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UN Internal Justice System

Informal Resolution

Staff members are strongly encouraged to first try and solve a dispute through informal channels, and avoid unnecessary litigation. Resolving disputes through negotiation, mediation and other alternative means is usually quicker, and often proves to be less stressful and cumbersome process than litigation. Pursuing informal resolution of a dispute does not prevent a staff member from also bringing a matter to the formal system of justice.

Ombudsman and Mediation Services

The Ombudsman and Mediation Services provides confidential, off-the-record and impartial assistance to help arrive at informal resolution of concerns and disputes related to employment with the United Nations. Recently, as a result of the reform of the system of administration of justice, a Mediation Division has been added to the office.

Read more about the Ombudsman and Mediation Services