDDR,B.  No innovative

MCH/FP interventions were introduced in the control or comparison

area except for limited family planning services provided by the

government, while in the treatment area a wide range of community

based FP and MCH services were provided at the doorsteps of the

currently married women through regular home visits, twice in a

month, by a batch of educated and well trained community health

workers, under the close supportive supervision of the project

managers at various levels. The Contraceptive Prevalence Rate (CPR)

continued to rise rapidly in the treatment area within few months of

the introduction of the project activities, and has continued to rise

slowly but steadily in the following years. The evaluation of the

project showed that CPR in the treatment area increased from 19

percent in 1978 to 40 and 63 percent in 1990 and 1993 respectively.

The comparable rates for the country as a whole and for the control

area were 45 and 33 respectively in 1993.  This increase in

contraceptive use was accompanied by a decline in fertility. Total

Fertility Rate (TFR) in the treatment area declined from 4.5 in 1985

to 3.6 in 1990. The corresponding figures at national level and

control area were 4.3 and 5.2 respectively in 1990.



    Various reasons may be adduced to explain this sharp rise in CPR

in the treatment area, of which particular mention may be made of the

following: (i) door step delivery of family planning and maternal and

child health services by field workers who have sufficient

credibility in the community to convince local women to practice

contraception. This was ensured by recruiting young, married and

educated local village women, with at least eight years of education

and themselves using contraceptives, as field workers. "Critical to

the success of the Matlab experiment is the role of young, married

and educated village women as primary service providers" (Phillips,

1994); (ii) delivery of services by building rapport and

understanding fostered by frequent meetings of the field workers with

their clientele in the privacy of their home; (iii) wider choice of

contraceptives, particularly reversible and injectable

contraceptives, with clinical back up for basic health services; (iv)

close and supportive supervision of field workers and continuous in-

service training; (v) informed planning and supervision based on

simple but well-established management information system; (vi)

integration of family planning with maternal and child health

services and (vii) ability of the field workers to help clients

dissatisfied with one method to choose another method, etc. In time,

the Matlab experience showed that an "appropriate system of supply

with structures and functions that  are adapted to client needs and

consistent with village institutions, can affect reproductive

behaviour, even in the absence of social conditions that

independently induce a demographic change" (Phillips, 1994).



    To examine the feasibility of implementing Matlab's service

delivery strategy at the national level, ICDDR,B launched, jointly

with the government, MCH-FP Extension Project in 1982. The MCH-FP

Extension Project covers two new sub-districts, outside Matlab, and

the main activities of the project centered around improving

management and increasing the quality of care. In the MCH-FP

Extension Project, the services were provided through the normal

government structures, while the research support, particularly the

design and evaluation of the interventions were provided by ICDDR,B.

The evaluation of the MCH-FP extension project shows higher

contraceptive use and lower fertility in the project areas compared

to the national levels.



    The results of these two projects of ICDDR,B, Matlab MCH-FP

Project and MCH-FP Extension Project, have influenced the national

policies and programme management in various ways.  Among the major

initiatives undertaken by the government in response to project

findings include: (i) expansion of staff density by recruiting more

field level female workers and (ii) adoption of management

information system developed and field tested by ICDDR,B projects.

Many other innovations, developed and field tested by ICDDR,B

projects, to improve programme effectiveness and quality of care are

now implemented by national programme (Haaga, et.al. 1993).



    The results of ICDDR,B projects have not only influenced

population policy and programme in Bangladesh but also affected the

national population policy and programmes in other countries,

particularly Pakistan. Learning from the experiences of Matlab, the

Ministry of Population Welfare in Pakistan launched a village based

family planning worker project in four districts of Punjab, on pilot

basis in 1992. The project also envisages delivery of health,

particularly treatment of minor ailments and family planning services

at the door steps of rural married women through regular visitation

of households by a cadre of locally recruited married female workers,

aged 25-40 years, with at least 10 years of education.



