Contact Us
Ombudsman & Mediation services are available to UN employees world-wide. On-site branches are located in New York, Bangkok, Geneva, Khartoum, Kinshasa, Nairobi, Santiago and Vienna.
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Tel: 1 917 367 5731 (New York)
Email: ombudsmediation@un.org
Fax: 1 917 367 4211 (New York)
380 Madison Avenue
(between 46th and 47th)
5th Floor
New York, NY 10017
USA
(UNDP/UNFPA/UNICEF/UNOPS)
Tel: 1 212 963 1745 (New York)
Email: ombudsmediation@fpombudsman.org
Fax: 1 212 963 2233 (New York)
380 Madison Avenue
(between 46th and 47th)
5th Floor
New York, NY 10017
USA
Tel: 41 22 739 7770
Email: ombuds@unhcr.org
Fax: 41 22 739 73 40
94, rue de Montbrillant
1202 Geneva
Switzerland/Suisse
Ms. Susan John
Regional Ombudsman, Bangkok
ESCAP Headquarters
Ground floor, UNCC (across the Theatre)
United Nations Building
Rajadamnern Nok Avenue
Bangkok 10200, Thailand
Email: ombudsmediation@un.org
Tel: +66 2 288 1276
Ms. Gabrielle Kluck
Regional Ombudsman, Entebbe
UN Entebbe Support Base, Uganda
Email: ombudsmediation@un.org
Intermission: 198- 5090 or 5092
Mr. Louis Germain
Regional Ombudsman, Geneva
Villa les Feuillantines, Room 13
Palais des Nations
1211 Geneva 10,
Switzerland
Email: ombudsmediation@un.org
Tel: +41-22-917-3733
Ms. Lanla Kamara
Regional Ombudsman, Kinshasa
MONUC Headquarters
12 Av. des Aviateurs
Kinshasa - Gombe
DR Congo
Tel: + 1 212 963 0103 ext 5470 or + 39 0831 24 5470
Intermission: 175 5470 (MONUC)
Email: ombudsmediation@un.org
Mr. Nicholas Theotocatos
Regional Ombudsman, Nairobi
UN Avenue, Gigiri
X-level 2 East Wing Rm226
P. O. Box 67578
Nairobi, Kenya
Email: ombudsmediation@un.org
Tel: +254 20 762 6714
Mr. José Martínez-Aragón
Regional Ombudsman, Santiago
ECLAC Headquarters
Av. Dag Hammarskjöld 3477
7630412 Vitacura
Santiago, Chile
Email: ombudsmediation@un.org
Tel: +562-210-2721
Mr. Gang Li
Regional Ombudsman, Vienna
UNOV Branch
Room E-1119/1120
Email: ombudsmediation@un.org
Extension 4571
From outside (+43 1) 26060 4571
You can also arrange to meet or talk to an ombudsman outside normal office hours.
The ombudsmen/mediators are not limited to a particular region; ombudsmen/mediators undertake cases according to their experience and specialization but also subject to their caseload and availability. The ombudsman/mediator who works on your case will at all times provide ombudsman and mediation services to the highest standard.