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Mr. Helmut Buss, Ombudsman for the Funds and Programmes

Prior to his appointment as Ombudsman for the Funds and Programmes, Helmut Buss worked as an attorney before joining UNHCR over 20 years ago, where he has been assuming various functions both at Headquarters and in the field.

Ms. Veronica Luard, Ombudsman for the Funds and Programmes A.I.Following a field assignment as Associate Protection Officer in UNHCR’s Regional Office in Dakar, Senegal, he assumed functions of Legal Officer, Head of Unit and Regional Training Coordinator at UNHCR Headquarters in Geneva. He then served as UNHCR Country Representative in Bishkek, Kyrgyzstan, before returning to Geneva to join UNHCR’s Fundraising Service. Since 2003, Mr. Buss has been heading UNHCR’s Legal Affairs Section.

Mr. Buss brings to the position extensive knowledge in conflict management and informal conflict resolution, both from his functions as Legal Counsel and experience in mediation. He holds a Masters degree in Mediation from the Institut Universitaire Kurt Boesch (IUKB) in Sion, Switzerland, and did extensive research on conflict cost controlling. “Measuring and reducing the cost of conflict at work in UNHCR” is the title of his Masters thesis. He is a member of the International Ombudsman Association (IOA) and has participated in various IOA training activities. He also received certification as an Ombudsman from the IOA and is a certified Mediator from the Centre for Effective Dispute Resolution (CEDR).

Mr. Buss holds a Law degree from Hamburg University and an MBA degree from the Open University Business School in the United Kingdom. He is a national of Germany, is married and has two daughters.