Open Choice PPO

Aetna's Navigator™ Internet Site

Subscribers in the Aetna plan are encouraged to activate an account on Aetna's Navigator™ web site which permits participants to more effectively manage their coverage. The site can be accessed through a link at Aetna's web site at www.aetna.com, or directly at www.aetnanavigator.com.

Aetna's Navigator™ is a self-service web site packed with valuable health and benefits information. Subscribers can:

• Review who is covered under their plan
• Check claim status and review Explanation of Benefits (EOB) statements
• Locate doctors and hospitals using Aetna Docfind
• Look up the estimated cost of common medical (and dental) procedures in the area where you live, before the service is performed
• Research the price of a drug and learn if there are less-costly alternatives
• Request ID cards
• Contact Aetna member services
  

To register, go to www.aetna.com and click on Aetna Navigator™ in the "Quick Tools" drop down box, or access Aetna Navigator™ directly at www.aetnanavigator.com. Members can follow easy instructions for registering to use personal tools. Members and non-members can "point and click" on Docfind to search for doctors and other health-care providers. Important note: Aetna Navigator registration ID's require a United States Social Security format which is xxx-xx-xxxx (3 digits, then 2 digits, then 4 digits). When entering your United Nations index number, be sure to "prefill" your index number with zeroes in order to satisfy this format.