The Dag Hammarskjöld Library offers training for delegates, UN staff members, and other headquarters grounds pass holders. In addition to the regular training classes, custom training sessions may be arranged for small groups. All courses take place in New York.
Registration is required and may be made by phone or email:

   
     
   

      Introduction to UN documents


    The stream of documents the United Nations produces can be overwhelming, especially for those new to the organization. This class provides an introduction to UN documents and the related online research tools. Starting with an overview of the types of documents produced by the principal organs, the course will move on to a comparison of the available databases. Participants will have hands-on practice in searching the Official Document System, UNBISnet (the library catalogue), and the UN-I-Que database. This three hour course is designed for individuals who are familiar with internet-based resources, but who do not have extensive experience with UN documents.

    Offered monthly, usually from 10am - 1pm on the last Wednesday of the month

    Forthcoming dates: 
    • 4 June 2008
    • 25 June 2008
    • 30 July 2008

      Introduction to the Map Collection


    An on-site (in Room L-282) introduction to the resources contained in the Map Collection: sheet maps (including road maps), atlases, travel guides, gazetteers. Guidance and assistance is also provided for finding geographical information and maps on the Internet, including the UN Cartographic website.

    Offered monthly, usually from 3-4.30 PM on the last Tuesday and Thursday of the month.

    Forthcoming dates:

    • 28 & 29 May 2008

      Personal Knowledge Management


    Personal Knowledge Management coaches work with individuals to demonstrate how to find information efficiently and effectively. Coaches come to your office; sessions last less than one hour and are targeted to meet individual needs. This service is offered only to Delegates and staff of Permanent Missions and to staff of the Secretariat.

    Coaching is offered in:
    • How to find UN Documents
    • E-mail management
    • Internet search techniques
    • Information organization
    • Personalized electronic delivery of news and Web content

    Contact us to arrange a session:

      Custom Training Courses



    Special custom training courses may be arranged for small groups at Permanent Missions or Secretariat departments. Examples of past courses include in-depth training in:

    • Official Document System (ODS)
    • UNBISnet (the library catalogue)
    • UN-I-Que
    • Finding Academic Articles
    • Subscription databases, such as EIU, JSTOR, ScienceDirect, and HeinOnline
    • Internet search techniques
    • Particular kinds of UN information, such as a workshop for the Commission for Sustainable Development, and workshops on General Assembly and Security Council Documentation.

    We also offer special, targeted sessions of the Introduction to UN documents for small groups at a Permanent Mission or a Secretariat department.

    Please contact us if you are interested in custom training opportunities:

      REFERENCE SERVICES

    Help with your research needs is always just a telephone call or e-mail request away:

    • E-mail reference
    • Legal Library: 212 963-5372, Room S-3455
    • Map Library: 212 963-7425, Room L-282
    • Reference Service Unit: 212 963-7412, Room L-201
    • Economic and Social Affairs Library: 212 963-8727, Room DC2-1142

      ONLINE COURSE MATERIALS