Resource Centre
Conflict resolution in the United Nations
The list of conflict resolution resources below is not exhaustive. For more detailed information about offices that offer avenues for dispute resolution, staff of the UN Secretariat, UNDP, UNFPA, UNICEF, UNOPS, UN-Women and UNHCR are encouraged to use the resources made available to them by their respective entities.
A guide to resolving disputes (Administration of Justice at the United Nations)
- Office of Administration of Justice
United Nations Secretariat
Room TB-07094
New York, NY 10017, USA
Fax: +1 212 963 2525
E-mail: oaj@un.org - Office of Staff Legal Assistance
2 United Nations Plaza
Room DC2-0650
New York, NY 10017, USA
Tel: +1 212 963 3957
Fax: +1 212-963-0252
E-mail: osla@un.org - Registry of the United Nations Dispute Tribunal
United Nations Secretariat
Room TB-07096
New York, NY, 10017, USA
E-mail: undt-newyork@un.org - Registry of the United Nations Dispute Tribunal
United Nations Office at Nairobi
P. O. Box 67578 (00200)
Nairobi, Kenya
E-mail: undt.nairobi@unon.org
Tel: +254 20 762 2889 - Registry of the United Nations Dispute Tribunal
United Nations Office at Geneva
Palais des Nations, Office S.102
8-14, Avenue de la Paix
1211 Geneva 10, Switzerland
Email: undt.geneva@unog.ch
Tel : +41 22 917 2256
Fax: +41 22 917 0428 - Registry of the United Nations Appeals Tribunal
United Nations Secretariat
Room TB-07085
730 Third Avenue
New York, NY 10017, USA
E-mail: UNAT1@un.org
Tel: +1 212 963 2293/9511 - United Nations Ethics Office
380 Madison Avenue, 12th floor
Room M-12076
New York, NY 10017, USA
E-mail: ethicsoffice@un.org
Ethics helpline: +1 917 367 9858
Fax: +1 917 367 9861 - UNDP Ethics Adviser
Daily News Building, 23rd floor
220 East 42nd Street
New York, NY 10017, USA
Tel: +1 646 781 4150
Helpline: +1 (212) 909 7840
Fax: +1 (212) 906 6153
E-mail: ethicsoffice@undp.org - UNFPA Ethics Adviser
Ms. Neela Jayaratnam
+ 1 212 297 50 44
E-mail: jayaratnam@unfpa.org - UNICEF Ethics Principal Adviser
Ms. Suomi Sakai
E-mail: ssakai@unicef.org
Tel.: + 1 212 326 7142
- UNOPS General Counsel and Ethics Officer
Mr. David Mitchels
UNOPS Headquarters
Copenhagen, Denmark
E-mail: davidm@unops.org
Ethics hotline: ethicsofficer@unops.org
Tel.: +45 3546 7650 / +1 (212) 457 4080 / +44 20 8659 0809 - UNOPS General Counsel
Mr. James Provenzano
E-mail: jamesp@unops.org
Tel.: +1 (212) 457 1830 - UNHCR Ethics Office
Geneva, Switzerland
E-mail: ethicsoffice@unhcr.org
Tel: +41 22 739 8301
Fax: +41 22 739 7381 - Staff Counsellor's Office (UN Secretariat)
United Nations Secretariat Building
405 East 42nd Street 5th floor
New York, NY 10017, USA
Tel.: + 1 212 963 7044 - Focal Point for Women in the UN System
Ms. Aparna Mehrotra
220 East 42nd Street
Suite 18-114
New York, NY 10017, USA
E-mail: aparna.mehrotra@unwomen.org
Tel.: + 1 646 781 4510
Fax: +1 646 781 4495
United Nations staff rules and regulations
- United Nations Human Resources Handbook
- United Nations salaries, allowances, benefits and job classification
- Status, basic rights and duties of United Nations staff members (ST/SGB/2002/13)
- International Civil Services Commission
“Ask the ombudsman!” articles
- The power of apologies
- Resolving workplace conflicts amicably
- Approaching a difficult conversation
- Dealing with criticism constructively
- Giving feedback postively
Other information