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Development Account Projects

Promoting knowledge-management, innovation and the use of information technology in the public sector to meet the Millennium Declaration Goals

Background:

Strengthening of state institutions and promoting good governance are essential for achieving the United Nations MDGs. Many of the problems that countries face today are in part a result of state capacity-deficits, weak institutions and inefficiently run public administrations. Improving governance systems and institutions, and enhancing partnerships between the State, civil society and the private sector, are crucial to achieve the broad range of goals in the Millennium Declaration. To succeed in these reforms and to modernize public administration systems, access to internationally available expertise, policy options, successful practices and experiences, training, and ICT facilities becomes extremely important.

In its resolution E/2001/45 of 10 January 2002, the Economic and Social Council recognized that efficient, effective and transparent public administration, at the national, regional, sub-regional and international levels, has a pivotal role to play in the implementation of the key objectives of the United Nations Millennium Declaration.

Moreover, pursuant to resolution A/RES/56/213 of 28 February 2002, the General Assembly requested the Secretary-General to continue to assists Member States, in particular developing countries and countries with economies in transition, upon their request, in their process of reform, by fostering information-sharing, as appropriate, and the exchange of experience; assisting in building essential capacity and essential skills; providing assistance in institution-building; and improving the coordination of development assistance in this field A/Res/56/213, the General Assembly requested the Secretary-General to continue to assists Member States, in particular developing countries and countries with economies in transition, upon their request, in their process of reform, by fostering information-sharing, as appropriate, and the exchange of experience; assisting in building essential capacity and essential skills; providing assistance in institution-building; and improving the coordination of development assistance in this field (A/Res/56/213, para. 3, 2002).

Furthermore, the Committee of Experts on Public Administration, in the report of its first meeting, recommended that one of the six priority areas in which Member States build capacity to implement the Millennium Declaration should be related to information management and development. E/2002/84. It also stressed that as user, public sector institutions at national, regional/sub-regional levels can set a powerful example by using knowledge, innovation and technology in their operations, E/2002/84, para.25.

Objective:

Assist Member States, particularly those from the least developed countries, to strengthen their institutional and human resources capacity by improving the management of information. It would also facilitate the exchange of knowledge, experiences and practices in the areas of public sector development and reform, including innovation management and development, e-government, professionalism, ethics, decentralization, public service delivery, financial management and tax reform, as well as public and private partnerships.

Expected accomplishments:

  • Facilitated dialogue and exchange between Government and citizens, Government and businesses, and administration and administrations via their respective subregional institutions, fostering partnerships for the achievement of the millennium development goals and addressing major concerns in the field of public administration to deal with questions of e-knowledge management and training
  • Effective contribution to the development of human resources at the subregional level, especially in the area of best use of information and communications technologies and e‑knowledge management to carry out their administrative reform and modernization programmes, by utilizing technical expertise and capabilities available at the international and regional levels
  • Further promotion of linkages and cooperation between regional institutions and the subregional institutions of a network in public administration and among policy makers, practitioners and experts

Implementation status:

DPADM has undertaken the following activities in 2006 for the implementation of the project. They include: (i) conducted extensive research on the availability of state of the art IT solutions for the upgrade of the existing online facility to manage information and run online training courses as planned in the project document; (ii) recruited an expert to develop the global e-readiness knowledge base (a) as well as the users’ evaluation and feedback databank for product quality control (d); (iii) designed the global e-readiness knowledge base (a); (iv) designed for the users’ evaluation and feedback databank for product quality control (d); (v) consolidated and entered all the necessary information and data into the global e-readiness knowledge base (a); (vi) developed the interactive knowledge bank on global e-readiness knowledge base; (vii) promoted participation and interest on a daily basis through various means, such as, inviting any interested institution or individual as contributor for sharing relevant information/data on the UNPAN portal; (viii) providing help-desk services to the UNPAN users, and offering users an Email Notification for receiving personalized information, promoting the UNPAN members’ work on a monthly basis through monthly E-mail News Alert, and monitoring the UNPAN performance through the online survey, etc.; (ix) recruited an expert to assist DPADM in upgrading UNPAN portal to enhance the interactivity participation and navigation for the users; (x) created an online Discussion Board for all the targeted users to contribute their suggestions and comments on how to improve the existing UNPAN portal.