                             References



   1.       John G. Haaga, et.al. 1993.  The Contribution of ICDDR,B

   Research to Family Planning Programmes; International Center for

   Diarrhoeal Disease Research, Bangladesh (ICDDR,B), Working Paper

   No. 95, Dhaka, 1993.



   2.       Hubert, DH, and AR Khan, "Contraceptive Distribution in

   Bangladesh: The Initial Impact", Studies in Family Planning, 10,

   8, 1979.



   3.       Phillips, James, 1994.  Matlab and the Bangladesh Family

   Planning and Health Programmes in Matlab: Women, Children and

   Health: ICDDR,B, Dhaka, 1994.





                             STAFF NEWS

                      CST WELCOMES NEW ADVISER



    Ms. Jean Robson joined CST CASA as the Adviser for Training and

Research in Reproductive Health/FP, on 7 August 96.



    Ms. Robson joins UNFPA from the Global Programme on AIDS/UNAIDS

at WHO HQ in Geneva, where she was training officer for four years.

Prior to that, Ms. Robson has worked as an adviser in child survival,

rural development, PHC and MCH  projects around the world and has

extensive experience in the training of trainers, production of

learning materials and educational evaluation. She is a curriculum

and learning systems specialist with more than twenty years'

experience in the health field in Asia, the Pacific, Africa and the

Middle East, mainly with INGOs, national training institutes,

universities as well as international organisations.



    A British national, Ms. Robson is both a health and education

specialist. Originally qualifying as a nurse in the UK, she worked

as a public health nurse/midwife and later graduated from McGill

University in Canada. Her postgraduate studies in education were at

Lancaster, London and through the Open University.



    In the field of reproductive health, Ms. Robson has worked as

statistical analyst and designed small studies, participatory

research methods and more recently operations research linked to

improving quality of care and services.



... and bids farewell to ...



    Mr.K. S.  Seetharam, who after having spent three hectic and

productive years with CST in Kathmandu, returned to his mother ship

in Bangkok- ESCAP, as TSS Specialist in Population and Development.

Mr. Seetharam in his personal note of thanks to colleagues said: þI

enjoyed my assignment with CST, both professionally and personally.

As I will continue to be a part of the TSS system I hope I will have

the opportunity to meet and work with you and other colleagues in the

future. Mr. Seetharam can be reached via e-mail address: seetharam.

unesco@un.org



    Mr. Sans S.  Hutabarat, left CST upon retirement, in May 1996,

after more than three years of distinguished service with the CST

office as the UNESCO Adviser, Population Education. Mr. Hutabarat has

rejoined the Teacher Training and Educational Sciences Institute,

Bandung his home town, where he was Assistant Professor before

joining UNESCO. At the Institute, Mr. Hutabarat will teach Population

and Family Planning Education. His address: tel: 62-22-210956 postal:

Jalan Setiabudi 223, Bandung 40154, Indonesia.



    Best wishes to both of our colleagues.





            KATHMANDU COUNTRY SUPPORT TEAM'S ACTIVITIES



AZERBAIJAN



    - The Republic of Azerbaijan will conduct a population census in

January 1999, the first since independence and the State Committee

of Statistics has started preparations in advance. Considering the

short time available to conduct this massive exercise, there is

urgent need for technical support and mobilization of resources for

the census. During her mission to the Republic, Ms. Luisa Engracia,

Adviser on Population Statistics provided technical support for

questionnaire preparation and demonstrated the use of computer

software MS PROJECT and its relevance to planning for census

operations.



BANGLADESH



    - From 1992-93, UNFPA has assisted the Department of Family

Planning to develop their decentralized data processing capability

by providing computers at district level and supporting necessary

training activities.  This facility provides easy access to

programmatic information and should improve use of MIS data in

conjunction with related information on logistics, personnel,

finance, facility status, quality of care etc.  Attention will now

have to shift towards developing a process of using information for

management purposes, particularly at the district level and below.

Mr. G. Giridhar, Adviser, Management of Population Programmes was on

a mission to Dhaka from 2-11 July to assist the MIS Unit of

Department of Family Planning in reviewing performance indicators and

developing a process of using MIS information for managerial decision

making.



