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Integrated Training Service (ITS)

The Integrated Training Service (ITS) is responsible for strategic level direction of peacekeeping training and focuses on priority training needs that cut across or affect large areas of UN peacekeeping. ITS oversees and, as appropriate, supports specific substantive or technical training carried out by other offices in the Department of Peacekeeping Operations (DPKO), the Department of Field Support (DFS) and in DPKO-led peacekeeping operations.

ITS, located in the Policy, Evaluation and Training Division (DPET) of the Department of Peacekeeping Operations, is a shared resource for both DPKO and DFS as well as DPKO-administered peacekeeping operations. ITS works with Member States, other UN entities, specialist trainers in DPKO and DFS, as well as Integrated Mission Training Centres (IMTCs) and Mission Training Focal Points in the field to ensure that the nearly 200,000 military, police and civilian personnel who rotate through UN peacekeeping annually have the knowledge and skills to meet the evolving challenges of peacekeeping operations in accordance with DPKO/DFS principles and guidelines. In doing so, ITS aims to leverage its partnerships in and outside the UN system and to take advantage of information technology to make training products more accessible to clients.

The Integrated Training Service is comprised of 33 military, police and civilian personnel based in UN headquarters in New York and in the United Nations Logistics Base (UNLB) in Brindisi, Italy. ITS was established in 2005 by merging the Training and Evaluation Service (TES), a unit within the Military Division, the Civilian Training Section (CTS), a unit within Personnel Management and Support Service (PMSS), and a small police training capacity in the Police Division.

The work of the Integrated Training Service is guided by the UN Peacekeeping Training Strategy, which sets the strategic direction of peacekeeping training for the period 2008-2011 and was approved by the DPKO/DFS Expanded Senior Management Team (E-SMT) in May 2008. As outlined in the strategy, the mission of ITS is to support DPKO, DFS, UN peacekeeping operations and Member States in the training of civilian, military and police personnel by:

  1. Developing training standards, policies, guidance and best practice for specialist trainers in DPKO, DFS, Integrated Mission Training Centres in peacekeeping operations and Member States;
  2. Developing and delivering training for priority needs that cut across major areas of peacekeeping; and
  3. Overseeing peacekeeping training activities and the DPKO/DFS training budget to ensure that standards and priorities are being met.

The priority cross-cutting peacekeeping training needs that ITS is currently working to address were identified in the October 2008 Strategic Peacekeeping Training Needs Assessment Report. The report was based on interviews, surveys and consultations with UN peacekeeping personnel at Headquarters and in the field, including senior leadership, as well as Member States Armed Forces, Police Headquarters and Peacekeeping Training Institutions.

The Needs Assessment confirmed the importance that peacekeeping personnel place upon training and identified the main cross-cutting skill gaps as:
· Communication;
· Management;
· Leadership; and
· Cohesiveness of mission components and integration.

For more information on how all elements of the UN Peacekeeping Strategy is being implemented in pre-deployment, induction and on-going training, and to access peacekeeping training resources, please go to the Peacekeeping Resource Hub.

  peacekeeping-training@un.org
(Please direct all queries/comments to this email account which is managed by ITS)