PPO

Empire's Internet Site

Subscribers in the Empire Blue Cross PPO plan are encouraged to activate an account on Empire Blue Cross' web site which permits participants to more effectively manage their coverage. The site is called Empireblue.com and can be accessed directly at www.empireblue.com. In addition, to creating an account at www.empireblue.com participants can find healthcare providers (international, BCBS network providers, etc.) at http://provider.bcbs.com.

Empireblue.com allows you to access the following services 24 hours a day, 7 days a week:

    • Check and resolve claims
    • Research and choose doctors
    • Change your phone number
    • Print an explanation of benefits
    • Request ID cards
    • Update your address (If you update your address on the Empire Blue Cross site, please also update your mailing address change in IMIS with your Executive Office so that the change becomes permanent in both systems)

* IMPORTANT: If you update your address on the Empire Blue Cross site, please also request your Executive Office to update your mailing address in IMIS; otherwise, the IMIS address that the United Nations has on file will supersede your Blue Cross update in the next following month.

To register on the Empire Blue Cross site:

    • Click on "Register" in the Member Services window
    • Enter your name, member ID number and date of birth
    • Create your own personal password and login ID
    • Request, and then enter your personal activation key

If you have any problems registering, please call Empire Blue Cross at 1-877-603-0923. Each member of your household over the age of 18 must register separately, and members under 18 can access their information through their parents' or guardians' personal home page.