    - Ms. Vineeta Rai, Adviser on Gender, Population and Development

was on a brief mission to Bangladesh from 7-12 July to prepare a

working paper for a workshop on "Gender Issues in Reproductive

Health", planned in August 1996. A number of available documents were

used to prepare this paper, covering strengths and weaknesses of

FP/MCH programme in Bangladesh with special reference to gender

issues and current thinking on how to redress the situation. She has

also recommended priorities for the future in order to implement a

gender-sensitive RH programme.



INDIA



    - The Programme Review and Strategy Development mission to India,

has recommended to UNFPA that consideration be given to the

establishment of the IEC Bureaus in the priority States using the

Rajasthan IEC Bureau as a model. However, the mission laid down a few

conditions to be met prior to the establishment of such Bureaus.

These include: conducting feasibility studies, provisions for giving

autonomy to the Bureaus and commitment to multi-sectoral approach in

planning and implementing IEC activities.  Mr. Najib M. Assifi

participated in the exercise as the IEC and advocacy specialist.



    The overall strategy proposed as part of the advocacy and IEC

programme comprised: (a) population advocacy through national

institutions, and (b) advocacy and IEC at the district/state level.

For conducting advocacy activities, the mission recommended advocacy

at the policy level through media and formal and non-formal education

establishments, and for women's empowerment.  At the district/state

level, it was recommended that IEC be integrated into the

reproductive health programme. The main feature of this approach was

preparation of advocacy and IEC plans at the district level with full

participation of community members, service providers and district

authorities.   Provision of support in training, production of

materials, mass media campaigns etc. establishment of IEC Bureaus is

also proposed.



    UNFPA has also supported the establishment of an IEC Bureau in

the State of Maharashtra, with technical assistance from CST.



    - Mr P. M. Jesse Brandt, Adviser, RH/FP Logistics and MIS

assisted UNFPA in preparing and conducting a one-day meeting of

relevant government officials to discuss current status of logistics

systems and operations.  A manual on project formulation for

logistics operations that he had prepared earlier was also discussed

at this meeting. During this mission from 26-30 May, Mr. Brandt also

worked on revisions in the 1995 report on Contraceptive Requirements

and Logistics Management Needs.





ISLAMIC REPUBLIC OF IRAN



    - Mr. Rafiqul Huda Chaudhury after having reviewed two UNFPA

funded projects, during his visit to Iran from 12-20 May, recommended

that the Population and Manpower Planning Bureau (PMPB) of the Plan

and Budget Organization takes immediate steps to constitute a

drafting committee on population policy, consisting of academics,

experts, policy planners, administrators, representatives of NGOs and

women's groups. He also recommended that a Master's level degree

course in Population and Development be introduced at a renowned

Iranian university or institute to meet the shortage of trained

manpower in this field.  Some of the salient recommendations made by

Mr. Chaudhury are that PMPB should take necessary measures to

consolidate coordination of population activities in the country as

well as research; under the projects in the policy sector the role

and status of Iranian women should be adequately highlighted.



    - During the same period, Ms. Luisa Engracia, Adviser in

Population Statistics, reviewed the project in the improvement of

vital statistics.  She noted that despite the efforts of the project

director, the implementation of the project was behind schedule. The

mission recommended that more detailed vital statistics should be

generated and revised forms for the registration of vital events be

scrutinized and introduced.  Also that the project should initiate

an IEC campaign on the importance of civil registration.



    - In a subsequent visit, from 22-26 September, Ms. Engracia

assisted the Statistical Center of Iran and others in reviewing the

exercise for training of the staff to be engaged in the forthcoming

decennial national population census (beginning October 22) and in

designing the data processing tools after the census data starts

coming in.



