Empire Blue Cross Directory
 
 

 

Empire Blue Cross Directory

Claims Address

Empire Blue Cross Blue Shield
PPO Member Services
P.O. Box 1407
Church Street Station
New York, NY 10008-1407
Member Services (benefit/claim questions)
(800) 342-9816
Medical Management Program
(pre-certification for hospital admissions, elective surgery, home care, skilled nursing facilities, second opinion referrals)
(800) 982-8089
Behavioral Health Care Management Program (prior approval of mental health/substance abuse care)
(800) 626-3643
Empire Pharmacy Management Program/Caremark(prescription card programme and pharmacy network and maintenance drug mail order drug information)

(800) 839-8442

P.O. Box 961066
Fort Worth, TX 76161-0066
Davis Vision (vision care programme)
(888) 393-2583
(877) 92DAVIS