World Public Sector Report 2008: People matter
June 2009, New York.
The World Public Sector Report aims to capture the emerging issues, concerns and innovations in governance and public administration.
The 2008 World Public Sector Report, People Matter: Civic Engagement in Public Governance, highlights the importance of civic engagement in public governance.
The Report profiles several case studies and demonstrates how such practices gain the capacity to strengthen governance, make it more transparent and accountable and, most importantly, contribute to developmental outcomes that are more sustainable, equitable and just.