Resource Center
Conflict resolution in the United Nations
The below list of resources for conflict resolution is not all-inclusive. For more detailed information about offices that offer avenues for dispute resolution, staff of the UN Secretariat, UNDP, UNFPA, UNICEF, UNOPS and UNHCR are encouraged to use the internal resource systems of their respective organizations.

A guide to resolving disputes (Administration of Justice at the United Nations)
- Office of Administration of Justice
United Nations Secretariat
Room TB-07094
New York, NY 10017, USA
Telephone: +1 212-963-8770
Fax: +1 212-963-2525
E-mail: oaj@un.org - Office of Staff Legal Assistance
2 United Nations Plaza
Room DC2-0650
New York, NY 10017, USA
Telephone: +1 212-963-3957
Fax: +1 212-963-0252
E-mail: osla@un.org - Registry of the United Nations Dispute Tribunal
United Nations Secretariat
Room TB-07096
New York, New York, 10017, USA
E-mail: undt-newyork@un.org - Registry of the United Nations Dispute Tribunal
United Nations Office at Nairobi
P. O. Box 67578 (00200)
Nairobi, Kenya
E-mail: undt.nairobi@unon.org
Tel: +254 20 762 2889 - Registry of the United Nations Dispute Tribunal
United Nations Office at Geneva
Palais des Nations, Office S.102
8-14, Avenue de la Paix
1211 Geneva 10, Switzerland
Email: undt.geneva@unog.ch
Tel : +41.22.917.22.56
Fax: +41.22.917.04.28 - Registry of the United Nations Appeals Tribunal
United Nations Secretariat
Room TB-07085
730 Third Avenue,
New York, NY 10017, USA
E-mail: UNAT1@un.org
Telephone: +1 212-963-2293/9511 - United Nations Ethics Office
380 Madison Avenue, 12th floor
Floor 12076
New York, NY 10017 (USA)
Email: ethicsoffice@un.org
Ethics Helpline: +1 (917) 367-9858
Fax: +1 (917) 367-9861 - UNDP Ethics Advisor
Daily News Building, 23rd Fl, Rm 2304,
220 East 42nd Street, NY, NY 10017
Tel: +1 (646) 781 4155 - UNFPA Ethics Advisor
Ms. Neela Jayaratnam
+ 1 (212) 297 50 44
E-mail: jayaratnam@unfpa.org - UNICEF Ethics Principal Advisor
Ms. Mary Roodkowsky
E-mail: mroodkowsky@unicef.org
Tel.: + 1 (212) 326 7142 - UNOPS General Counsel and Ethics Officer
Midterm olen 3
Copenhagen, Denmark
Tel +45 3546 7650 - UNHCR Ethics Office
Geneva, Switzerland
E-mail: hqethics@unhcr.org
Tel: +41 22 739 8838 - The Staff Counsellor's Office (UN Secretariat)
Luggage Innovations Building
305 East 42nd Street Room 753, 7th floor
Tel: + 1 (212) 963-7075 - Office of the Focal Point for Women (UN Secretariat)
Ms. Aparna Mehrotra
Two UN Plaza
Room DC2-1290
New York, NY 10017
E-mail: aparna.mehrotra@unwomen.org
Fax + 1-212-963 9545
Tel + 1-212-963 6828
United Nations staff rules and regulations
- United Nations Human Resources Handbook
- United Nations salaries, allowances, benefits and job classification
- Status, basic rights and duties of United Nations staff members (ST/SGB/2002/13)
- International Civil Services Commission
Ombudsman articles
- Article on annual Report - September 2011
- Article on difficult conversations
- Article on constructive criticism
Other Information
