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Empire
Blue Cross Directory
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Empire Blue Cross Directory
| Claims Address |
Empire
Blue Cross Blue Shield |
| Member Services (benefit/claim questions) |
(855) 519-9537
|
| Medical
Management Program (pre-certification for hospital admissions, elective surgery, home care, skilled nursing facilities, second opinion referrals) |
(800)
982-8089
|
| Behavioral Health Care Management Program (prior approval of mental health/substance abuse care) |
(800)
626-3643
|
| Empire Pharmacy Management Program/Express Scripts(prescription card programme and pharmacy network and maintenance drug mail order drug information) |
(800)
839-8442 |
| Blue View Vision Customer Service |
(866) 723-0515
|