    - Ms. Jean Robson, Adviser, RH/FP Training & Research  has

recommended urgent technical support for improving monitoring and

evaluation component of the project in Community- based RH/FP, in

preparation for the forthcoming programme cycle. Ms. Robson, who was

participating in the Mid-term Review of five UNFPA supported

projects, made several recommendations for CST's assistance to

consolidate current gains rather than for expansion. For the project

on FP Service and Training Centers, she recommended that

recanalization efforts should not be treated as a priority until

further research has been done into local determinants of

post sterilization regret. Ms. Robson supported audience research for

the FP/IEC Center.



    - Mr. G. Giridhar, Adviser in the Management of Population

Programmes, assisted the Ministry of Health and Medical Education to

conduct a workshop on RH/FP management from 18-21 May at the Uroomieh

Medical University in Azarbaijan province. The workshop was attended

by over 40 participants (about half of them women), including

national and provincial level managers and public health faculty from

selected universities. The provincial managers will develop a Plan

of Action for training district and lower level staff in programme

management. Mr. Giridhar prepared detailed notes on management for

this workshop and also conducted several sessions. Mr. Shu Yun Xu,

UNFPA Representative addressed the participants during the inaugural

session and expressed his support to the Ministry in their efforts

in management development.



KYRGYZSTAN



    - Using the slogan "Let's Keep Bishkek Healthy", and a newly

designed logo, fourteen educators designed several folders, flyers

and posters aimed at the high risk groups, like drug addicts,

alcoholics, sex workers, prisoners and homosexuals, as well as

youths, women aged 15-45, immigrants, shop tourists, truck drivers,

soldiers, workers in the entertainment and restaurant/bars business.



    The seven-days' workshop was inaugurated by Madam Raykhan

Abdraimova, the Adviser and Deputy Mayor of the City of Bishkek on

19 September at the National Library in Bishkek. Mr. Javed S.  Ahmad

and Ms. Indira Moldogazieva of UNFPA facilitated the workshop and Ms.

Anyura Sagenbaeva was the  resource person.  The IEC materials

development workshop's programme included handson experience in

qualitative research, pretesting and development of proto-type

materials. The participants appreciated and fully utilized the

services of two graphic artists and the desk-top publishing

facilities made available by UNFPA and the organizers. At the end of

the workshop all the participants were awarded certificates.



NEPAL



    - During 9-16 June, Mr. R. H. Chaudhury, Adviser on Population

Policy and Development Strategy, assisted the Ministry of Population

and Environment in conducting a workshop on Population and

Development and integrating population variables in development

planning. He was actively involved in this workshop as a  resource

person as well as a lecturer. He recommends that such workshops in

future should also include practical hands-on computer training and

forecasting demand for education, food, health, housing, labour force

etc.



    - In recent years all demographic and health indicators in Nepal

have begun to show a favourable trend and this needs to be sustained

and strengthened further. UNFPA has provided technical and financial

support to HMG on three major thrust areas: improving service

delivery in rural areas; developing an effective training system and

implementing HMIS to improve programme management. UNFPA is also

playing a key role in coordinating donor assistance to HMG in the

family planning sector.



    - Ms Vineeta Rai, Adviser on Gender, Population and Development

and Mr. G. Giridhar, participated in the PRSD mission of Nepal from

21 April, 10 May. The mission greatly benefitted from

specially prepared documentation and presentations made by the UNFPA

Field Office and HMG officials on various aspects of the reproductive

health and family planning programme in Nepal.



    - Mr. P.M. Jesse Brandt participated in a World Bank mission in

Nepal from 24 June -2 July to assess the progress made in the IDA

financed Population and Family Health Project.  Mr. Brandt's role in

the mission was to review progress made in the logistics management

and supplies component of the project.  Among other things, he

recommended more effective supervision and monitoring of logistics

activities and transportation of supplies. In this connection, HMG

is likely to make district health offices more accountable for

movement of commodities and utilization of funds provided under the

project for this purpose.



SRI LANKA



    - Ms. Luisa Engracia was on a mission to Sri Lanka from 22-26

July to conduct the end-of-project evaluation of UNFPA's assistance

to strengthen the Statistical Unit of the Registrar General's Office.

