Communication Skills Courses

Since effective communication skills in speaking, listening and writing are essential to the daily work of the Organization, the English Language Programme offers a variety of additional courses in communication skills training, courses that are open to both native and non-native speakers of English.

In addition, departments may contact the English Language Coordinator to request a departmental course or workshop tailored to meet specific needs.

Eligibility requirements for these courses vary and require a supervisor’s permission since classes are given during work hours. (Please consult the course descriptions.)

  • Netiquette - This workshop focuses on writing professional e-mails and using e-mail professionally at the United Nations...[More]
  • Principles of Report Writing - This course will provide participants with the opportunity to: determine reader and purpose, use one or more pre-writing techniques to get started, produce a flexible outline... [More]

  • Presentation Skills - Participants learn and practise techniques to speak more effectively before groups (opening a talk, presenting a theme, persuading...[More]

  • Summary and Precis Writing - This six-week course is designed to focus intensively on summary and précis writing. At the United Nations, a “summary” refers to a condensed version of a written text; a précis refers to a condensed version of an oral text... [More]
  • Writing Letters, Memoranda and E-mail - Participants follow United Nations formats to produce work-related correspondence that is simple, clear and free from the kind of errors that impede understanding. [More]

  • Writing Skills Workshop - This six-week course is designed to focus intensively on two or three specific aspects of writing which often prove problematic for writers. Topics may include... [More]
  • Department-specific Writing Workshops - Based on the guidelines of their departments and the United Nations Editorial Manual, participants prepare reports, correspondence or other writing to meet the needs of their departments. This course is organized at the request of a department. Contact the English Language Coordinator to request such a course.

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