United Nations Dag Hammarskjöld Library

Dag Hammarskjöld Centenary
Lectures and Conversations Series

From Collections to Connections: Information and Knowledge
for Global Decision-Making

This conversation is available as a webcast (Duration: 1h 48min) (Note: free RealPlayer is needed to view webcasts.)

The fourth event in the Lectures and Conversations Series, will be held on Monday, 14 November 2005, at UN Headquarters in the Dag Hammarskjöld Library Auditorium, from 10:30 a.m. to 12:30 p.m. It will take the form of a panel discussion by experts in the information, business and knowledge-sharing fields on the topic "From collections to connections : information and knowledge for global decision-making". The discussion will focus on how information is used to communicate ideas and messages, how it is used in the decision-making process and how it may foster innovation and problem solving, which is required to negotiate and solve crises.

The panellists are: Ms. Clare Hart, President and Chief Executive Officer of Factiva®, a Dow Jones and Reuters Company, Mr. Laurence Prusak, Scholar in Residence at Babson College in Massachusetts and Dr. Thomas Davenport, Professor, President’s Chair in Information Technology and Management at Babson College in Massachusetts.

This event also marks the second phase of the World Summit on the Information Society, to be held from 16 to 18 November 2005 in Tunis, Tunisia.

On 16 November 1961, the Dag Hammarskjöld Library was dedicated, in the hope that it “might be considered in some measure an appropriate remembrance of Mr. Hammarskjöld's life”. At the dedication ceremony, Mr. Heald, President of the Ford Foundation, remembered Dag Hammarskjöld's interest in every detail of the Library and his insistence that the highest standards be met. He also expressed the hope that "the Library contribute facts and truths to the deliberations that take place here (at the United Nations)". This event contributes to the debate on efforts of the UN System to develop comprehensive information and communication technologies for development.

In his speech, “New Diplomatic Techniques in a New World” before the Foreign Policy Association on 21 October 1953, Dag Hammarskjöld noted: “Technological development has altered the basis for diplomatic action….Just as the diplomat of today must rule out war as an instrument of policy, so he must recognize that in the new state of interdependence between nations, war anywhere becomes the concern of all. The intricate web of relationships which now exist have as part of their basis the new means of communication which have overnight made our world so much smaller than it was in previous generations”.


UN Reform Update and Recent Documents

A/RES/59/220 World Summit on the Information Society : resolution.

A/60/114 Public administration and development : report of the Secretary-General.

A/60/323 Information and communication technologies for development: progress in the implementation of General Assembly resolution 57/295 : report of the Secretary-General.

A/AC.198/2005/4 Modernization and integrated management of United Nations libraries: new strategic directions : report of the Secretary-General.

Towards Knowledge Societies. Unesco, 2005.

Reform at the UN


Useful sites

Knowledge Management - Management First

Working Knowledge - Harvard Business School

Working Knowledge Research Center - Babson Executive Education

Knowledge Blog

Knowledge Systems and E-Government - UN Department of Economic and Social Affairs, Division for Public Administration and Development Management


Additional titles on knowledge management from UNBISnet