The project was meant to upgrade data processing capacity and improve

the quality of collection, compilation and analysis of vital

statistics. The mission concludes that the project objectives were

reasonably achieved, even though the project duration had to be

repeatedly extended due to delayed implementation. A detailed

evaluation report was prepared by Ms. Engracia, in conjunction with

a national consultant from the University of Colombo.



    - Ms. Daphne M. de Rebello, Adviser on Population Education in

the Formal Sector was on a mission to Sri Lanka from 27 June - 5 July

to conduct final evaluation of the UNFPA assisted project on

Population and Family Life Education (PFLE) in schools. She

emphasized the need for institutionalizing PFLE in the school

curriculum and teacher training programmes. At present PFLE is

included in social studies, science and health education, but even

here a more balanced perspective on gender was recommended.



    - Under the new country programme cycle, reproductive health (RH)

and advocacy issues are being given priority treatment in Sri Lanka.

Ms. Vineeta Rai, Adviser on Gender, Population and Development and

Mr. Najib Assifi, Adviser in Population Advocacy, participated in a

two-day workshop with representatives of the government, NGOs and

experts, and developed three projects. Ms. Rai prepared a project

with several NGOs and community based organizations that will provide

funds to integrate RH as a complementary incremental activity into

their on-going programmes. Gender training and promotion of male

participation will be undertaken as the key areas of concern. In

addition, NGOs' network will be strengthened under the project.  The

other two projects were developed by Mr. Assifi: a sub-project on IEC

in support of the RH including population education through schools

and a second project on advocacy in support of reproductive health.

While the IEC project is built upon activities initiated in the

previous cycle, the advocacy project will support a large number of

institutions as potential advocates of RH issues.



OUTSIDE THE REGION - PRSD Mission to Mongolia



    - CST for CASA often provides technical support to countries in

other regions, upon specific request. Mr. K. S. Seetharam, Adviser

on Monitoring of Population Policies and Programmes led a 3-member

PRSD mission to Mongolia from 9-31 May. He was also responsible for

the Population and Development area. Recommendations contained in the

PRSD report will be the basis for UNFPA's next country programme in

Mongolia.



FIRST CASE OF AIDS REPORTED



    Both Kazakstan and Kyrgyzstan have recognized their first case

of AIDS each. In Kyrgyzstan, the identified case is of a national,

married woman doctor of 35, who under-takes foreign trips to procure

consumer goods to sell back home (such people are commonly referred

to as "shop tourists").



    Each month hundreds of shop tourists, mostly women, travel to

neighbouring countries of Asia  and bring back sacks full of

clothing, shoes and other items in demand back home.



AZERBAIJAN APPLAUDS UNFPA'S ASSISTANCE



    The Azerbaijan Minister of Health, Mr. Ali Insanov has

congratulated UNFPA for supporting his country's reproductive health

and family planning programmes. He was speaking at a press conference

recently which was called on the occasion of the approval of two

projects, in reproductive health and family planning and IEC and

advocacy activities of the Government and NGOs.



     Speaking on the occasion, Mr. Ali Insanov presented the current

situation in the field of mother and child health and what UNFPA's

assistance would support. Mr. Paolo Lembo, the UNFPA Representative

in Azerbaijan stressed the importance of population programmes in the

light of ICPD Programme of Action and UNFPA support to the related

activities. After the press conference, participants were invited to

the opening of a children's painting exhibition as part of UNFPA's

international poster contest on the subject of "Where we live now".

More than 600 children had participated in the contest.



Editorial Board



Mr. Javed S. Ahmad - Chairperson

Mr. Garimella Giridhar - Member

Ms. Malicca Ratne Castelli - Member



"The views expressed are those of the author(s) and the editors, and

do not necessarily reflect those of the United Nations."



CASA NEWS & VIEWS

UNFPA CST for CASA

P.O. Box 5940, Kathmandu

Ka-105 Bakhundole Heights

Lalitpur-3, Kathmandu, Nepal

Tel:        (977-1) 523880

Fax:        (977-1) 527257

E-mail:     cstnep@unfpa.mos.com.np




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