United Nations Ombudsman

OFFICE OF THE UNITED NATIONS OMBUDSMAN

FEEDBACK APPRECIATED

We would appreciate your feedback about our services. The information you provide to us in this evaluation will help us to better serve you or others in the future. When completed, please print and deposit this form in the "Suggestions Box", if in New York, or click to the Submit button to send:

FIRST CONTACT WITH THE OFFICE OF THE OMBUDSMAN:
1. Did the Office of the Ombudsman respond in a timely manner?
  Yes No
2. If a meeting was scheduled, was it scheduled within the timeframe you desired?
  Yes No

YOUR MEETING WITH THE OMBUDSMAN:
3. The office is in a location that felt private.
SA - Strongly Agree, A - Agree, D - Disagree, SD - Strongly Disagree
  SA A D SD
4. Were you aware that the Ombudsman is willing to meet with you outside of routine business hours and in a location different from the Ombudsman's Office ?
  Yes No
5. I felt the discussion was taking place in a safe, confidential environment.
SA - Strongly Agree, A - Agree, D - Disagree, SD - Strongly Disagree
  SA A D SD
6. Did you receive ample time for your discussion?
  Yes No
7. If you answered NO to the question above (#6), were you given the opportunity to schedule for more time?
  Yes No
8. The Ombudsman helped me feel comfortable discussing my concern.
SA - Strongly Agree, A - Agree, D - Disagree, SD - Strongly Disagree
  SA A D SD
9. The Ombudsman's feedback was helpful.
SA - Strongly Agree, A - Agree, D - Disagree, SD - Strongly Disagree
  SA A D SD
10. As a result of this meeting, I felt more able to handle the problem.
SA - Strongly Agree, A - Agree, D - Disagree, SD - Strongly Disagree
  SA A D SD
11. Were you satisfied with the assistance that the Ombudsman provided?
  Yes No
12. If you answered NO to the question above (#11), would you like to comment on what would have been more helpful? Write in your comments:
 
13. Do you feel it was a good decision to use the Office of the Ombudsman as a resource?
  Yes No
14. Would you use the Ombudsman services again?
  Yes No
15. Is this your first visit?
  Yes No
16. What else would you suggest to improve the Office of the Ombudsman or what additional comments about our service would you like to make? Write in your comments:
 
* E-Mail: Please kindly provide your email address here.

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Office of the United Nations Ombudsman
Tel: 1 (917) 367-5731 Fax: 1 (917) 367-4211
Secure e-mail: Ombudsman@un.org
Internet: www.un.org/ombudsman