Ms. Deborah Mendez, Director of Mediation
Deborah Mendez took up her functions as Director of Mediation on 1 October 2012, after having served as Senior Mediator in the Office of the United Nations Ombudsman and Mediation Services at Headquarters since July 2010.
Before joining the United Nations, Ms. Mendez was managing director and founding partner of the Institute for Dispute Resolution Ltd., a private firm in Trinidad and Tobago. In this role, she was involved in mediating workplace issues, cases related to family and divorce, as well as community, commercial and court-referred disputes.
Ms. Mendez is an attorney-at-law with more than 20 years of experience in informal dispute resolution and specific expertise in the design and implementation of conflict resolution systems. Throughout her career she has trained judges, lawyers, court staff and senior executives in the public and private sector, and consulted for several international organizations, including the United States Agency for International Development, the Commonwealth Secretariat, the International Labour Organization, the Organization of Eastern Caribbean States and the Carter Center.
In addition to having extensive professional experience in mediation, both in the private and public sectors, Ms. Mendez holds a Bachelor of Laws (LLB) degree from the University of the West Indies and a Master of Arts in Dispute Resolution from the University of Massachusetts, United States, which she obtained as a Fulbright scholar. She has received formal training in the mediation of labour and workplace disputes, arbitration, negotiation and executive mediation. She is a member of the International Ombudsman Association.