2 November 2001
In light of the current heightened security situation, we are experiencing extensive delays in processing incoming postal mail received at the United Nations Headquarters. This situation will impact our customers from North America, Latin America and the Caribbean, and Asia and the Pacific, which are served from New York.
Given this situation, and in the interest of maintaining efficient service, we urge you to fax or e-mail your orders and claims. For payment of invoices, we suggest that you use credit cards by calling our toll-free number or contact us to enable an electronic transfer of funds to our bank account:
Chase Manhattan Bank
When making bank transfers, please always reference your invoice number(s) so that we can properly credit your account. If you have any further questions, please do not hesitate to contact us at:
Tel: (800) 253-9646, (212) 963-8302
We regret the inconvenience this may cause and thank you for your
Christopher Woodthorpe, Chief
P.S. This message does not apply to customers from Europe, Middle East and Africa, who are serviced through our Sales Office in Geneva.
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