Administrative Review: A two step procedure
In the event that you believe you have not been fairly treated, we will review your challenge if we perceive your case to be substantive. Our procurement challenge procedure is intended to afford an opportunity to file a challenge by UN Vendors who participated in eligible competitive procurement process (ITB or RFP) identified as such and were not awarded a purchase order or contract. This new procedure is only open to unsuccessful bidders and after a debrief.
This procedure is NOT available to UN Vendors who did not participate in selected ITBs or RFPs, to non-responsive or non-timely proposers/bidders, or when all proposals/bids are rejected.
Step 1: To qualify for a procurement challenge, you must first meet the conditions of eligibility and receive a debrief:
- for selected ITBs/RFP; and
- issued by the United Nations Procurement Division (UN/PD);and
- following a formal debrief; and
- filing of a challenge must be within the time limit of 10 business days after the debriefing.
Step 2: To be complete, your Challenge must give the following minimum information and attach self contained documents:
- The Claimant’s full name, address, telephone number and fax number;
- The solicitation number, title and the name of the procurement officer;
- A detailed statement of all relevant facts and grounds for protests, and a statement why the debrief has not been successful;
- Copies of relevant documents supporting the challenge;
- You should send your Challenge to the Secretariat of the Award review Board. at the following postal address:
380 Madison Avenue – 2nd floor (Room# M02001)
New York, NY 10017
or electronically at Email address: ARBcomplaint@un.org
Any late or incomplete Challenge received by the UN will not be processed. All cases will be answered to and treated on a confidential basis.